Very pleased with the quick turnaround to resolve an issue I encountered with a virus. Not only was the repair faster than the other services, the cost of repair was extremely kind to my office budget. Not sure how they can out perform the other services at a lower cost but I am the last person to complain.
I've used Halfpricegeeks for a few years now and I've always been satisfied with their expetise and prompt service. Oliver is the man when it comes to your computer needs. I am a very satisfied customer.
Oliver was EXCELLENT. He was a pleasure to have in our home. AND, he totally fixed our computer and printer. He was extremely patient and thorough. He took his time to make certain his work was accurate and made certain all our computer and printer problems were resolved to our satisfaction. I would absolutely recommend him. I intend to follow-up with his recommendation to have our computer checked on a yearly basis.
Oliver was spot on. Addressed all issues and had us up and running. And then the next day, the problem returned and Oliver
Returned my call and fixed the issue.
My Service Tech, Oliver, was a genius. And efficient. Thanks to him I am a
Halfpricegeeks... geek.
I said all that needs to be said I am not a novelist, and I am only doing the time wasting exercise of ******* characters because Oliver deserves the recognition.
The over phone on line software upgrade with Oliver went swimmingly. My phone kept disconnecting but he kept at it until the job was done. Today is my on-site help with a new printer. We'll see how that goes. Thanks.
I was quoted one rate, but charged a much higher rate. I emailed the company to discuss, but as they had already charged my card they did not seem to care. I have had no response from them at all. The work was good and the service up to that point good. However, when you quote a charge for 1 hr of work you should not up that by an additional $60 for no reason (work only took 1 hr).
The person who came out couldn't figure out how to do some of what needed to be done. So, he sat there and researched on his cell phone how to do some of the tasks. While the rate was lower, I ended up paying as much or more for his research than I would have with someone more experienced. And one of my issues still isn't solved, just got an unwieldy work-around.
For the first time after all the years I have been using them, I am somewhat dissatisfied with the outcome of my service. While the initial problem was somewhat corrected, it created another problem. I told the representative who did the follow-up call about this and I never heard from them again. I expected to be contacted to correct the new problem. Never happened
Upon researching your issue, I see that you were to call our dispatcher back when things slowed down for you. I show the call logs and email correspondence of our dispatcher reaching out to you along with the notes of your response. Our dispatcher was waiting on your call back after being told you didn't have the time to deal with your issue. I also see notes stating that your issues are resolved and that a tech worked with you at no additional cost for a second new issue.
While the technician was capable, I was quoted one price for saving data from my hard drive yet charged double when the tech finished. I will not use the company again.
Upon reviewing the techician's notes I see that he performed data recovery and was able to extract data from your computer to an external hard drive. The rates quotes are consistent with the work that was performed and the time that the tech was onsite. I'm glad the tech was able to save all of your data for you.
Could not give appointment for 2 days than called and could not make it. Received 2 phone calls that the tech could not make it and wanted to schedule another appointment, you spent more time claiming I ama robot when you should spent on appointments
I will be a customer of halflpricegeeks from now on. The only problerm is that Oliver deleted Renweb which is site for teachers to put in grades and do other things. Also the computer seems slower rather than faster. However I am more than satisfied with the work of the technician.
Oliver worked with me and he was extremely nice and PATIENT. I feel he really cleaned up my PC - thank you. A couple days later I had to do a follow-up with Chris and he was able to assist with a scam that I was dealing with. All in all, a great experience and I feel reasonably priced service.
Technician took the time to thoroughly vet our computer issues. When he left our computers were fully functioning and we had better security in place.
Tech was an hour late, although he did call to let me know. Also, the price was the same as regular Geek Squad at Best Buy, in fact, a little more. Nothing half price about it.
Great job and quick service. Very professional. I would recommend to anyone. I wil probably use them again soon.
Very pleased with the professionalism of the staff and value that I received on my computer upgrade.
Professional, personable, responsive, trustworthy, reliable, competent. I remain a loyal customer because Oliver Broadus is all of the above and more. I appreciate him so much.
Both Terrell and Oliver were very professional in there dealings with me
They did the things they said they would do.
My computer is working great and Im happy
Overview
Half Price Geeks has a rating of 3.8 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Half Price Geeks most frequently mention and great job. Half Price Geeks ranks 9th among Computer Repair sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Alice we utilize the latest technology, our system is electronic our techs use their phones to update their notes and invoices. From researching the techs detailed notes you had multiple issues that were resolved. You were wanting to do things on the printer that the HP settings don't allow. Should you have issues with the capabilities of your printer please contact HP and voice your concerns with the functionality of their product. The tech dispatched to you is a Microsoft Certified Systems Engineer with over 20 plus years of experience.