Bought ReSound Quattro LiNX 9 hearing aids from these people. They did a good job. They sound very good and clear. Best hearing aids I have ever used.
Went to my local hearing aid office where I had purchased my hearing aid 7 years ago with an issue. My hearing aid had static in it. My local office said that I needed a new set of aids costing me over $4000. I sent my hearing aid into HearSource and they fixed for $200. It took them about 10 days including shipping both ways. I am very happy and will recommend HearSource for hearing aid repairs when hearing aid are out of thieir manufacturer warranty period. My hearing sounds as good as new!
Bought one 3 years ago. The other one two years ago. The sales staff is great, The hearing aids and the DIY program works great. The techs that helps you along the first time (or any time you need a little help) are fantastic. If you are OK with a computer and are capable of learning a few new things about hearing and the tool used to dial in the hearing aid, you will not only save a lot of money but you will be more confident with your investment. You will be in control; Able to maintain and tweak your hearing aids on your schedule and according to your liking.
The only mistake I made by going to HearSource, was not going there sooner.
Don't put it off. If you are missing out on hearing and struggling to hear, you're losing more than you think.
Gary Dash
Placed repair order in March
Hearing aid returned partially repaired (Broken door not repaired/replaced)
They failed to respond to numerous emails requesting contracted repairs be made.
I filed claim with PayPal.
They still refused to respond to my additional emails requesting contracted work be done.
I believe they also failed to reply to PayPal emails in their attempt to resolve issue for me.
May 22, PayPal issue me a refund.
I will never use Hear Source again! I recommend anyone who does use them to pay with PayPal or another provider who will fight for your right to have Hear Source comply with their contractual agreement and or obtain a refund for you.
THREE attempts to change a speaker wire but they couldn't do it. All I got were lies. Chuck won't call me back.
Was told by my local hearing aid office that my hearing aid was probably not fixable. I was offered s new Hearing to buy for $3200. I told them I would have to think it over. Found HearSource on the internet and took a chance. I had nothing to lose. I received my hearing aid back in about 2 weeks working great. No issues at all. Smooth transaction. I will recommend this company to any that ask.
They have repaired both of my Beltone hearing aids for me now. Excellent service! Sent them in and had them back in less than week. WAY less than my local Beltone office had quoted me. In fact my last aid the guy at Beltone told me that my hearing aid could NOT be repaired. HearSource repaired it without hesitation. Saved me thousands since I didn't have to buy a new hearing aid. Highly recommend.
I was quoted over $5,000 for a set of hearing aids by my local audiologist. I took their recommendation and went home to think it over. Looked up HearSource online and bought the exact same hearing aids for less than half. HearSource remotely programmed/adjusted the hearing aid sound settings for me. Amazing! I never even had to leave my house. The hearing aids sound very natural to me, better than I had anticipated and much better than my old hearing aids.
I would like everyone to know just how nice these people really are and how accommodating they have been to me. I am thoroughly satisfied with the hearing aids and their service and would recommend to anyone.
I found hearsource.com online when comparison pricing the Widex Evoke 440 Fusion 2 hearing aids my local audiologist was quoting for just over $5000 unbundled (I would still pay for follow-ups)
After several visits with my local audiologist that required me to take time off work, drive to her office, and then wait in the waiting room for 5-20 minutes before being seen. I decided to try Hearsource.com to save me on purchase price, time for appointments (they have an app that is like Uber for hearing aid programming), and cost of follow-up visits. They are a licensed Widex dealer (look up Manan hearing technologies in Bainbridge, Indiana), so my online purchase came with full Widex warranty.
The only downside is that they can't physically adjust things for me, like helping me change ear domes or receiver wires, or doing real ear measures, but the pluses are still good enough for me. I am 10 days into my purchase and have had two follow video consults with the Widex remote care app (using the programming loop they included in the price of my purchase).
My local audiologist will service HA I purchased online, but I haven't needed to go that route and pay for that service since the lifetime service hearsource.com has included as been great so far. I will post another review down the road.
I just received my Phonak device back and for less than 1/4 of the price I was quoted by my audiologist HearSource performed some major repairs on the aid. I am grateful for their service and really glad I found them.
I really liked going through this site, it gave to me a great deal of information and sources that was helpful. I didn't get overwhelmed trying to find anything.
Dw
Great service. Very nice people. Excellent products. They were very patient with me and explained my options clearly.
I recently submitted my hearing aids to hearsource to be repaired. Receive them back yesterday, both working perfectly. Very happy with their service. I will use them if needed again.
Outstand service. Shipped my aids in for repair on a Monday, got them back the following Monday. Hearing aids work like new. Highly recommend HearSource.com for hearing aid repairs.
Through having the capability to program my Hearsource aid I have attained much better speech recognition than aids provided by audiology groups and a prestigious teaching hospital in Philadelphia
Used this company to repair a couple of my mothers hearing aids. Good service. No issues. Got Mom's aids back working well.
I like this site very much. Very well organized. Lots of information that is easy to understand. Cool graphics. Educational also.
Excellent service and outcome. 10 year old hearing aids sent in not working and came back good as new!
This company cares about the service they provide. Now just to get my father in law to get his ears checked!
Overview
HearSource has a rating of 3.2 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HearSource most frequently mention local hearing, aid office and excellent service. HearSource ranks 2nd among Hearing Aids sites.
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- Bainbridge, IN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Mr J., We are very sorry to hear you were not satisfied with the service we provided to you. There was no mention of the door in your repair request, so it was not addressed, since it was still in good working condition. Your communications to us were all responded to in a timely manner, and we would have happily refunded your payment right away, without your need to involve your payment system, if you had simply communicated with us directly.