NOMAD

I purchase the Base Station Pro for my handicapped daughter because she cannot physically plug in a charger to her iPhone. I thought this was a great solution and went ahead and spent the $200 because I thought it would make her life easier. Well, after a short time it started not charging her phone so I attempted 3 times to contact them for help and was just ignored. Going to start posting reviews everywhere I can and warn people not to do business with these guys as I'm tired of companies that think they can get away with treating people like this! Dan M.

This started out wonderful. Until, my internet would stop working. I have received 4 separate routers from them. The last one is not any better than the first one. Each time it says I am out of data, when this company claims to have no data cap and no tethering. They recently charged me twice for October, still trying to get my money back. Also, don't expect to get ANYONE on the phone as they claim to be ensuring the safety of their employees.

They claimed that they shipped my order place 4 days ago. However, USPS indicating that the package was never shipped. They have no phone customer service, and their respond time for email is over 24 hours. I will file a dispute with my bank if I don't hear from them for another day.

My bill is paid and the internet hasn't worked for days, can't get anyone in customer service to respond. Also got charged yet again for a different plan that was cancelled and waiting on a refund. When it works the internet is fine but when does it work...

This company claims that it's, "Horween Leather" is some of the "finest leather on the market." After one week of use major scratches from taking in and out of my pocket. If you're going to charge a premium on a product it should hold up. It's not going to develop a, "Patina" over time, the scratches are just going to get worse.

I've bought several products from them which arent cheap. The quality is usually good, but they let themselves down at the final hurdle.

I recently purchased an Apple Watch band as a Christmas present for my partner, which was shipped with a faulty tool which means we cant adjust the band by removing the links. I've sent several emails with pictures of the tool I received compared to a tool that looks different based on their website, and they couldn't understand what was wrong.

I also bought a Base Station as a gift last year that shipped without the Australian plug, which again meant it could not be used for weeks until the plug was delivered.

I'm not sure what's going on, but their customer service is terrible. At least last year, I was able to get the issue resolved. Now they have stopped responding to my emails.

Nomad internet simply doesn't work! Mine came with a SIM card from Verizon and it wouldn't allow my devices to connect to the internet. A code stated I needed to call Verizon to activate my SIM card. However, Verizon refused to activate the SIM card for a non Verizon account. Nomad also lied about their 7 day free trial and makes it extremely difficult to stop your subscription. Avoid Nomad like the plague! They are a big scam and steal your money.

Even if you already paid the shipping fee they will never pay the shipping company in my experience fed ex. And when you ask their support they will never reply. A total scam and what more their items are from china. You already know what that means. A culture full of greed and lies.

I purchased a strap for my Apple Watch from Nomads outlet site. I received it promptly; however the strap in the box what not what I ordered. I reached out to Nomad Customer Service and sent photos. I was told that sales on the outlet were final despite being sent the wrong item. After a few exchanges the best they offered was a credit and told me not to purchase from their Outlet site because Canadian customers cannot receive free returns. They should have sent me the correct item but refused. Do not purchase from Nomad. Clockworks Synergy has better straps and actually cares about their customers.

We had good internet for about 4 months We have a gamer and they offered unlimited. They sent an email about 6 weeks ago saying we need to buy a new router. We pay $599 for a router we ordered a month ago and still haven't received. While waiting for the router they send another email stating that we can get 5G with 300mps or unlimited for $99 month for a year but it would be slower. Now they say that is not an option. Everytime you all to speak with someone that will never give you number to call. These companies are price gouging rural areas by offering limited data and then making you pay for more at an outrageous amount. Do not waste your time or money. NOMAD is a scam

I ordered a watch band for my Apple Watch on 10/05/22. Recieved the band and it appeared to be very high quality but was an inch to short. I returned the band and have emailed the company several times about my refund and received no response. I've tried calling them and get no answer. Have to assume they have stolen the $90.00 from me.

Nomad Goods products are horrible. I purchased an Airpods Case at this website and at first, it was fine, the quality was amazing but then it broke. So what do you do when a case breaks? You buy a new one. I was trying to take off the case and nothing. I couldn't I searched videos after videos trying solutions. I cut myself 2 times try to take it off. I stumbled among the nomad video. Now I have to buy a lightning cable? Why didn't it say that when I choose to buy it? I ended up wasting $44 just to take off the case on my Airpods. P. S My AirPods are probably all scratched up now.

I read the reviews of their products on many website which were great. So I order the product and then order another one. However that one never showed up. I have written numerous emails to them and they are saying it is my responsibility to check with the carrier why the product was not delivered.

Here is their response:

This company is amazing. They have so many beautiful and refine products. The company puts in time to make some of the best products that I have ever seen. I don't know what is with all the hate on this company. Yeah they're not perfect and they're only a small company. But they blew me away. Also my delivery came way before it was meant to, and I live in AUSTRALIA. It came around 3 weeks earlier than I expected. I'm definitely going to use this company in the future, they are one of my favourite companies which sell products.