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Hampton Lovett UK Reviews Summary
Hampton & Lovett's reputation is notably polarized, with a significant number of customers expressing dissatisfaction regarding service delays, lack of communication, and aggressive marketing tactics. Many reviews highlight feelings of being misled about potential savings and the inadequacy of support received after payments were made. Conversely, a smaller segment of customers reported positive experiences, praising the professionalism and effectiveness of the service in securing substantial savings. This divergence suggests a need for the company to enhance its customer service practices and transparency to rebuild trust and improve overall customer satisfaction.
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I was contacted by Hampton Lovett earlier this year advising me they believed my business rates were to high, i was skeptical at first as ive heard negative press about certain rating agencys, however i need not have worried, i was kept informed often about where my appeal was and what was happening, and in the space of a short time i was delighted to receive notification from the valuation office that my business rates were being reduced significantly, i cannot thank them enough for there help and id advise anyone to contact them to see what they can do for you.
From the business
Hampton Lovett offers the benefit of considerable experience and the highest level of customer service in ensuring the rateable value of commercial premises are correct and fair, as well as securing any reductions, allowances or reliefs that our clients may be entitled to.
Hampton Lovett's large and diverse client base are highly complementary about the services they receive, and the Company follows the RICS / IRRV / RSA Rating Consultancy code of practice, to ensure that any customer complaints are handled in a fair and transparent manner.
As a leading provider of independent advisory services to commercial property occupiers. Our business reflects decades of experience, a range of expertise, and technology-enabled capabilities. Our solutions empower clients to maximise profitability on their commercial property tenancies / investments.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members