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HearSource

How would you rate HearSource?
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California
1 review
0 helpful votes
Follow Ted B.
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I cant recommend Hearsource highly enough. They provide the very latest in hearing aid technology at a very reasonable price - much lower than brick and mortar stores. And they know their stuff! They will take the time to get your devices sounding exactly the way you want them.

Date of experience: December 8, 2020
Kentucky
1 review
0 helpful votes
Follow David M.
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We had taken my mother's hearing aid into the local hearing aid office needing a repair. The local office advised that the hearing aid was over 5 years old and could not be repaired. We went home and did an internet search for online hearing aid repair services and found HearSource.com.

They were very professional on the phone when I called to inquire about their services. We sent Mom's hearing aid in for repair and had in back working nicely within seven days (including shipping time). Their price of $199 plus $14.50 shipping. Seemed very fair to me.

They did and excellent and workmanship is top notch.
Price is lower than most other places I checked.
Friendly professional staff.

Really Nothing Negative to Say.

Date of experience: April 29, 2022
Indiana
2 reviews
6 helpful votes
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Good
February 12, 2020

I purchased ReSound Quattro 9 hearing aids from HearSource.com. Their staff was friendly and professional, not pushy. I received my hearing aids on the 4th business day after I ordered them via UPS. They were preprogrammed for my hearing loss. The fine tuning and adjustments was accomplished as soon as I requested that particular service. I Will recommend HearSource.com very much. I saved $2,400 compared to my local hearing aid office for the exact same product.

Date of experience: February 12, 2020
Indiana
1 review
0 helpful votes
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Very Good
October 28, 2020

I purchased a set of ReSound hearing aids from HearSource about two months ago. At first I was hesitant to purchase hearing aids from an online vendor. After speaking to them on the phone I became secure in the knowledge that these people were pro's. I bought my aids from them and have absolutely enjoyed their competency and support.

Date of experience: October 27, 2020
Indiana
1 review
1 helpful vote
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Bait and switch
December 16, 2022

They told me they were in the Anthem Network. Based on this, I decided to buy from them. When it came time to pay, they said oh you need to go online to this hearsource.com website. And then they said that the hearsource is not in the Anthem Network. So they got my business by saying they were in the Anthem Network, but they handle their transactions with another company (the exact same phone number by the way) that they can then claim is not in the Anthem Network. They have refused to honor the discount that Anthem provides for their in network providers and for their insured clients. I am out thousands of dollars. It's like in movies where they hide money in an offshore account.

Date of experience: December 16, 2022
Illinois
1 review
0 helpful votes
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I had used HearSource a few years ago to have my mother's hearing aids repaired. They did a great job on the repair and a reasonable turnaround time. Keep in mind that when she took it to her local hearing aid provider, they said it could not be repaired and wanted her to buy another new hearing aid.

As time passed, I too needed to purchase hearing aids for myself. I sent them a copy of my hearing test and ordered a set of their new Bach Hearing Aids. Wow. These hearing aids are awesome and I enjoy wearing them. HearSource has been excellent to deal with. I couldn't ask for a better experience.

Date of experience: December 10, 2021
Florida
1 review
1 helpful vote
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Want to pay half as much as you would for entry level hearing aids and get top of the line Widex? This is the place to go. Friendly, helpful service and follow up care. Excellent products for every budget. No need to look any further.

Date of experience: July 8, 2020
Cris J. HearSource Rep
over a year old

Thank you Charles G. We appreciate the great feedback.

Illinois
1 review
1 helpful vote
Follow Robert H.
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HearSource had repaired a couple of old hearing aids for me in the past and had done a great job.

When I finally decided to pull the trigger and purchase new hearing aids, they were the obvious choice. I purchased Widex Evoke 40 hearing aids. The hearing aids have performed perfectly. The HearSource pricing is much lower than my local hearing aid office. Their support and service has been excellent.

The staff seems to be on top of it. Very nice, knowledgeable, and professional. I am very satisfied. I honestly believe that this is the future for the hearing aid industry. Efficient, cost effective, and convenient.

5-Star rating and high recommendations from me.

Date of experience: March 7, 2020
Indiana
1 review
10 helpful votes
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Completely Satisfied
November 16, 2018

Recently purchased a set of hearing aids from Hearsource.com. Transaction was normal and timely.The hearing aid cost less than half what my local hearing aid office quoted me. The best part was the follow-up care and programming that I received. They remotely programmed my hearing aids for me via my internet connected computer. Brilliant! My hearing aids are PERFECT!

Date of experience: November 14, 2018
Indiana
1 review
5 helpful votes
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Excellent
December 17, 2019

I purchased ReSound Quattro 9 hearing aids from HearSource.com in November of 2019. Excellent pricing, excellent delivery time of products (4 days), excellent service and support. 5 Star recommendation from me.

Date of experience: December 17, 2019
Illinois
1 review
2 helpful votes
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EASY
March 1, 2020

Talked to the sales rep at HearSource. I submitted my hearing test and called them to discuss. They walked me thru the process to pick the best hearing aids for my needs. Very friendly. Received my hearing aids in just a few days. Once I received my hearing aids they video chatted with me to fine tune them. Now I'm good to go. Never realized how much I was missing.

