About the Business
Bulk herbs, spices, seasonings, teas and essential oils from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Overall an easy, accurate ordering experience. However, I am concerned about promoting Chondracanthus chamissoi from Peru as Chondrus crispus from colder, northern coastlines. In today's global market, replacing one red alga with another, totally different genus / species is disingenuous.
Easy to use website, fast check out and most important you had what i wanted when everyone else is sold out or charging ridiculous prices,
Thank you very much look forward to receiving my package..
Easy to use website, fast check out and most important you had what i wanted when everyone else is sold out or charging ridiculous prices,
thank you very much look forward to receiving my package..
Love your tea. Thanks for the discount. Forgot to order a few items so placed another order.
Easy to use web page, disappointed out of stock organic oat straw. Please notify me when it is available. Thank you.
Hi Shannon, thank you for your review. You can get email notifications when items are back in stock. Next to the item should be a "gray envelope", where you can add your email.
Great website; easy to view. Thanks.
Very efficient service and products were just what I needed.
Hi Eva, thank you so much for your review and your feedback!
Please rethink the shipping charge. It would be better if it was more reasonable.
Hi Lou, we are currently working on lowering the free shipping threshold, so this option should be available for smaller orders soon.
Please rethink the shipping charge. It would be better if it was more reasonable.
Very easy, good quality teas. Orange spice is great. Third or fourth order from this company. I like that you can buy in smaller quantities.
Hi Debbie, we're happy to hear you're a returning customer of ours. Thank you so much for the review.
Very easy, good quality teas. Orange spice is great. Third or fourth order from this company. I like that you can buy in smaller quantities.
Very pleased with my experience! Ceremonial green tea is delicious!
Hi Janet, we're glad your enjoying our newest selection in our teas. Thank you for your review and your continuous support.
Very informative about products. Makes one want to have a an old fashioned tea party with a different tea every time! Such diversity!
The website was amazingly easy to execute. Found what I wanted, created an account, and placed an order all within 10 minutes. Thank you.
Hi Virginia, we're happy to hear you found exactly what you needed. Thank you for your review and your support.
Quality product, quality packaging, variety Is good. Need the discontinued herbs back
Hi LaToya, thank you for your review.
Quality product, quality packaging, variety Is good. Need the discontinued herbs back
The items were in great condition and packaged well. One item received was not as pictured or described on the website. A follow up email has been sent. Awaiting a response.
Hi Avni, we appreciate your feedback. Thank you so much for your review!
Easy and I found exactly what I was looking for at a great price!
Hi Trina, thank you for your review!
Easy and I found exactly what I was looking for.
I've been ordering from your company for years and I am always satisfied with the entire process. Thank you so much for being one of the best companies out there!
Hi Kimberly, thank you for your review!
I've been ordering from your company for years and I am always satisfied with the entire process. Thank you so much for being one of the best companies out there!
I love the ease of adding items, taking items off and changing the quantities. The website is laid out nicely, too. It's easy to navigate and easy on the eyes.
Hi Kara, we're so happy to hear this. Thank you for your review and your support!
New customer... 1st time ordering from this co. No issues locating what I wanted & ordering.
New customer... 1st time ordering from this co. No issues locating what I wanted & ordering.
The process is good. My problem is the high price for shipping.
Hi Karel, thank you for your review. We are currently working on lowering our free shipping threshold for smaller orders. This option should be available soon.
Quick and easy, with a good shipping rate! Thank you so much, would recommend to anyone!
Hi Stephanie, we are so happy to hear you find everything you need for your business. Thank you for your review and your support.
Quick and easy, with a good shipping rate!
I love that I get my orders so fast. They have everything I need for my bath tea's/herbal soaks.
I love that I get my orders so fast. They have everything I need for my bath tea's/herbal soaks.
I love Monterey Bay, they are always available to speak on the phone to answer a quick question which is a luxury in these times.
Hi Joyce, we're happy to hear that we can be of assistance. Thank you for your review and your support. We hope to see you back soon.
Love the products, like the service but freight charges seem too high
Hi Bob, thank you for your review. We are currently working on lowering the free shipping threshold, so this option should be available soon for smaller orders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Judith, thank you so much for your review!