Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

Overview

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

quality
5
This company responds to reviews on average within 6 days

Instant Feedback

12,069 reviews
How would you rate Monterey Bay Herb Co.?
grey star
grey star
grey star
grey star
grey star
North Carolina
1 review
0 helpful votes
Follow Sharon O.
Unfollow Sharon O.
Send Message
Share Review
Report Review

Bee pollen not eatable
May 31, 2025
Updated review

I was extremely disappointed in the bee pollen. It has a smell, tastes bitter and is hard. Tried adding it to drinks and still smell the odor. The chickweed bags were not sealed completely and some came out.

Monterey Bay Herb Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2025

It's easy to place orders
May 14, 2025
Previous review

It's easy to place orders

Date of experience: May 4, 2025
California
1 review
0 helpful votes
Follow Anna K.
Unfollow Anna K.
Send Message
Share Review
Report Review

This company was a recommendation from another horse owner who shops here frequently. So, I gave it a shot and am very pleased with the high quality of purchased herbs, the speedy shipping and overall experience at this store. Highly recommended!

Date of experience: May 25, 2025
Illinois
1 review
0 helpful votes
Follow Christine P.
Unfollow Christine P.
Send Message
Share Review
Report Review

Herb Co is the BEST!
May 27, 2025
Updated review

I've shopped on many herbalist sites, and Herb Co has become my favorite! They have great prices, quality and selection of herbs, better than other sites. Their shipping is also super fast! I only purchase organic or wild-crafted herbs because quality is very important to me, and Herb Co has so many. I also really like their packaging. They come in tightly sealed plastic bags, which are easy to wash and store. Just super professional all around.

Date of experience: May 17, 2025

I just buy organic and wild-harvested herbs
May 10, 2025
Previous review

I just buy organic and wild-harvested herbs. HerbCo has a great selection of these for competitive pricing. Tumeric and Fennel organic powders were out of stock though. I hope to be able to get all my many herbs in one place in the future!

Date of experience: April 30, 2025
Washington
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Send Message
Share Review
Report Review

THOROUGH PRODUCT DESCRIPTION
May 19, 2025

Like having the description giving all the information on the product and how it is used. Lifestyle change pushed me more towards nature foods and cures. I learn a lot just by scrolling through your products and reading.

Date of experience: May 9, 2025
Michigan
1 review
0 helpful votes
Follow Lynn S.
Unfollow Lynn S.
Send Message
Share Review
Report Review

Great Products
May 20, 2025
Updated review

I am ordered several different herbs and spices through the years. All have been top quality. I have recommended your company when someone was looking for quality herbs with very reasonable prices. Monterey Bay second to none.

Date of experience: May 10, 2025

Quality herbs at decent prices
May 3, 2025
Previous review

Easy to use online store. Monterey Bay has a vast selection of herbs, spices, and teas, plus the prices are reasonable.

Date of experience: September 24, 2024
Texas
1 review
0 helpful votes
Follow Karen K.
Unfollow Karen K.
Send Message
Share Review
Report Review

Excellent quality and reasonable prices
May 16, 2025
Updated review

I am always pleased with the products. They have a lovely green tea that I absolutely love. Their mullein is fabulous. I've gotten many more items, but haven't used them all yet. This is my go-to place for herbs, teas, spices and information.

Date of experience: May 6, 2025

Great experience
September 16, 2024
Previous review

Great experience. I look forward to ordering again.

Date of experience: September 6, 2024
New York
1 review
0 helpful votes
Follow lisa s.
Unfollow lisa s.
Send Message
Share Review
Report Review

Still waiting
June 7, 2025

This order was supposed to arrive on 5/12 via tracking info I received. Never got this order. Filed a claim with USPS what a joke. Still no package. I order these supplements for my horse it's very important. I placed a second order for a few more items after this one and received that. Not very happy.

Date of experience: May 28, 2025
Missouri
1 review
0 helpful votes
Follow Cindy D.
Unfollow Cindy D.
Send Message
Share Review
Report Review

My previous experience with Herbco was very positive. The herbs I ordered arrived quickly and were of high quality — fresh, well-preserved, and true to their descriptions. The ordering process was smooth, and the customer service team was responsive and helpful when I had questions. Overall, I'm very satisfied and would recommend Herbco to anyone looking for reliable, natural herbal products.

Date of experience: June 13, 2025

Herbs
September 8, 2024
Previous review

Bathe Like The Goddessess from TikTok referred your company. This is my second order in two days. I'm excited to get my orders, and use my herbs!

Date of experience: August 29, 2024
Nebraska
1 review
0 helpful votes
Follow Jason O.
Unfollow Jason O.
Send Message
Share Review
Report Review

Business owner clinical herbalist
June 26, 2025
Updated review

I am more than pleased with the products I get from Herbco. I have been ordering their organic and wild crafted herbs for a few years to make many different products for my clients. Highly recommend them and really appreciate the fast shipping!

