Happie Family Store has a rating of 2.63 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Happie Family Store most frequently mention tracking number, credit card, and full refund problems. Happie Family Store ranks 130th among Gifts Other sites.
No critical highlights yet
I don't know why they've gotten so many bad reviews on here. They wouldn't even charge my card until I answered their call to confirm the address (they called like 15 times until I realized it was them lol). I had then to confirm again once they were ready to ship. Product came exactly as delivered, sooner than the 2-3 weeks they said it would. The product shipped from Dubai, but was manufactured in India. Works just as well though.
Please be advised that Happie Family Store is run by a bunch of criminals who scam you out of your money and then never send you your products or medications. About a year ago, I placed a rather large order, paid for it, and then was sent a fake tracking number with Emirates Post. The Store never sent my package, and worse of all, their Russian and African customer service representatives did not respond to any of my many emails and would hang up on me when I called them to address the issue. The Store stole approximately USD$300 from me. Save your money and steer clear of these criminals!
E una truffa non è mai arrivato il pacco. Ti dicono che è a Roma. Non è vero. Mi hanno rubato dei soldi..
Shipped products that don't work. You take the pill and nothing happens. Scam. Do not waste your money. You will feel robbed!
Tip for consumers:
Scam
Products used:
Cialis levitra avanafil all fake and don’t work.
Very appreciative of the professional handling of this business,in both the website which was easy to order from,and the check out of the product which was accurate and also gave me bonus samples for ordering,also appreciate your customer servicel which kept me informed every few days where my order was,and when it would arrive.and after a few days,my package was delivered in perfect condition.I look forward to reordering when needed.
Tip for consumers:
I have covered all this in my 5 star review.
Products used:
Supplements
The product never arrived, they are scammers, they drag their feet but they charge you and they don't send you anything
Tip for consumers:
Be carefull they aré scammers
Products used:
Pharma
I received in a little less than a month with NO taking instructions. So it was with the 3-4 week period. No picture available.
Spedizione bloccata per mancanza di documenti. Chiesti più volte e mai arrivati. Poi mi hanno scritto che avrebbero rispedito ma niente MAI RICEVUTO CIÒ CHE HO PAGATO
Tip for consumers:
Sono inaffidabili fate attenzione
Products used:
Mai ricevuto ciò che ho pagato
I don't know why they've gotten so many bad reviews on here. They wouldn't even charge my card until I answered their call to confirm the address (they called like 15 times until I realized it was them lol). I had then to confirm again once they were ready to ship. Product came exactly as delivered, sooner than the 2-3 weeks they said it would. The product shipped from Dubai, but was manufactured in India. Works just as well though.
Tip for consumers:
Remember that you need to answer their phone calls before the order will go through. You will need to talk to them twice before your order can be processed, once to confirm payment and again before they ship.
Products used:
Prednisone
Happy Fam sent me my order of ivermectin. They arrived in a blister pack (good). But when I opened it I found each pill was a mint. When I informed them, they said I was lying and refused to take it seriously. Their quality control is zero and will get someone hurt some day…Stay away
Tip for consumers:
Stay away
Products used:
None, items sent were fake medication.
Everything worked out. Allow extra time for processing as they didn't get around to charging and completing the order for about a few days. The actual package shipped. Anyway, After my horrible experience with a lot of websites, I did a search and I've found a great alternative. If you're curious, just google-search for 'TOPA2GET' to find it with promocode. I checked their prices and they were cheaper than any other online company.
I've ordered twice now from this company, no probs. BUT! Anyway, After my horrible experience with a lot of other websites, I did a search and I've found a great alternative. If you're curious, just google-search for 'TOPA2GET' to find it with promocode. I checked their prices and they were cheaper than any other online company.
Tip for consumers:
nothing to share
Products used:
some meds
Please be advised that Happie Family Store is run by a bunch of criminals who scam you out of your money and then never send you your products or medications. About a year ago, I placed a rather large order, paid for it, and then was sent a fake tracking number with Emirates Post. The Store never sent my package, and worse of all, their Russian and African customer service representatives did not respond to any of my many emails and would hang up on me when I called them to address the issue. The Store stole approximately USD$300 from me. Save your money and steer clear of these criminals!
Tip for consumers:
Do NOT order from Happie Family Store unless you want to be scammed out of your money and then ghosted.
Products used:
None because the Store scammed me out of my money and never sent me my products. Then the Store refused to communicate and ghosted me.
I have been dealing with the Happy Family for quite some time now. I have found them to be very professional in their work. I have ran into some issues at customs but the store has always settled the concern to my satisfaction. Those problems are out of their control. They are very quick to respond to any concerns. The products they sell are of great quality. Never a problem Overall a very good company to deal with. Well done.
