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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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Slow on shipping but nice products many choices and good prices
Ordered 6 shirts in 2 different orders and not 1 shirt fit. Too close to the wedding to order again so now scrambling for different shirts and stuck with all 6 of these
Love the variety and ease of ordering
Fun pages and easy to navigate the web site. Quite a collection to satisfy any taste, Fun shirts for any occasion. Super prices on such fun shirt designs not available in stores. Love the selection and fast shipping directly to the recipient as well. Thanks, Hawailil!
Needs to be direct way to access an item. I don't like all this scroling.
Great selection and prices. Wish returns were possible though
I love your selection but the quality is not really super but not bad for the price and looks as good as on the web site
I love your selection hope the quality is good as it looks on the web site
Great Shirt and easy website to get through. Will be wearing the Shirt for my Mom's Eulogy.
She had the same color turtles all around her house.
Thanks
I am pleased that I accomplished the purchase. I would suggest clear information be provided regarding how the promotions work. For me specifically, I had no idea that you have to order six shirts to get the "free" sixth shirt. I had to contact your chat line and they explained it to me. Would be better if you explained it alongside the offer itself.
The shirts came a little late but they beat the anniversary by a day, so I am satisfied.
I am pleased that I accomplished the purchase. I would suggest clear information be provided regarding how the promotions work. For me specifically, I had no idea that you have to order six shirts to get the "free" sixth shirt. I had to contact your chat line and they explained it to me. Would be better if you explained it alongside the offer itself.
My husband got dozens of compliments on his shirt. One gentleman tried to buy it from him. The colors are vibrant and the designs are trippy. Thanks.
Shipping is too high and not posted until the end of the order process. US Postal service should be cheaper that $12 for one shirt. Also, your site is flagged as an unsafe site and I cannot contact your site to unsubscribe from your marketing emails. A marketing email every few weeks instead of every other day would be exceptable.
Shipping is too high and not posted until the end of the order process. US Postal service should be cheaper that $12 for one shirt.
The site is easy to navigate and ordering/paying is also very easy to do. I love the variety of shirts that are offered and I think I ordered three of the best. I get compiments all the time. I really love the material, polyester is cool.
This is my first time shopping at Hawalili. I really like your selection of men's shirts. The one I ordered will go with all my pants!
HARD TO FIND ENOUGH ITEM'S TO GET DISCOUNT'S! VERY HARD TO FIGURE OUT SIZES WITH WHAT YOUR DISPLAYING TO LOOK AT! NOT SURE IF I HAVE THE RIGHT SIZES OR NOT! MR. CRAIG!
Took a long time to reach checkout, but got there in the end.
Took a long time to reach checkout.
My laptop is blocking your site. Had to use my mobile.
It was an easy transaction to do things went well, it was easy to track the parcel and it arrived on time
I thought as first time customer I was getting free shipping and realized too late that i was charged 12.99. So this was disappointing!
Good and nice products to choose, looking forward doing business in the future.
Thanks for your support.
If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I appreciate the reminder about my shopping cart, and the fact that you kept my selections for me to remember. Website easy to navigate, thanks again!
My husband loves the shirts! Being a great fan of the Hawaiian shirts, these are absolutely outstanding. Especially the "Wave/Mt. Fuji" selection! Very attractive, and with a light weave for summers in Texas.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
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If you have questions about your order, please contact us by email at service@Hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!