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Received Active Rugged Case for iPhone 11 Pro Max, noticed slight defective / damaged on the back leather surface. Contacted support, also sent the photos of the defective / damaged leather surface but keep saying its the minor variations here seem to them just part of the natural leather material and are not a product defect.
Now doesn't even want to reply my mail.
Alan C.'s review of NOMAD earned 4 Very Helpful votes
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