Tracy B.

I purchased a strap for my Apple Watch from Nomads outlet site. I received it promptly; however the strap in the box what not what I ordered. I reached out to Nomad Customer Service and sent photos. I was told that sales on the outlet were final despite being sent the wrong item. After a few exchanges the best they offered was a credit and told me not to purchase from their Outlet site because Canadian customers cannot receive free returns. They should have sent me the correct item but refused. Do not purchase from Nomad. Clockworks Synergy has better straps and actually cares about their customers.