The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Quick Smooth and straight forward. Shirt was lighter than anticipated, more like something for summer. Fits wet true to size.
Lots of great choices in designs and sizes. Easy to navigate and love the discounts!
Frank W.
Order Arrived Product Is Satisfactory. The 50 character thing is a waste of my time!
Shouldn't had to have re-ordered because of your processing error.
Ok so far. If order arrives and contains my items I'll be satisfied. Until then hard ti say.
Easy ordering. Friendly website. Tons of shirts to choose from.
Love you shirts! Great designs. Awesome prices. I will be back!
Not sure why I sign up for text messages, couldn't use H13 code at checkout. Slow delivery, but excellent product - my husband loved his turkey shirt and wore it on Thanksgiving. Fit as it should.
Gran comunicación, entrega puntual y sabemos que siempre podemos confiar en el producto. Siempre he estado satisfecho con mis pedidos. La tramitación es rápida y la calidad es extraordinaria.
Site easy to navigate. Easy ordering and products are good quality.
We need to wait for the items to arrive and see the quality and sizing.
Fun products, easy access, quick shipping and lots of compliments!
Ease of access; quick processing, fun product!
A complete impulse buy from an ad.
I ordered a medium, but the shirt was so much bigger it was more like a large/extra-large.
Great products and prices! Easy check out! I bought early gifts for hubby so he could wear them to work over the holidays. It's a happy time of year when those packages get here!
Great products for reasonable price. The quality of the apparel is unique
Great shirts at great prices and with fast delivery. Love it...
Just love the variety of shirts and tops and pants.
Very much appreciate the styles and variety on offer as well.
Great site and service...
The site was easy to use and the ability to buy such a great shirt for a great price made my decision so easy. Thank you so much...
Great will buy again,
Thank you,,, Tom…………………………………………………………………………….,.
Shopping was easy. We wanted to add on to our original order, but your chat site said we couldn't do it. She quickly cancelled our original order and, after receiving an email confirmation, we corrected our order and increased it from 2 shirts to 5. Then we found a 30% discount. We're very pleased.
We still have to see the quality of the shirts and if of we picked the correct sizes.
Expédition rapide et super service! Grande collection et bons prix. Très bonne affaire. Ce n'est pas la première fois que je commande des marchandises. Je suis très satisfaite et je vais en commander d'autres.
Shirt is excellent addition to wardrobe…I bought XL which ran slightly small and will buy xxl next time. Wearing with a tank top and it makes a great addition to wardrobe
First time shopper found what I want thanks. It was a pleasure to buy from Hawalili shirts were beautiful shipped on time and price was okay.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.