website thubmnail of Hawalili

HawaliliReviews 1,911

3.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Hawalili?
grey star
grey star
grey star
grey star
grey star

Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,353 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Johnny Y.
Unfollow Johnny Y.
Send Message
Share Review
Report Review

My e`xperience with Hawalili
February 4, 2022

Easy to use and helpful with sizes although I have found it difficult to return items if necessary as i find the procedure confusing

Date of experience: February 4, 2022
GB
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Send Message
Share Review
Report Review

Excellent customer service, polite and helpful staff, delivery is very fast, the quality is at a high level, I will buy in your store again

Date of experience: February 4, 2022
Illinois
1 review
0 helpful votes
Follow Logan B.
Unfollow Logan B.
Send Message
Share Review
Report Review

Sizing issues.
March 5, 2022
Updated review

All shirts were too large according to the sizing chart. Products were not made in the USA and took to long to get. Return policy was bad and had to pay for shipping for returns.

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
Miss W. — Hawalili Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items and the return policy.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Alot of selections to choose from
January 4, 2022
Previous review

Alot of selections to choose from.

Date of experience: January 4, 2022
Australia
1 review
0 helpful votes
Follow Philip A.
Unfollow Philip A.
Send Message
Share Review
Report Review

Ordering system needs tweaking.
January 31, 2022

. Not impressed it took 2 mailings to receive 1 order - impacted on discount offered.

Date of experience: January 31, 2022
Nevada
1 review
0 helpful votes
Follow Logan R.
Unfollow Logan R.
Send Message
Share Review
Report Review

BAD... NEED SHIRT FROM A FUNERAL. YOU LET ME DOWN AND WAS TO EXPENSE TO RETURN... SO BAD CUSTOMER SERVICE...

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 31, 2022
Miss W. — Hawalili Rep
over a year old

Dear customer,

It would be much helpful that if you can send us some pictures of the wrong item to us by email so that we can check the issue as well.

Sorry for the inconvience.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Good choice of shirts
January 1, 2022
Previous review

Good choice of shirts

Date of experience: January 1, 2022
California
1 review
0 helpful votes
Follow Bryan B.
Unfollow Bryan B.
Send Message
Share Review
Report Review

Unique Pattern and Distinctive
January 31, 2022

I've used Hawalili to buy some unique shirts - short sleeve. Now, I'm buying two sweaters that have Native American motifs.

Date of experience: January 31, 2022
Oregon
1 review
0 helpful votes
Follow Stephen O.
Unfollow Stephen O.
Send Message
Share Review
Report Review

I ordered a shirt
March 1, 2022
Updated review

Great looking shirts, colorfully but took a extensively long time to get to me. Fabric was very thin and light weight.

Date of experience: January 30, 2022

Great looking shirts, colorfully
December 31, 2021
Previous review

Great looking shirts, colorfully

Date of experience: December 31, 2021
Illinois
1 review
0 helpful votes
Follow Tyler A.
Unfollow Tyler A.
Send Message
Share Review
Report Review

Good experience
January 29, 2022

Nice selection and ease of shopping, but poor response to questions.

Date of experience: January 29, 2022
Arizona
2 reviews
0 helpful votes
Follow Rex K.
Unfollow Rex K.
Send Message
Share Review
Report Review

Great Shirts
January 28, 2022

Very good shirts and everyone likes them, received comments even from strangers and they commented they liked them.

Date of experience: January 28, 2022
Utah
1 review
0 helpful votes
Follow Alex E.
Unfollow Alex E.
Send Message
Share Review
Report Review

Happy
January 27, 2022

Just the fact that you have shirts with a chest pocket makes you my go to site for shirts

Date of experience: January 27, 2022
New Zealand
1 review
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Send Message
Share Review
Report Review

Returning garments
February 26, 2022
Updated review

Colour of 2 pair of shorts was not tge as pictured &1 pair had white smudges on it. Hawaiian shirt was far too big for XXL size
NO REPLY FROM MY EMAIL (AS INSTRUCTED TO GET SPECIAL ADDRESS FOR RETURNS) FROM CUSTOMER SERVICE SUPPORT. Only emails offering percentage discoubts on future buys!

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Miss W. — Hawalili Rep
over a year old

Dear customer.