Products used:
Health products
The store advertises brand name medications, but after completing the purchase I was told they only sell generics and the generics would be sent from Singapore. I paid with PayPal and the payment was fraudulent and resulted in scamming activity on my PayPal account. After completing the payment it showed up on Paypal as being paid to a company not named HappyFamilyStores and for a VPN service. What a scam! Do not use them. Scam alert!
Tip for consumers:
That this company is a scam!!!
Products used:
Cancelled the order because I would not trust a generic shipped from a Singapore and a company associated with fraud. To date they have not refunded me and refused to cancel the order, but have not shipped the product to me.
So I gave Happy Family Store 2 stars because they actually delivered the first order (building trust?) in about 3 weeks, before trying to scam me on the second order ("our systems couldn't process your credit card, here's a link to pay by Paypal"... which led, after redirecting several times, to a gibberish web address and a blank page as my browser is locked down against malicious activity).
Here are a few hints, based on my experience:
1) Plan to only order once, so adjust your order size accordingly
2) If they tell you they can't process your card (they actually phone it in from Cyprus!) and try to redirect you, abandon ship. When I abandoned the order, they sent me about 4 texts and 2 emails in the next 2 hours trying to get me to follow through... this is not normal vendor behavior
3) Although using EMS delivery costs $30 and doesn't arrive any faster than a non-tracked order despite their claims, it is insurance against the shipment getting "lost", ie. They never bother to send it and keep your money
4) Expect that spam and scam activity on your phone and email will increase dramatically after your order. Maybe use a throw-away email account and a Google voice number
5) Consider using a Mexican pharmacy next time if you're in the US. I will try this next time, because although you can't get the same quantities and the price is slightly higher, it still doesn't require a prescription
Good luck!
Products used:
Medications
Even coming from half way across the world to here in California, the customer service came through with flying colors. Prompt delivery even at such distance. Accurate as I received exactly what I ordered. Very satisfied to finally find the availability from Happie Family Store, especially since I couldn't find this "politicized" medication here in the States. I am now a happy customer of Happie Family Store! Do recommend.
I have placed orders several times with HFS over the past few years and have experienced outstanding service and quality every time. A polite customer service representative always calls before accepting the order and funds to ensure that all customer details are correct. Products are shipped promptly and always arrive on time or earlier than expected. Cannot beat these guys for service, quality and price. You'd be a fool to buy anywhere else!
Tip for consumers:
Don't be sceptical! When a customer service representative calls to ensure that all details are correct before accepting payment and processing the order. Make sure to take the call.
Products used:
Medication
The Happy Family Store are just plain thieves... they steal your money
Placed an order with them on 9 th April 2020... still waiting and whenever you phone you speak to a Jennifer who is as helpful as nothing.
It is outrageous that this alleged store can and is still stealing innocent people's monies...
It should be STOPPED
They billed my credit card for over $100 and never delivered anything. I called and emailed several times. They said they would issue a refund, then they said they would ship it again. I never received a refund or any product. This was 6 months ago. They have a fake tracking number for you to follow that never gives any information. I would give them 0 stars, because that is what they deserve.
BUYER BEWARE: They are happy, because they take your payment, without shipping you the product. My internet order from Happiefamily.com via their HappyandCozy site has not been delivered to me 45 days later. Nor have they responded to my requests for information/refund, etc.via their *******@happiefamily site (06/22/2020). I am sorry that I was unable to give them no stars with this rating system. One star is the lowest rating available.
Despite of all the situation they managed to reach me with the goods. Exactly what I've asked for and not that bad timing.
I remember ordering 3 tubes of tretinoin from these f5ckers. They have a very similar site that says it's from Canada. Of course I didn't get anything. Emailed them. Heard nothing. The good reviews you see on here are fake. This is a scam. Please don't waste your money
Did not receive what i ordered, i asked and paid for tablets but received jellys which do not work for me, no warning, no explanation?
Products used:
Did not get the products i ordered was given unsuitable replacements
I am entirely happy with everything about this product, but I had terrible trouble receiving it! Ordered in May - received in September. However their Customer Services were helpful (sent a second batch, I think!) and eventually all is well.
Ordered drugs. Paid for them. Got emails saying the order was created. Did NOT get a tracking number. Called a few weeks later and asked bout the sale. They said they would look in to it. They sent an email saying..."We bring our deepest sorry but we do not have the medication that you have place the order with. We can send you different one for the same total amount. Do you agree for that?" Of course I said no.
Talk about rip offs.
AND THEY ARE STILL ADVERTISING THEM.
My first order with them, promptly shipped and confirmed with a tracking number, unfortunately got seized by customs. When told so, their customer service reacted in the right way to replace my lost order, which I received well. Their client approach was friendly and service-minded. I would recommend them any time.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.