I totally love the selection in hardaddy store. Going to keep tracking so could get more decent stuff!
Saw add on Instagram. Never received order. Only got a BOT. Order "destroyed by Post Office" Offered 30% in rewards WTF? TOTAL RIP OFF
Good selection, good prices, good feedback everything was veeeery goooood, I really satisfied with my purchases from your store
De bonnes choses, la qualité est juste super cool, je suis très content de l'achat, livraison rapide, prix wow
Finding cool shirts was easy. No I just have to wait for them to arrive
I did have a issue with a coupon but customer service dept solve it
I RECEIVED A TEXT INDICATING A COUPON FOR FREE SHIPPING. WHEN I PLACED MY ORDER IT WOULD NOT ACCEPT THE COUPON. I COMPLAINED TO SOMEONE ON YOUR CHAT LINE BUT NO ONE RESPONDED TO MY COMPLAINT. THE SHIPPING CHARGES WERE $9.80
Online experience was good - fitment will tell the full story
What a whimsical and festive shirt for Turkey Day.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the coupon code.
Please note that an single order can only enjoy one promotion code. Since this order has applied coupon of 12% off, the other code is no longer valid. Hope for your understanding.
If you want to change to a larger percentage off code, please click on Change to delete the current code, put in the new code and click on Apply.
Our representative has sent an email to you discussing about a better solution, please check your inbox and spambox and reply to us by email. Your patience and understanding is highly appreciated.
If you need additional assistance, please feel free to contact us by chat or by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Louisa
HARDADDY
Order received and I will be placing another one asap! Great clothing items
I've ordered from here and have yet to receive any products or notification
No room for a promised 15% discount. Customer Service fix it.
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by applying discount.
Regarding the promo code, users need to enter the code number before checkout and click "APPLY" to activate the code.
Regarding how to apply a coupon, please refer to this link: https://hardaddy.com/information/q-a. There is an area "Enter or select coupon code" at the shopping bag confirming web-page on your right side above "Proceed to checkout"
Would you mind to share us more details like which coupon code you’d like to apply? We'd like to confirm if this coupon code is eligible for your order and offer a suitable solution for you. We've sent an email to you today about your issue. Looking forward to your reply.
Your feedback is very important to us. We'll forward your sincere feedback to our team to optimize our feature for discount applications.
If you need additional assistance, please feel free to contact us by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Ashley
HARDADDY
Est venu à l'heure, excellent système, excellent produit, bonne équipe. Grand service clientèle, facile à parler et nous a programmés rapidement! Tout le monde avec la société était très poli et professionnel.
Site Web facile à manœuvrer. Belle sélection. Trop de bons choix! Bonne qualité et taille bien. Je suis assez satisfait de l'expérience jusqu'à présent.
Der Kundenservice ist zuverlässig und antwortet schnell. Bestellungen wurden umgehend ohne beschädigte oder gefälschte Produkte geliefert. Alle Produkte sind wie beschrieben angekommen.
Mir gefällt hier alles, die Qualität ist Klasse, der Preis ist gut, die Lieferung des Ksati ist zu meiner Überraschung sehr schnell, dies war meine erste Bestellung und ich kann schon jetzt sagen, dass es nicht die letzte sein wird!
Los operadores son amables, tienen tacto y están bien informados. Recomiendo esta tienda para comprar y yo misma la uso. ¡¡¡El personal es feliz y alegre!
Sehr einfache Website, schnelle Bestellung, tolle Kommunikation, ich bin sehr zufrieden mit dem Service. Werde auf jeden Fall wieder verwenden und empfehlen.
À l'heure, produit de qualité, continuera à utiliser. Tout ce que j'ai commandé est sorti mieux que prévu. Le service client est exceptionnel et les prix sont excellents.
Estoy muy contento con la compra que hice. La transacción fue rápida y el envío fue de un día para otro. Estoy totalmente satisfecho con todo el trato de principio a fin. Gracias.
Excellents produits. Le délai de livraison est bon et bien emballé. Expédition rapide et facile. Excellent service client.
Overview
Hardaddy has a rating of 3.3 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardaddy most frequently mention customer service, high quality and affordable prices. Hardaddy ranks 204th among Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience and frustration that you have experienced with your order. We take all feedback seriously and would like to address your concerns.
We recommend that you send us an email with your order number so we can track the status of your shipment. Based on the information you mentioned, we guess that the address you provided may be wrong or some of the information is missing, resulting in the undeliverable package.
We understand how disappointing this must be for you, and we want to make things right. You can reach our CS team at service@hardaddy.com. Our team is available 24/7 to assist you with any issues you may encounter.
Best regards,
Jules
HARDADDY