Date of experience: February 28, 2020
Indiana
2 reviews
5 helpful votes
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Excellent
September 11, 2019

I recently purchased a set of Widex hearing aids from HearSource. I saved almost $3,000 compared to my local audiologist's price quote. I will admit I was initially reluctant to buy hearing aids via the internet, but they had a 45 day 100% money back guarantee (and free shipping), so I took a chance.

I am so so glad that I did. My hearing aids arrived at my home within about 4 days (that is faster than my last set from my local audiologist did), and they fit wonderfully. I put a battery in them and started wearing them immediately. Wow, they were great.

I have had one follow-up sound adjustment with the HearSource people. They did the sound adjustments remotely thru my iPhone. I never even had to leave my house. Isn't technology amazing.

I too recommend the HearSource company to anyone needing hearing aids. I rate their products as A+ and their people AAA+++.

Date of experience: September 11, 2019
Colorado
2 reviews
1 helpful vote
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I chose Manan Technologies Inc. (HearSource) for their reputation as a professional and trusted provider. I can not say enough about their prompt and excellent professional service during my trial period. When I needed answers about the hearing aids or when I needed technical support for fine-tuning they connect to my hearing aids remotely through my iPhone and make adjustments to my hearing environments programs. They were always courteous and there when I needed them. No waiting for scheduling an audiologist or travel time spent to an office!
I put Manan Technologies Inc. (HearSource) at the top of their industry as a demonstrated professional and technically competent provider.

Date of experience: May 25, 2020
Florida
1 review
6 helpful votes
Follow Robert H.
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My son referred me to HearSource.com as I needed to replace my older hearing aids. I purchased Widex Evoke 440 hearing aids at their recommendation based on my hearing loss and needs from HearSource. They shipped them to me, I had them in my possession within 3 days of my order. That was much quicker than I had received my original hearing aids from my local hearing aid office previously. They were almost perfectly programmed to my hearing loss. At their request I called them notifying them that the hearing aids had arrived safely. HearSource connected to my hearing aids thru my iPhone for some fine tuning sound adjustments. I have never heard this well.

I highly recommend both HearSource and Widex hearing aids.

And by the way, I saved about $3,000 getting my hearing aids from HearSource compared to my local hearing aid office. I really could not be happier.

Date of experience: October 9, 2019
North Dakota
1 review
2 helpful votes
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I sent my hearing aid in for repair work for $199.00 because they were making noise/static however they didn't fix them and sent them back without them working like they should and didn't call me for paying for postage then I sent them back to be repaired again for static and they sent them back to me in worst condition then before but they kept the money. I wouldn't do anything with this they are a scam repair hearing repair shop.

Date of experience: September 21, 2023
Indiana
1 review
6 helpful votes
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I was quoted $6,400 by my local audiologist for Widex Evoke 440 hearing aids. I went home and did some internet research. I found HearSource offering the exact same hearing aids for $3,598. I purchased them. The folks at HearSource have been OUTSTANDING! They are extremely courteous, not pushy, and very informative. I submitted my hearing test results to them. When I received my hearing aids, they were pre-programmed for my hearing loss. They remotely did some fine tuning for me, I never had to leave my house. I can also adjust the aids using my iPhone.

I couldn't be happier with my hearing aids or HearSource. They are both amazing.

I highly recommend HearSource.com for anyone considering hearing aids.

B. F.

Date of experience: September 9, 2019
California
2 reviews
17 helpful votes
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AWFUL!
September 6, 2017

They received my hearing aid on Aug 14, today is Sep 6 and nothing done. I paid $49 more for "rush service" and paid more for Fed Ex shipping. They don't return phone calls and just don't care. Do not use this service, total frauds.
CK

Date of experience: September 6, 2017
Cris J. HearSource Rep
over a year old

Mr K., Your hearing aid was unable to be repaired after extensive research and attempts to fix it. Your entire purchase cost was completely refunded to you, and a tracking number was provided for the return of your property, as is always our policy for those rare hearing aids we are unable to fix. All stages of this process were clearly communicated to you. It is clear that you are unhappy with your service, and for that we are sorry, but there is nothing more we can do for you unless you are willing to communicate with us directly.

Indiana
1 review
19 helpful votes
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Excellent product and company! Friendly helpful support staff. Initially I needed a bit of help learning the hearing aid programming software, I called the HearSource office and set up a one on one support session with a programming coach. I hear better now than I ever did with my previous hearing aids and I saved thousands of dollars.

Thank you HearSource!

Date of experience: May 6, 2017
Indiana
2 reviews
17 helpful votes
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Boom Baby!
August 28, 2017

These folks are awesome. My local Audi advised me that my current aids could probably not be repaired and if they could they would be over $500 each. Sent them in to HearSource for repair and they repaired them both for $400. Im sold.

Date of experience: August 28, 2017
Illinois
3 reviews
18 helpful votes
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Excellent service!
June 6, 2017

Excellent service! I have used HearSource.com several times over the years. They have always been excellent on their repair times and way less cost than my local Beltone dealer. I would highly recommend!

Date of experience: June 6, 2017

Overview

HearSource has a rating of 3.2 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HearSource most frequently mention local hearing, aid office and excellent service. HearSource ranks 2nd among Hearing Aids sites.

service
13
value
13
shipping
12
returns
9
quality
13