I purchased a Cold Steel Trail Boss axe. The company provided timely communication via email when the item shipped. Item arrived as scheduled exactly as advertised. The item was a non-standard shipping length but was packaged to avoid damage during shipping. A pleasure doing business with you. I'll definately shop here again!
I messes up my order. They fixed it. Fast E-Mail response and great communication. They are a little slow in mailing but no problem getting your stuff. Seems to be a Great company. I will order again and don't expect any problems at all. Fantastic engraving on knifes I have ordered. They look great. I can; t brag enough on there commutation plus they have a phone that actually works, and someone actually picks up.
I think this company is awesome, they were very polite, and the most important thing is that I got the Antique Silver Ninja sword for roughly $10.00 less than the other site I was about to buy it from. I cancelled my order with the other guys to buy it here. I shopped around a lot and this company had it at the best price.
I love my Slip N Snip scissors that I purchased through this site. Hand-tools.com has a very easy site to navigate with many kinds of knives and scissors to choose from. I found this not only the most friendly site in which to purchase the Slip N Snip scissors but the cheapest, too. An honest dealer. Thanks for such a pleasant purchase.
I thought they had forgotten to engrave my axe, until I looked REALLY hard and found something under the rust. Yes, the axe had rust on it.
I still have the rag with red on it from cleaning. I found what seems to be my name on it. I can barely make it out and still not clear
With a magnifying lens. Nothing like what they have on video on their homepage. Communication was great until I noted the problem. I've sent 3 mails over the past 6 days about my situation but no answer. I know its too late but I read the fine print on the home page. "Not responsible for engraving" What can I say... At least I got the axe? The engraving was so small that I could possibly pretend its not there? Wish I could at least get my engraving money back...
Find useful Report
I found this Underwater Kinetics Super Q LED rechargeable dive light at Hand-Tools.com, very nice deal! The initial web order somehow didn't go through, but their customer service was easy to reach and solved the issue! Shipping was quite fast, the item exactly as described! Thinking about getting a second one as backup.
They had the obscure item I was looking for at a fair price. What made me order from them over others was not only the price, but their reputation as a good business. They also claim to destroy all personal credit card info after they process it, so that is good too!
The executive ice scraper is rad- reasonably priced, completely legal, and easier on the hands than brass knuckles. It looks great on my key chain too.
They're a little slow for some orders, but they warn you about that ahead of time (It took a week to process my order before it was shipped). Other than that, though, they're a great company! I would definitely recommend them.
I ordered a Purple Zippo lighter with a silhouette of Elvis and i am very excited to receive it. The price from this company was the best available online, and i am extremely impressed with their laser engraving technology they use. There is a youtube video on the site which demonstrates their laser etching system and its pretty cool. I recommend you check this site out.
I ordered a knife that had its first production run in 1995 and I still got it from Hand-Tools.com. The communication was great. I recommend this seller also to all buyers from abroad because of the quick and reliable shipping. For me it was a perfect purchase.
I have dealt with Hand-Tools.com in the past and have nothing but praise for this company. They had the knife I was looking for at a decent price and also offered engraving on the blade and embroidery on the sheath... something the other websites didn't offer.
I was shopping for a very specific Zero Tolerance knife, and Hand-Tools.com was the only site who had the knife in stock at a good price. I ordered during the holidays between Christmas and New Years and it arrived post haste.
Wonderful website, they had a knife I have been looking for everywhere.
Price was better than the dealer's website advertised.
Fast service, and the engraving is awesome.
I am going to love this knife for years to come.
Easy checkout, and fast service!
Very good experience. Customer service answered all my questions. Good shipping and very good prices. Prices are cheaper than amazon and ebay. Would use again and highly recommend.
Item took too long to ship, sent e-mail querry but never received a reply, I paid for UPS ground but item was shipped Postal Service (Mail). Overall, service is poor.
Bought a Gerber knife from Hand-Tools.com - prompt e-mail response and shipping confirmation. Knife arrived just as expected. Great and easy transaction.
Was searching the web for a specific hand tool/knife and found Hand-Tools.com website. Not only did they have the best price for what I was looking for but also the the service was superior!
They had the exact knife my son wanted for his birthday when other sites didn't. Wonderful prices too!