Date of experience: June 16, 2025

Great product, great communication and delivery speed!
November 28, 2024
Previous review

I have always had a good experience here, they just understand the industry and the community needs!

Date of experience: November 18, 2024
California
1 review
0 helpful votes
Follow Callie L.
Unfollow Callie L.
Send Message
Share Review
Report Review

Great service & products
May 26, 2025

The last time I bought some spices and pectin for canning. I was happy with the quality of the products. I believe this is my 3rd or 4th order now. Definitely have a repeat customer with me. Plus it is so much cheaper to buy what i use most through here then at the grocery store.

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
Follow Heather V.
Unfollow Heather V.
Send Message
Share Review
Report Review

Great product, high shipping
May 15, 2025

Have used Chaste Tree Berry Powder for years, adding to my mare's feed to counter Cushing's Disease. It makes a big difference, she sheds out normally every year while on it, which is a good indication that it is working. And she doesn't mind the taste!

Date of experience: May 5, 2025
California
1 review
0 helpful votes
Follow Teonja H.
Unfollow Teonja H.
Send Message
Share Review
Report Review

Best Herbal Supply
June 9, 2025
Updated review

The is the best experience I had buying herbs. The prices are very reasonable and shipping is fast. Did I mention the selection?! They literally have every herb you can think of. I am forever a customer!

Date of experience: May 30, 2025

So many option!
May 26, 2025
Previous review

So many option! Herb heaven!

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
Follow Ardoin B.
Unfollow Ardoin B.
Send Message
Share Review
Report Review

Reliable
June 8, 2025
Updated review

The shipping is reliable. I know I don't have to tell customers that I'm out of a certain herb because the shipping is fast and the products are always in good condition when I receive them. Packaging is beyond wonderful.

Date of experience: May 29, 2025

Good quality herbs and fast shipping
November 20, 2024
Previous review

The herbs I get are are of a great quality. They make formulating for infusions and other herbal methods easy. Quick delivery, too with great prices

Date of experience: November 10, 2024
Oklahoma
1 review
0 helpful votes
Follow Imani M.
Unfollow Imani M.
Send Message
Share Review
Report Review

Excellent Quality and prices
May 21, 2025

I absolutely love everything about Herbco. They ship quickly and they have NEVER gotten any of my orders wrong or left anything off **knock on wood**. I've been using them a little over a year now and will continue to for years to come.

Date of experience: May 11, 2025
Utah
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Send Message
Share Review
Report Review

Only 1 drawback
May 26, 2025

Their products are high quality. The orders arrive in a timely fashion. The one big drawback is that you can only order one sample at a time and you have to pay a lot of money for it. If you want to test two items say an organic and an non organic side by side you are out of luck.

Date of experience: May 16, 2025
Illinois
1 review
0 helpful votes
Follow Marta D.
Unfollow Marta D.
Send Message
Share Review
Report Review

The ONLY place I buy my lavender from!
June 22, 2025

I have been coming to the Herb Co. For a few years. I love to work with lavender, in crafts and to mix oils. Their quality is amazing and I find the price to be fair for what you get! I highly recommend if you value the end result.

Date of experience: June 12, 2025
Kentucky
1 review
0 helpful votes
Follow Hillary D.
Unfollow Hillary D.
Send Message
Share Review
Report Review

Solid source for herbal ingredients!
June 17, 2025

We source some of our tea ingredients from Herb Co and the quality has been great! Service is expedient and the herbs arrived in good time and in great condition. We will be using them for our subsequent orders for ingredients.

Date of experience: June 7, 2025
California
1 review
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Send Message
Share Review
Report Review

Love Monterey Bay
June 24, 2025

The quality and service are excellent! I have purchased herbs from other companies and, although the quality was good, their prices were getting too high. Monterey Bay sells high quality herbs at lower prices. I'm happy!

Date of experience: June 14, 2025
Georgia
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Send Message
Share Review
Report Review

Fabulous resource for bulk herbs.
May 8, 2025

Everything is always perfect, as described, and shipped quickly. I love Monterey Bay Herb Co. And have used them for years. A friend turned me on to this company and I have been so pleased with every order.

Date of experience: April 28, 2025
Alabama
1 review
0 helpful votes
Follow Paige P.
Unfollow Paige P.
Send Message
Share Review
Report Review

Amazing product and amazing value
June 3, 2025
Updated review

I use multiple herbs in my handmade microwavable pillows. It is hard to find just the right cut of herbs and aromas to use. This company is hands down the best I have come into contact with and used. Keep up the amazing work.

Date of experience: May 24, 2025

Hope you are legit
May 16, 2025
Previous review

Hope you are legit. This is my 1st time to order. I have used Mountain Rose Herbs for 10 years and I can't afford them anymore.

Date of experience: May 6, 2025