I hate buying nw clothes, because everything that might be connected with spending money disgust me. However, I have a wife and she likes when I wear dapper clothes. She makes me buying new clothes, but I really hate it. Recently, she decided to order some clothes for me on her own, without my presence. It was something like a surprise actually. She chose this online store and ordered here several packs of clothes. Really, there were two packs of clothes, because there were too much clothes basically. She made me write this review because she liked the whole process of buying here. She told me that the quality is awesome.
Congratulations. I made an order twice last year and recently in the spring, the product arrived well packaged, the service was at a high level. I ordered shirts, they correspond to a good product appearance. I will definitely continue to order.
Hardaddy is a leading online dating service that provides a secure environment for people to interact and develop meaningful relationships. With its sophisticated matching algorithms and user-friendly interface, it has never been simpler to find matched mates. I would certainly recommend Hardaddy to anyone seeking a trustworthy and efficient online dating service.
Great product at a great price! Excellent on-line buying experience. I was looking to purchase the item from the on-line store however I had a question so I contacted their Customer Service dept. The person I talked to was very helpful. She placed the order and was extremely professional.
Great Job! I can always count on the entire store's staff to do a great job! Attention to detail leads to great customer satisfaction! Quality goods at wonderful prices are the order of the day. Thanks to all!
Impressive quality and speedy service! The product and embroidery quality was fantastic and I was impressed to see how quickly I received the finished product. Will definitely be ordering from them again soon!
Truly in love! The customer service is very high, it's always nice when you can count on help with choosing what you want. I already told my friends about you.
The staff is very welcoming and helpful/knowledgeable. Sizes vary with each item so try everything on. If they don't have your size in store they will order it for you and shipping is free.
Because these shirts are made overseas don't expect to get them in any reasonable time frame. I ordered my Christmas shirt over a month before Christmas and it didn't show up for Christmas or anything that I was anticipating wearing it before. Customer service gives the same answer every time.
I was a big fan of the Hardaddy company and have ordered 15 shirts over the past couple of years. I recently placed an order for 5
Shirts and paid $28.99 for the expedited shipping bringing my order total to $139.62. The service says 3 to 7 business days but that means they will ship them from another country in 3 to 7 days and they have no idea how long it will be before you receive your shirts. I asked for a $28.99 refund and was denied. I am done ordering from Hardaddy!
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused by order shipping.
We truely understand your concerns and will do our best to solve the problem. We can assure you that we are a legitimate company and our business is completely legal and compliant.
Sorry for the delay issue.Your order is shipped by Express shipping as you paid. We need some time to prepare the items before shipping. Due to the peak season, it will take more time to prepare the items. We'll keep rushing it and ship it out as soon as we can.
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@hardaddy.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Tracy
HARDADDY
My husband loves these shirts. I would like to see
"Silver Fox" or "cowboy" shirts.
DO NOT BUY FROM HARDADDY! They never delivered the two shirts i ordered. Customer service wanted a credit card to research the order. Went round and round trying to get customer service. Wish i had researched it before buying. Check out Malwaretips for more info.
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused by your recent order.
Just to clarify that our customer service team will never ask for your credit card information to research an order. Your security is our priority.
Unfortunately, we are unable to find your order.Without the correct order details, it’s challenging for us to solve the problem for you. If you could provide any additional information, such as your order number or email address used for the purchase, we would be happy to assist you further.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@hardaddy.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Tracy
HARDADDY
I ordered 11 shirts for a class reunion from this site. The reunion was cancelled due to a family emergency. I did not even want to return the shirts... just exchange them for different styles.
WHO NEEDS 11 OF THE SAME SHIRT?!?!?!
They simply said, "no". It is outside of our 30 day return policy.
The shirts are very poor quality. I will probably go thru all eleven of them within a year, because they are junky.
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused by return.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Items can be returned within 30 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear).
For the return policy, you can check it here: https://hardaddy.com/information/returns-exchanges
Since your first order was delivered in 26th March, the return window expired after 26th April.
As for the 2nd order's return request, we sent reply in 8th June asking for photos since you complained about issues. Please send us photos to check so that we can help you on the orders.
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@hardaddy.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
HARDADDY
Quality shirts at a reasonable price. I have like 5 or 6 of these shirts already. I love them all.
I have not received my order in almost 4-weeks! If I ever do get my shirts I will NEVER order from them again. I am now very concern that the quality is not going to be very good.
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused by your recent order.
Each customer is important to us, and we truly hope to resolve this issue in a way that is satisfactory for you.We will try our best to improve our service and provide you the better shopping experience.
We strive to provide our customers with high-quality clothing and ensure that their orders are delivered as quickly as possible.
I’m very sorry to hear that you haven’t received your order yet and understand your frustration. To assist you better, could you please provide your order number or email? This will help us track your order and address your concerns more effectively.
We appreciate your patience, and I assure you that we are committed to resolving this issue for you.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@hardaddy.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Tracy
HARDADDY
Per site- one day to process then 7-14 days of shipping. Ordered holiday themed shirts, so needed them on specific dates. On day four still in process status. Contacted customer service via chat, was advised items will be in warehouse within 9 days (an estimate) with same ship time frames. Offered discounts which do me no good for a need on two holidays. Items look great online, very disappointed in execution and communication. Won't be back.
