Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
I was extremely disappointed in the bee pollen. It has a smell, tastes bitter and is hard. Tried adding it to drinks and still smell the odor. The chickweed bags were not sealed completely and some came out.
This company was a recommendation from another horse owner who shops here frequently. So, I gave it a shot and am very pleased with the high quality of purchased herbs, the speedy shipping and overall experience at this store. Highly recommended!
I've shopped on many herbalist sites, and Herb Co has become my favorite! They have great prices, quality and selection of herbs, better than other sites. Their shipping is also super fast! I only purchase organic or wild-crafted herbs because quality is very important to me, and Herb Co has so many. I also really like their packaging. They come in tightly sealed plastic bags, which are easy to wash and store. Just super professional all around.
I just buy organic and wild-harvested herbs. HerbCo has a great selection of these for competitive pricing. Tumeric and Fennel organic powders were out of stock though. I hope to be able to get all my many herbs in one place in the future!
Like having the description giving all the information on the product and how it is used. Lifestyle change pushed me more towards nature foods and cures. I learn a lot just by scrolling through your products and reading.
I am ordered several different herbs and spices through the years. All have been top quality. I have recommended your company when someone was looking for quality herbs with very reasonable prices. Monterey Bay second to none.
Easy to use online store. Monterey Bay has a vast selection of herbs, spices, and teas, plus the prices are reasonable.
I am always pleased with the products. They have a lovely green tea that I absolutely love. Their mullein is fabulous. I've gotten many more items, but haven't used them all yet. This is my go-to place for herbs, teas, spices and information.
Great experience. I look forward to ordering again.
This order was supposed to arrive on 5/12 via tracking info I received. Never got this order. Filed a claim with USPS what a joke. Still no package. I order these supplements for my horse it's very important. I placed a second order for a few more items after this one and received that. Not very happy.
My previous experience with Herbco was very positive. The herbs I ordered arrived quickly and were of high quality — fresh, well-preserved, and true to their descriptions. The ordering process was smooth, and the customer service team was responsive and helpful when I had questions. Overall, I'm very satisfied and would recommend Herbco to anyone looking for reliable, natural herbal products.
Bathe Like The Goddessess from TikTok referred your company. This is my second order in two days. I'm excited to get my orders, and use my herbs!
I am more than pleased with the products I get from Herbco. I have been ordering their organic and wild crafted herbs for a few years to make many different products for my clients. Highly recommend them and really appreciate the fast shipping!
I have always had a good experience here, they just understand the industry and the community needs!
The last time I bought some spices and pectin for canning. I was happy with the quality of the products. I believe this is my 3rd or 4th order now. Definitely have a repeat customer with me. Plus it is so much cheaper to buy what i use most through here then at the grocery store.
Have used Chaste Tree Berry Powder for years, adding to my mare's feed to counter Cushing's Disease. It makes a big difference, she sheds out normally every year while on it, which is a good indication that it is working. And she doesn't mind the taste!
The is the best experience I had buying herbs. The prices are very reasonable and shipping is fast. Did I mention the selection?! They literally have every herb you can think of. I am forever a customer!
The shipping is reliable. I know I don't have to tell customers that I'm out of a certain herb because the shipping is fast and the products are always in good condition when I receive them. Packaging is beyond wonderful.
The herbs I get are are of a great quality. They make formulating for infusions and other herbal methods easy. Quick delivery, too with great prices
I absolutely love everything about Herbco. They ship quickly and they have NEVER gotten any of my orders wrong or left anything off **knock on wood**. I've been using them a little over a year now and will continue to for years to come.
Their products are high quality. The orders arrive in a timely fashion. The one big drawback is that you can only order one sample at a time and you have to pay a lot of money for it. If you want to test two items say an organic and an non organic side by side you are out of luck.
I have been coming to the Herb Co. For a few years. I love to work with lavender, in crafts and to mix oils. Their quality is amazing and I find the price to be fair for what you get! I highly recommend if you value the end result.
We source some of our tea ingredients from Herb Co and the quality has been great! Service is expedient and the herbs arrived in good time and in great condition. We will be using them for our subsequent orders for ingredients.
The quality and service are excellent! I have purchased herbs from other companies and, although the quality was good, their prices were getting too high. Monterey Bay sells high quality herbs at lower prices. I'm happy!
Everything is always perfect, as described, and shipped quickly. I love Monterey Bay Herb Co. And have used them for years. A friend turned me on to this company and I have been so pleased with every order.
I use multiple herbs in my handmade microwavable pillows. It is hard to find just the right cut of herbs and aromas to use. This company is hands down the best I have come into contact with and used. Keep up the amazing work.
Hope you are legit. This is my 1st time to order. I have used Mountain Rose Herbs for 10 years and I can't afford them anymore.
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.