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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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I ordered three shirts and found the designs excellent and fit was perfect but I personally didn't like the quality or feel of the material used in their manufacture so doubt if I'll buy another.
Lots of products to choose from, quick and easy checkout
Slow snail pace but satisfied sale prices fit well
Product was late, real late but when it finally did arrive it is a great product and has a true fit..
Product looks great hopefully it will be as nice as advertised.
These shirts are the bomb - Great fit - Great Looks-and great selection of patterns at great prices.
So far it's okay. Very nice shirts. If you ate in the UD, order two sizes larger
Happy with previous orders but let me know when the items that were not shipped will come
Great Product but it took over 3 weeks for products to be delivered- so if you are in a hurry for product do not order
Dear customer,
Sorry for the inconvenience and thanks for your feedback, we will forward your feedback to the related departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ship charges are high for 1 small item
Took over a month to deliver 1 item?
Dear customer,
Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items).
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.
For the shipping time, the exact delivered date would base on the actual situation during the shipping. Sorry for the delay.
Sorry for the inconvenience and thanks for your feedback.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ship charges are high for 1 small item
Ist time order. Great range.
Purchased 7 shirts. Perfect fit look and feel great.
Fast delivery appreciated.
11/10 Fantastic
One of the items ordered was wrong, not even a mens shirt. Called customer service, and nothing was done to correct problem. Won't order again.
Sale price variation and shipping delays... your website address difficult to find... correspondence difficult to track
Dear customer,
Size of different items from different designer would be different.
For choose size. We recommend you use “Size chart “ to better determine your ideal size, because sizing varies between our items.
”Size Chart” with detailed product measurements is included on each product page.
Sorry that you can not satisfied with the items received. If you need to return the items, you can contact our customer service at service@hawalili.com and you can find more details of our return policy on https :// www.hawalili. Com/information/Return%20Policy
Sorry for the inconvenience. We will also forward your feedback to the related departments and will keep improving our products and service.
If you have any further query please feel free to contact.
Sale price variation and shipping delays
I ordered items for Christmas back in November, and some came yesterday (the day after Christmas), I'm still waiting on some, and now the others that I ordered are no longer in stock! It's a joke to try to contact anyone, all you get is automated responses. And trying to return anything is just one big joke. Please do not patronize this company. They need to be put out of business. I don't think they are even located in the United States, so that gives them an option to sell outdated items and offer inferior service. This company has taught me not to purchase anything over the internet.
High quality material, excellent colours and design.
Have yet to recieve shirt to form an opinion
First time with your firm
Iam a 3xl
But your 3xl is more like1 xl
Items look good feal nice
Time to get my items to long
So i wont send back but will not use your firm again
Allan
First time untill i get my items cant say anymore
The product was very colourful and the service was good and product arrived well in time for Christmas.
The only problem I had when replying to emails was being told they were not receiving my return emails when I was replying every time and I had to to live chat twice before I could get through. All ended well though.
The last shirt i purchased was perfect fitted well
Great app. Always love the beautiful array of clothes you sell. I thought you only sold shirts, but you also sell sweaters and pants. I'd love to see accessories added to your great collections.
Great website!
Love the variety of fabrics. I thought all your shirts were silk/rayon/polyester type materials. I ordered a cordoway material.
Excellent website! LOve the beautiful Hawaiian apparel! High quality! Exceptional above the rest!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Sorry for the inconvenience and thanks for your feedback, we will forward your feedback to the related departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!