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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Finally checked them out. Found lots of eye-catching designs from tropical to New Age to retro. Easy process to select and purchase, but some designs may take longer to deliver.
Great loved the print. But I sent text after text to find out about the shipping and got nothing. Not one response. Witch make me want to never use you ever again thank you.
Easy to order. Received earlier than expected but do not like to be directed how many words of feedback I should use.
The site was easy to look through and they ad a large selection of styles.
Keep giving repeat customers better discounts would be nice.
Payment was difficult as I ended up paying for 2 shirts instead of one.
Very difficult to navigate the payment system.
I like your products and will probably be back. Keep up the good work.
I Loved it--Merry Christmas! Old U S Marine Veteran still loves Hawaiian shirts.
Faster shipping would be nice, tried to email and never received an answer.
Dear customer,
Sorry that we only offer standard shipping at this moment, but we will provide more shipping options in the further.
You can also contact our customer service by online chat, we have online chat service for 24h.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It's ok, wish you would speed up shipping
Although a lot of the products seem to be priced a bit on the high side I waited for the ones I wanted to go on sale. The shirts are fun and unique. You wouldn't find them in a brick and mortar store.
Easy to order and great shirts available with lots of options and sizes
Loved the quality of the shirts I recently purchased from you guys. Felt like I was in Hawaii even though I wasn't.
And received the shirts before Christmas, less than 2 weeks after placing the order.
Keep up the good work.
Great quality and color! Unique. My son's and hubby like bright shirts
I did NOT receive items before Christmas, 2021. Shipment delayed until January 6,2022. Product quality is Poor, since very thin material was used. Items were sufficiently packed. Slow shipping may have been out of company's control. Very difficult to get updates on delivery date. Thanks.
Dear customer,
Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
For more details of the delivery, you can check here: https :// www.hawalili. Com/information/Shipping%20%26%20Delivery
And please note the actual delivered date should base on the real shipping situation, we can not guarantee.
Sorry that you are not satisfied with the items. You can submit return request on our website or you can contact our customer service for the return instructions if needed.
Purchase (except swimwears、bags&accessories) can be returned within 30 days from the delivered date.
For more details of the return policy, you can check on https :// www.hawalili. Com/information/Return%20Policy
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Not all items ordered were in stock. I'd rather not order any items if I cannot receive ALL items before Christmas, 2021. Thanks,
I received a text giving me 18% off. Didn't work. NOT THE MATERIAL I EXPECTED, AND THE COLORS SEEM LOUD.
I received a text giving me 18% off. Didn't work
I love the shirts, shipping lags, it's worth the wait.
My Xmas shirt don't get here till New Years. Wont order anything from u guys every again. My father inlaw had the same issue with u guys so that's 2 customers u have lost. I suggest u guys be more up front about ur shipping problems in the future before u lose more customers.
Dear customer,
Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
For more details of the delivery, you can check here: https :// www.hawalili. Com/information/Shipping%20%26%20Delivery
And please note the actual delivered date should base on the real shipping situation, we can not guarantee.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Seemed simple enough. Have to see how long shipping takes
Haven't tried them on yet but they look like they will work for our vacation.
Dear customer,
Thanks for your support. Hope you like the items.
If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It's almost as if you could read my mind, because you always come up with such great shirt designs!
You have a great selection and realistic prices! Thank you!
Sweater was very thin material;, sleeves were a bit short. Didn't look like the picture. Overdo, not very happy with product.
Dear customer,
Sorry that you are not satisfied with the items. We will forward your feedback to the related department and will keep improving our products.
Or you can contact our customer service for the reutrn request if you need.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Slow, l still have a order with 3 shirts that I haven't gotten yet, out of 11 shirts that I ordered. I placed the order on Dec. 4,2021.
Easy to order and fast delivery. Will be ordering again
I love the retro casual styles, as do my coworkers. 3 thumbs up!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Sorry that you are not satisfied with our service. You can also contact us by online chat. We also have online chat service for 24h.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!