Dear customer
We apologize for the delay in processing and shipping your order. We understand that timely delivery is important, especially for holiday-themed items.
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment. There is different processing time for different item. You can check the processing time from product page.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Due to the peak shopping season and high demand, your order has been slightly delayed before shipping. The order has been cancelled as your request, we will refund as soon as possible. We sincerely apologize for any inconvenience caused.
Thank you for taking the time to share your feedback with us. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding.
If you need additional assistance, please feel free to contact us by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Ashley
HARDADDY
This is an excellent web page. It's time to tinker with the search function. The reductions are great, however I wish there was a faster shipping option.
Please include a list of materials utilised. I was considering purchasing another item because it seemed to be a classic, comfortable pullover with good fabric quality.
I never write reviews. Ever.
This is "company" and I use that term loosely is the $#*!ed step child of an orgy between Mr. Garbage, Miss SCam and Rev. Crooked. Please don't waste your money like I did.
Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hardaddy.com or by 24/7 chat online.
Stay safe and have a good day!
I had to return a shirt and only received 1/4 of my purchase price. They charge you high return shipping cost for returning an item. I received an email after I returned it and it states I will get back the full purchase price. It never stated I would be charged for the return shipping fee. I contacted customer service and they were rude and told me I was wrong and I wasn't getting anymore money out of them. Sad because we like the shirts but refuse to do business with a company that rips you off.
Dear customer
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
Your opinion is important to us and we really appreciate it. We will strive to improve the quality of our services.
About returns, we have checked and confirmed we did indicate in our July 26th email that a $7.99 return shipping fee will be deducted from your refund. We just sent the email to you again today, please check soon.
Well received your feedback regarding the return policy. We are sorry that this makes you down and will strive to improve the quality of our services and for better policy. What we have been trying to do is to make you have a good experience of shopping.
If you need additional assistance, please feel free to contact us by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Ashley
HARDADDY
Placed an order 3 weeks ago which only 5-6 items were received. The last item showed as processing and when I chatted with CS was informed item out of stock. Not sure I would have been informed had I not checked! This is why a company should not charge before an order is placed! Beware of this shady practice!
Dear customer
We apologize for any frustration or inconvenience you experienced with your recent order. We understand that receiving incomplete orders or delayed shipments can be disappointing, and we would like to address your concerns.
Regarding the item that was out of stock and only showed as processing on your order, we apologize for any confusion this may have caused. The out-of-stock item from your order was canceled and refunded per your request. Please note that if a product is out of stock for more than 30 days, our system will automatically cancel the item and issue a refund.
In regard to our payment practices, we want to assure you that we only charge our customers when their orders are shipped. However, there may be some delays in processing and shipping due to high demand or unexpected issues, and we apologize for any inconvenience this may cause.
We appreciate your business and value your feedback. If you need additional assistance, please feel free to contact us by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Echo
HARDADDY
I ordered from this place they charged extra to express the items which were suppose to be delivered within 3 to 7 days got only 2 of the items ten days later the third item was never sent and the money was never refunded. Numerous attempts have been made to contact the company with no response, still trying to return the items no response from the company. Will never do business with them again!
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the delivery and returns process.
Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment. For more details, you can check the shipping policy here: https://hardaddy.com/information/shipping-delivery.
The order has been authorized by you and the shipping method has been confirmed by you. You selected express delivery on this order. After investigation, the order was placed on December 10,2023, and 2 items arrived on December 18,2023. These 2 items arrived within our normal express shipping time. Since you filed a dispute for this order, the 3rd item has been cancelled. We really want to refund you, but because you filed a dispute, the refund could not be successfully issued before. We hope you can close the dispute so that we can refund you.
Regarding your return, we have verified and confirmed that we sent you a return label on December 21,2023, but have not yet received your reply. You can try to find the email in your spam box. We've sent you another email today. If you still haven't received it, please contact us directly via live chat so we can help you solve the problem as soon as possible.
In addition, we have not received any other emails from you. We only received your return request on December 20,2023 and have responded to you.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Ashley
HARDADDY
Men's shoes, women's shoes, children's shoes, and many other categories are available. You can even find shoes that match your wedding gown or party gown! If you want to shop online for your favourite shoes but don't know where to begin or how to search for them, this is the place to go because it has everything you need to ensure that you get exactly what you want from the comfort of your own home or office.
Overview
Hardaddy has a rating of 3.3 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardaddy most frequently mention customer service, high quality and affordable prices. Hardaddy ranks 204th among Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused by your recent order.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.We are committed to enhancing our service and delivering an improved shopping experience for you
Some items are super hot sale item and we need a little long time to process in bulk.
Once the items are dispatched, the estimated delivery time is 7-15 working days. Since it is international shipping, it may take a longer time to your place. Hope you can wait patiently.
Once your order is shipped, our system will automatically send you an email notification with a valid tracking number.
We will consider increasing the inventory of products and improving the efficiency of our logistics colleagues so that the products can be shipped as soon as possible.
We are unable to locate the order by the name provided. To assist you further, could you please provide your order number or the email address associated with the purchase? This will help us look into your case and address your concerns more effectively. We appreciate your cooperation and look forward to resolving this for you.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@hardaddy.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Timmy
HARDADDY