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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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Really like your product very unusual styles and a wide variety of sizes
Just found this website - shirts "look" great. Just have to wait and see if the quality is worth it. Hoping for the best. Aloha and mahalo! Ok - I received my order and although the items looked as good as I had hoped, the quality of the cloth/fabric was very disappointing - reaaly tissue thin and cheap I'm afraid.
"Oops! Something went wrong" message keeps appearing when ever I click on an item. Took over 3 weeks for clothing to arrive. Three of the four products I ordered were too small in size and did not fit. I ordered two shirts size 2XL. The fabric on one shirt was very thin, you could see through it and it didn't fit. The other shirt fit and had a better quality fabric. The jacket and pants I ordered were 2XL but did not fit, way too small. The products are made for a smaller population.
Easy to order. Very happy with product.
Have had 2 orders now and have shared website with others.
I love this site and have never been disappointed.
The fit was just right. The overall experience with products and services was good. I would not hesitate to do business here again.
Are the shirts 100% cotton or a blend. I bought a med size jacket because the small was not available.
Great experience and very happy to my order, i will be placing another order pretty soon, hopefully you'll have more specials going, thank you.
It didn't end as I expected. Shipping was o high, and I don't know how long shipping will take. I am a bit skeptical until I receive my goods intact and just as I ordered.
I love sales The sales items were a good price, thought my husband would like them.one top was really small in size, the other he dwdntlike at all. Looked nicer in photo.,
Looking through the selection was great and easy to oder except I didn't realise it was in American dollars.
Very different variety of clothes
Guitar shirt with bright colors is fantastic, hat is unwearable due to being so scratchy on head.
Awesome! Love all your clothing and the shirts are just amazing. I will definately be back for more in the near future Great products, great service and very fast delivery. 5*****
The cost of shipping is outrageous. Other than that the experience was good. I wish I could afford more shirts.
... very nice inventory, check out quick and simple, will continue to shop this site.
So far so good! As long as all items come as described and in good condition, I will be ordering again for sure! Items are mostly great. Some of the print quality and is not as clear as I was expecting and some of the fabrics are much more shiny than anticipated. One hoody that was shown as a mens hoody in deep red, is definitely hot pink. For us this all still works for what and how we are using these items. Will be ordering again.
Easy to waste money on substandard product. You need to do a better job with fabric choices as well.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Went well. Got exactly what I ordered and love it!
The top of your web page is very misleading. I thought I was getting a free 6th shirt & it looks like I'm not. VERY MISLEADING!
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!