• Harfington

Harfington

Overview

Harfington has a rating of 3.92 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Harfington ranks 176th among Tools sites.

  • Service
    13
  • Value
    13
  • Shipping
    13
  • Returns
    6
  • Quality
    13

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
2
See all photos
How would you rate Harfington?
Top Positive Review

“Original order lost in mail; quickly replaced - great service!”

Nick Y.
6/12/23

My original order was lost in the mail as a waited a month for delivery. Contacted Harfington and they sent a replacement shipment that arrived in 2 weeks. Great customer service!

Top Critical Review

“***SCAMMERS***Be Aware***”

Brian T.
11/29/22

I ordered almost 6 weeks and was watching the tracking, it sat at a post office 10 min away from for 22 days and then yesterday it said out for delivery and I stopped the mailman bc there was no package and he explained that they've been seeing this alot lately that people are getting scammed. I've already contacted 5 times about my refund and they tell me it's coming as soon as they get their product back lol no product was ever sent out. I've had 3 out of 4 packages disappear in transit! Or not even sent out!

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user nicky399
1 review
0 helpful votes
June 12th, 2023

My original order was lost in the mail as a waited a month for delivery. Contacted Harfington and they sent a replacement shipment that arrived in 2 weeks. Great customer service!

Products used:
Display case and Kapstan tape

Service
Value
Shipping
Quality
Thumbnail of user judithc644
2 reviews
1 helpful vote
June 16th, 2022

This set is absolutely amazing, so compact, well organized and a bit of everything. It's the perfect starter kit for general purposes. A great investment.

Service
Value
Shipping
Quality
Thumbnail of user briant1462
1 review
2 helpful votes
November 29th, 2022
Verified purchase

I ordered almost 6 weeks and was watching the tracking, it sat at a post office 10 min away from for 22 days and then yesterday it said out for delivery and I stopped the mailman bc there was no package and he explained that they've been seeing this alot lately that people are getting scammed. I've already contacted 5 times about my refund and they tell me it's coming as soon as they get their product back lol no product was ever sent out. I've had 3 out of 4 packages disappear in transit! Or not even sent out!

Tip for consumers:
DON’T UNLESS YOU JUST HATE MONEY!

Products used:
Nothing, they didn’t send the items. They think they scammed me lol!

Service
Value
Shipping
Returns
Quality
Thumbnail of user harfingtona
Harfington A. – Harfington Rep

Hi, dear Brian, thanks for your support and sorry for your unpleasant shopping experience. Could you please offer your order number so that we can check it for you? PLease don't worry, we will try our best to solve the problem.

Thumbnail of user crystalf265
2 reviews
1 helpful vote
June 22nd, 2022

I'm always fixing something in the house I really need this, and plan on order another one. High quality but low price, really like it.

Service
Value
Shipping
Quality
Thumbnail of user carlosm979
1 review
2 helpful votes
December 7th, 2022
Verified purchase

On my first order I ordered a set of alligator clips that were described as 55mm long. What I ended up getting was a mismatched set containing 25mm to 32mm clips instead, not even close to the size I ordered. My second order, again, I ordered a different type of alligator clips which show are in stock. A few days later they sent me an email stating that they was out of stock. When I went on the website the next day it still shows item is in stock and available to ship within 24hours. Hopefully the rest of my orders don't turn out like this.

Tip for consumers:
do not assume the description is correct and that their Items are in stock. Probably best to contact them before you make your purchase.

Products used:
electrical hardware

Service
Value
Shipping
Returns
Quality
Thumbnail of user marciem81
2 reviews
0 helpful votes
September 6th, 2023

These are supposed to be 83mm/3.37" clearly they are not, I can't use these, I should have paid attention to the reviews before hand,

Tip for consumers:
Pay attention to the reviews, they make it impossible to contact them for returns

Products used:
I didn’t use these, they are not the size they’re supposed to be

Service
Value
Shipping
Returns
Quality
Thumbnail of user francesg251
2 reviews
0 helpful votes
March 23rd, 2022

I have used these for years on all my exterior projects and occasional interior jobs, without a failure. The star drive is easy and effective even in awkward positions or when I have to use my non-dominate hand.

Products used:
Screws

Service
Value
Shipping
Returns
Quality
Thumbnail of user nastilyh
2 reviews
0 helpful votes
May 26th, 2022

I needed to add screws, nuts, bolts, and such to my garage for my miscellaneous uses. I found this offered the best selection for the price. Great hardware. Good case. Not made to get thrown on a truck. The case will last in the garage.

Products used:
Screws, nuts, bolts.

Service
Value
Shipping
Quality
Thumbnail of user jasonp1777
1 review
0 helpful votes
April 17th, 2023

I ordered a set of (3) 13" diamond saw blades and received only two with a slip of paper stating the order was split. It has been over two weeks and no additional contact has occurred. UPDATE: I contacted them and they promptly gave me a refund for missing portion of the order.

Tip for consumers:
No customer service number- waste of time ordering product sets that didn't show up in time for project. No contact info (not even the company name) and no invoice inside of shipment let alone when the remainder would arrive. Value and shipping rated low since the shipment was incomplete. They were back ordered but refunded the cost of the remaining item. The diamond coating is easily removed by hand while abraiding ceramic pots- seems like fairly low quality 1/3 of diamonds gone in one day.

Products used:
12" Diamond saw blades

Service
Value
Shipping
Quality
Thumbnail of user harfingtona
Harfington A. – Harfington Rep

Hello, dear Jason, we are sorry for your unpleasant shopping experience, could you please offer more order info to us so that we can check it for you? Or please contact us at info@harfington.com, please don't worry about it, we will try our best to solve the problem.

Thumbnail of user ninam269
1 review
0 helpful votes
February 25th, 2022

Bought four rubber swivel casters for a small compressor and now it rolls where ever I need it. Love it.

Products used:
Rubber swivel casters.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johne2189
0 reviews
0 helpful votes
June 23rd, 2022

Loved it. Would 100% recommend it to everyone. I loved the product. My roommates and I had a bbq night and we cooked some veggies and steak in it. It worked so well and everything cooking evenly.

Products used:
BBQ grill net.

Service
Value
Shipping
Quality
Thumbnail of user reginac312
2 reviews
0 helpful votes
March 17th, 2022

The screws worked very well. I thought the price was excellent. No irregular screws out of an entire container.

Products used:
The screws

Service
Value
Shipping
Returns
Quality
Thumbnail of user martinam113
2 reviews
0 helpful votes
March 31st, 2022

The screws were exactly what I wanted and expected. They screw right into the wood and the heads do not strip.

Products used:
The screws.

Service
Value
Shipping
Quality

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From the business

Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!

Company Representative

Thumbnail of user harfingtona
Harfington A.
Typically does not respond to reviews

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