About the Business
Bulk herbs, spices, seasonings, teas and essential oils from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick and easy, with a good shipping rate! Thank you so much, would recommend to anyone!
Quick and easy, with a good shipping rate!
I love that I get my orders so fast. They have everything I need for my bath tea's/herbal soaks.
I love that I get my orders so fast. They have everything I need for my bath tea's/herbal soaks.
I love Monterey Bay, they are always available to speak on the phone to answer a quick question which is a luxury in these times.
Hi Joyce, we're happy to hear that we can be of assistance. Thank you for your review and your support. We hope to see you back soon.
Love the products, like the service but freight charges seem too high
Hi Bob, thank you for your review. We are currently working on lowering the free shipping threshold, so this option should be available soon for smaller orders.
I got my order quickly. It was carefully and securely packed. The packaging of each herb item was well sealed and sturdy.
Hi Mona, we're so happy to hear this. Thank you so much for your review.
Really able to find all some needs. Just wish American Express was accepted.
Hi Elliott, thank you so much for your review and your feedback.
Really able to find all some needs. Just wish American Express was accepted.
Great place to buy herbs. I've been a satisfied and devout customer for eons.
Hi Omar, we're so happy to hear you are a returning customer of ours. Thank you so much for your review and your continuous support!
I have bought from you for years Always find great herbs and teas here
Hi Robert, we're happy to hear you are a returning customer of ours. Thank you for your review and your continuous support.
It was okay, the only thing I didn't like if an error is made one have wait till check out to correct. If an error is made one should be able correct it right away.
Hi Eugenia, thank you for your review. Before you add any card or shipping information, you do have the option to edit your cart contents. If you have any questions, you can always call our customer service reps for assistance.
I really enjoy the site and love the herbs and spices!
Hi Roxie, thank you so much for your review and your support.
The paper tea bags I bought require applying heat with an iron and are thus useless. I recommend carrying a different style teabag.
Hi Alyson, we appreciate your feedback and your support. We are working on lowering the free shipping threshold so that smaller orders can benefit from this as well.
Easy to navigate through website and quick delivery
Hi Georgi, thank you for your review. We appreciate your feedback and your support.
Fast shipping and reasonable prices. I have ordered from them and they are in-stock everytime.
Hi Ameera, thank you for your review.
Sorry your out of some of the things I needed, Still the experience was pleasant. Love your products.
Hi Michael, thank you for your review. You can request restock notifications by adding your email on the envelope button next to the out of stock item.
The only place we order our tea in bulk from! The best!
Hi Crissandra, we're so happy to hear you enjoy our teas. Thank you so much for your review and your support.
Excellent customer service. Product package carefully and good turn around time in receiving shipment.
Hi Patricia, thank you for your feedback and your support.
Herb co. Is the best place to shop for herbs! They have the comparable prices on there merchandise and good quality. I have enjoyed my shopping experience with Monterey spice.
Hi Sean, thank you so much for your review! We really appreciate your feedback and your support.
IF YOUR PRODUCT IS AS NICE AS YOUR SHOPPING AND CHECK OUT YOU HAVE MY BUSINESS, ALL THE BEST, ROBERT
Hi Robert, thank you so much for your review. We appreciate your feedback and your support.
Found most of my supplies at decent prices. Although Shipping costs were high, it didn't take long to receive. I am happy with my purchase.
Hi Pauline, thank you for your review.
So many delicious options! Easy to use site. Love the fact sheets!
Hi Lynne, we're happy to hear the site was easy to navigate. Thank you so much for your review and your support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stephanie, we are so happy to hear you find everything you need for your business. Thank you for your review and your support.