website thubmnail of Hawalili

HawaliliReviews 1,911

3.6

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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

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28,353 reviews

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California
1 review
0 helpful votes
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Excellent
January 25, 2022

Excellent experience thus far. Just hope my shipment arrives soon as this is for the band members and would be nice to have for our next Gig

Date of experience: January 25, 2022
Finland
2 reviews
0 helpful votes
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Excellent customer service, the size chart matches and helps in choosing the right one. The quality is excellent. Delivery on time

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
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Crazy shirts
January 25, 2022

Quick and easy, took a little while to get here but it made it.

Date of experience: January 25, 2022
Austria
2 reviews
0 helpful votes
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Eine gute Auswahl an stilvollen und hochwertigen Artikeln zu erschwinglichen Preisen, die Lieferung erfolgt schnell, alles ist pünktlich

Date of experience: January 24, 2022
Australia
0 reviews
0 helpful votes
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Great deals
January 23, 2022
Updated review

Easy to choose from wide range. Excellent quality and price to match.

Date of experience: January 23, 2022

Quick and fast
January 23, 2022
Previous review

Quick and fast

Date of experience: December 24, 2021
Maryland
1 review
0 helpful votes
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Christmas shirts on sale
January 23, 2022
Updated review

The flash sale is nice and check out was quick and easy

Date of experience: January 23, 2022

The flash sale is nice and check out was quick
December 22, 2021
Previous review

The flash sale is nice and check out was quick

Date of experience: December 22, 2021
Cuba
1 review
0 helpful votes
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Happy customer
January 22, 2022
Updated review

Good selection with many specials, will order again

Date of experience: January 22, 2022

I could not apply the offers that I was sent
January 22, 2022
Previous review

I could not apply the offers that I was sent.

Date of experience: December 23, 2021

Site was nice, clear and simple
May 19, 2021
Previous review

Site was nice, clear and simple. Can't wait to get my order.

Date of experience: May 19, 2021
New Zealand
1 review
0 helpful votes
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Happy customer
January 21, 2022
Updated review

I have made a few purchases from Hawalili and this was no exception - quick and easy: Am very happy with my purchase.

Date of experience: January 21, 2022

Super simple transaction
November 30, 2021
Previous review

Super simple transaction

Date of experience: November 30, 2021
Canada
1 review
0 helpful votes
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Very difficult to maneuver around web site. Choices very difficult to understand. Constantly jumping around categories. NOT user friendly. Once you figure it out then order confirmation works,
Tracking the shipment was pretty much impossible. Once the order leaves the Orient it enters a black hole until it arrives in your mailroom one day from a mysterious delivery agent. Recorded delivery with a tracking number is an obvious business solution. If Amazon can track millions of packages a day, it should not be beyond you to do the same. Grade B-

As for the merchandise - fantastic. As advertised. Good quality and value for the money. Grade A+.

Date of experience: January 21, 2022

Very difficult to maneuver around web site
January 21, 2022
Previous review

Very difficult to maneuver around web site. Choices very difficult to understand. Constantly jumping around categories. NOT user friendly

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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When it got here all where XXl and one small...? Will never order with them again, I would send them back the shirt since I will now only use it to clean the floor or something useless. But they did not offer like morst other companies would have done.

Date of experience: January 20, 2022
North Carolina
1 review
0 helpful votes
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Took a long time to hear from customer service. I sent multiple emails with zero responses.

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
Miss W. Hawalili Rep
over a year old

Dear customer,

You can also contact our customer service by online chat. We also have online chat service for 24h.

Sorry for the inconvience.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far so good
December 20, 2021
Previous review

So far so good.

Date of experience: December 20, 2021
Colorado
3 reviews
0 helpful votes
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Good looking shirts
January 20, 2022

Nice selection, but found that two of the shirts have a word misspelled.

Date of experience: January 20, 2022
Illinois
1 review
0 helpful votes
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Sweater
February 19, 2022
Updated review

The sweater was lost and supposedly delivered? I had to go to the Post Office and try to track it down? They indicated delivery but I hadn't received it! Then 2 days later it appeared from where I don't know? Also it took forever to get!

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
Miss W. Hawalili Rep
over a year old

Dear customer,

Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
For more details of the delivery, you can check here: https :// www.hawalili. Com/information/Shipping%20%26%20Delivery
The actual delivered date should base on the real shipping situation. Hope for your understanding.

We suggest that customer can check the package if they have not received the package while the tracking indicates that it has been delivered.

1. Check with neighbors and family members
2. Look around the place of delivery
3. Check for notice of attempted delivery

Sorry for the inconvience.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Hopefully everything goes right and I receive the pictured...
December 21, 2021
Previous review

Hopefully everything goes right and I receive the pictured sweater in the correct size?

Date of experience: December 21, 2021
California
1 review
0 helpful votes
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Worst online clothing store
January 19, 2022

First they lost my one of my package. Second the quality is below China standers. The graphic t shirts are bad replicas compare to photo. Some sweaters are shirts that resemble sweaters. The sizes are all over the place. They have 3XL that are mediums, large that are small. If the items are final price you cannot return. Nothing is like it is showed in website. You want to throw your money away go ahead and purchase.

Date of experience: January 19, 2022
California
3 reviews
0 helpful votes
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Nice patterns
January 19, 2022

Just placed an order. Will have to see how delivery goes.

Date of experience: January 19, 2022
California
1 review
0 helpful votes
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First time order
January 19, 2022
Updated review

Shipping took way too long. Product is okay. I don't think I will shop there again, even though some of the shirts look really cool on the site.

Date of experience: January 19, 2022

Shipping rates are too expensive
January 18, 2022
Previous review

Shipping rates are too expensive. Products look okay. First time ordering.

Date of experience: December 19, 2021
Arkansas
0 reviews
0 helpful votes
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He loved It!
January 18, 2022

Saw the ad on FB and checked out the website. Lots of choices at great prices. My first time order was a Hawaiian shirt for the hubby for Valentines day. I was impressed with the quality. My husband loved it!

Date of experience: January 18, 2022
California
1 review
0 helpful votes
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Your site kept my choices in the cart until I could decide which ones to purchase.

Date of experience: January 18, 2022
NL
1 review
0 helpful votes
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Excellent quality of stylish clothes, there are different things, the choice is large, the prices are reasonable

Date of experience: January 17, 2022
Seychelles
2 reviews
0 helpful votes
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A very dangerous shop, because there are so many nice things for sale! The products are of good quality and were not too expensive.

Date of experience: January 17, 2022