On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered a 2xl the package stated 2xl the shirt is labelled 3 xl.it's a little large but to send it back would cost too much so I looking for a family member that it might fit, or is clever whith a needle
A little confusing but persevered ‘ cos I loved the shirt
A wonderful online store, there is always a great selection of high-quality and stylish clothes and prices are affordable
High quality service, great customer service. And all clothes are of good quality, delivery is fast as stated
Like your store. A large selection of quality and stylish items at affordable prices. Delivery fast enough
Great website easy to use great clothing selection too!
Very nice selection of unique prints! Very well done easy to use site!
Very nice selection of unique prints! Very well done easy to use site!
My daughter bought me 5 shirts from hawalili.com. All were supposed to be XXL. Two shirts fit and three shirts I could not even attempt to get on. When measuring those three shirts they were size mediums accord to size charts. We are not the only customers that hawalili.com has done this to. They will send a smaller shirt in a package that indicates the correct size but the shirt will not have any size markings or labels on it. When you try to contact them via email they will not answer their emails. They only offer 15% refund if you do not send the merchandise back. To get a full refund you must send back in original packaging to China at your own expense which in our case was almost 2/3 the cost of the merchandise.
I would not under any circumstances recommend this retailer. I would give zero stars if that were possible.
I really liked this store, excellent customer service, high quality at reasonable prices, fast delivery, thank you
I want to thank your store for the excellent service and excellent and polite attitude towards customers, the quality is good
Love your stuff! So comfortable. Takes a while to get but worth the wait.
Took forever to get... maybe let customers know it's going to take 4 - 6 weeks to receive?
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Fisrt time buyer. Easy process and helpful sizing info... hoping shirt fits... However, I did not find any reviews on fit or actual customers wearing Hawalili shirts for comparison.
Every item received were over-sized and of poor quality. So pissed I discarded every item!
Dear customer,
Size of different items from different designer would be different.
For choose size. We recommend you use “Size chart “ to better determine your ideal size, because sizing varies between our items.
”Size Chart” with detailed product measurements is included on each product page.
Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit.
Sorry that the items do not fit you. If you need to return, you can contact our customer service for the return instruction. For more details of our return policy, you can check on https :// www.hawalili. Com/information/Return%20Policy
Sorry for the inconvience.
We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Products appear to be of high quality and value. I hope receipt will prove this to be e true. Thanks.
I am shocked at the price of the shipping being over half of the cost of the item.
Quick and is a good service. With the way air freight is the service is very good.
Nice and fast ordering and cool looking and feeling shirts.
The experience was good. They have a very large selection of goods and the shipping was pretty quick. I will buy from them again.
Needs to tell customer how long item takes to arrive
Took a bit longer than expected. But, Its a nice shirt..
Great products, high quality and fantastic pricing +++++
Great site - easy to use. Good variety of products available.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!