I have ordered by shirt on 2/18 and I have not received it. I used the chat service and they are unable to tell me if and when the shirt is going to be shipped.
This was my first offer and I have to say that I was surprised on the quality and the customer service that I received. Good communication. I would order again.
Dear Customer,
Thank you for taking the time to share your feedback with us.
We provide multiple discount codes under different conditions so that our customers can get the best discount for their orders. In each promotion email, we added the condition and restrict of the code, please check carefully. If you are confused about why the code can't be used, you can forward the email to us for an explaination. Our email is service@hardaddy.com
--Please understand that final sale & presale products are not eligible for coupon discount. Please check if these items are in your cart.
--Please note that an single order can only enjoy one promotion code. Since this order has applied a 20% coupon on your order, the other code is no longer valid. Hope for your understanding.
We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
The order has been shipped out in 24th Oct, if you need additional assistance, please feel free to contact us by chat or by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Louisa
HARDADDY
I am super happy and would not hesitate to order online again. The item was exactly as described and they went above and beyond including the extras. Thank you for the EXCELLENT service!
Communication was prompt and helpful. Watch arrived exactly as described in good condition. Looking forward to working with them again for future purchases.
Wonderful Company! We have been ordering shirts from here for almost 2years and have been delighted. Clothes have always been of high quality and great value. Their service is also excellent.
Ordered 2 shirts. Said they were sending one of then. Then nothing? Messaged them last week, still no reply.
The website is very easy to use, I made an order very quickly, and I liked it, I also want to say that the quality of the clothes is high and at reasonable prices
It was nice for them to reach out and give me a 10% off coupon code when my experience was not so great.Very Much Appreciated!
If you are looking for stylish and high quality clothes, then you definitely need to visit this store, I recommend making a purchase here
Great shopping experience. Received an email with coupon code and found just what I wanted and ordered in under 5 minutes. Thank you
A wide selection of shirts, got a few, love them so much, gonna get more, there are many prints to choose from.
Great customer service, will never disappoint you. An extra mile to make a customer feel at ease. Prices are also reasonable.
Delivered earlier than expected and we are delighted with our purchase. My order arrived promptly, well packaged and was excellent quality.
TERRIFYING EXPERIENCE
HARDADY COMPANY REFUSED THE ORDER BACK AND THE UPS SAY " YOU MUST BE ASK FOR MISSING PACKAGE ON THE WEB". DON'T WASTE YOUR MONEY
Dear Customer,
We apologize for any inconvenience caused by the issue with your order and shipping. We understand how frustrating it can be when a package goes missing or is not delivered.
Please kindly note that if a package is lost in transit or not delivered, we are committed to providing a refund or reshipment of your order. We advise contacting us at service@hardaddy.com with your order details, including the tracking number if available, so that we may assist you with resolving this matter as soon as possible.
If you have already attempted to contact us and have not received a satisfactory response, please let us know so that we may escalate the matter and ensure that your issue is resolved promptly.
Thank you for choosing our company, and we hope to have the opportunity to better serve you in the future.
Best regards,
Hardaddy
Excellent customer service, everything is always top notch, I especially like the clothes and the quality, delivery on time
Each new style is so much more than just an awesome shoe. It's the promise of a new adventure, and an opportunity for exciting unique discoveries.
Company Pullovers. The order was delivered on time and looks great. Looking forward to more in the future.
I have been looking for good quality and stylish clothes for a very long time and found this in your store, my expectations were met
Excellent online store, here you can always find high-quality and stylish clothes at reasonable prices, thank you)))
Good service, orders are no problem and the prices are not too bad. Definitely recommend. Thank you!
Overview
Hardaddy has a rating of 3.3 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardaddy most frequently mention customer service, high quality and affordable prices. Hardaddy ranks 204th among Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at service@Hardaddy.com or by chat online.
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