Sorry that you are not satisfied with the items. Per checked, we have replied your return request and send you the return instructions on Jan 11th and have not get your reply. Kindly check your record.

Sorry for the inconvience.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Quick & easy
December 28, 2021
Previous review

Quick & easy

Date of experience: December 28, 2021
New Zealand
1 review
0 helpful votes
Follow Zachary S.
Unfollow Zachary S.
Send Message
Share Review
Report Review

Product Quality
February 26, 2022
Updated review

Kia Ora. Nga mihi whanau. I purchased several shirts from this store. Unfortunately, the quality of the material was poor, and I was left disappointed. Shift sizes were fine; however, I chose different types of shirts for particular environments, and all were not of reasonable or good quality material. So, unfortunately, I will not buy from there again.

Date of experience: January 27, 2022

Kia Ora
December 28, 2021
Previous review

Kia Ora. Nga mihi whanau.

Date of experience: December 28, 2021
Germany
10 reviews
3 helpful votes
Follow Darim K.
Unfollow Darim K.
Send Message
Share Review
Report Review

Well, recently my wife told me that I wear strange clothes and she made me buying new one. I understood that I didn't require new clothes because it's pretty difficult to find something that I would really like. Anyway, she insisted and i applied to this company as it seemed to me that there are plenty of nice clothes around there. I started to explore the assortment and found something and ordered it as well. I asked customer support all the details about shipping and how much would it cost. They explained me all the stuff and couple of days ago I got everything I ordered.

Date of experience: January 27, 2022
New Jersey
2 reviews
0 helpful votes
Follow John W.
Unfollow John W.
Send Message
Share Review
Report Review

Inconsistent sizes
February 26, 2022
Updated review

Only two shirts were the right size, though labeled [L] only two were.

Date of experience: January 27, 2022

Many Many choices
December 28, 2021
Previous review

Many Many choices

Date of experience: December 28, 2021
California
1 review
0 helpful votes
Follow Brandon R.
Unfollow Brandon R.
Send Message
Share Review
Report Review

Fun shirts
January 27, 2022

Fast to order easy to find products in stock. Nice

Date of experience: January 27, 2022
Australia
1 review
0 helpful votes
Follow Dennis T.
Unfollow Dennis T.
Send Message
Share Review
Report Review

Great looking shirts
January 26, 2022

Easy to order and discounted on 2 out of the 4 shirts I bought. Early Christmas presents. Easy to follow tracking, great packaging and comfortable and stylish looking shirts

Date of experience: January 26, 2022
Arizona
1 review
0 helpful votes
Follow Arthur R.
Unfollow Arthur R.
Send Message
Share Review
Report Review

Great Shirts for the Price
January 26, 2022

This company delivers what they promise and I've never had any problems.

Date of experience: January 26, 2022
California
2 reviews
0 helpful votes
Follow Gerry V.
Unfollow Gerry V.
Send Message
Share Review
Report Review

No shipment, just a shipping charge
February 24, 2022

I ordered a shirt, costing $19 +$12 shipping, on Dec 3,2021 and was told after 2 weeks it was shipped. After another 2 weeks, they sent an email saying it was lost, so I could get a refund or a re-ship. I asked for a re-ship. After another 3 weeks, they sent a notice that they were refunding my $19, but their policy is not to refund shipping on returns! Since I never got anything, I couldn't have returned it. As far as I know, they never shipped anything and just conned me out of $12.

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2022
Miss W. — Hawalili Rep
over a year old

Dear customer,

Sorry that the picture your provided is too small to review. It would be helpful that if you can provide the related order number to us so that we can check the issue.

Sorry for the inconvience.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
Follow Kenneth G.
Unfollow Kenneth G.
Send Message
Share Review
Report Review

It took a while to navigate. I had to start over for one shirt because it would not let me change the size of the shirt. Also, I kept trying to find a shirt that would not come up again. Maybe you are selling them out too quickly?

Date of experience: January 25, 2022
Colorado
1 review
0 helpful votes
Follow Bryan Z.
Unfollow Bryan Z.
Send Message
Share Review
Report Review

Recent order
January 25, 2022

Shopping is easy. Will be interesting to see how long my order will take to arrive. Sizes are generally true to information given. Quality is good

Date of experience: January 25, 2022