HalfOffDepot

Terrible! Had ordered 2 different items for Christmas gifts, both ordered in what should have been plenty of time... in November. Now it's January 6, and still have not received either item and never heard that items were delayed, etc. Have been in contact with company, told them at this point just to refund my money, and suddenly one of the items is in transit. No longer want it at this point, but too bad. Will never order anything to be intended as a gift, can't depend on this company.

Horrible! They out source products from china that are nothing like the description! I ordered a jacket that specifically said "fur lined, cotton" it is not fur lied or cotton. It is a cheap, light weight POS! Even said it was thickened for added warmth which could not be further from the truth! I asked for a refund and they said to mil it back and once received they will refund me however, they will not provide shipping label. No way am I paying them more money to take back a product I am sure will never be refunded.

I ordered a teeth whitening voucher, however when I called the company, De' Javu Salon, to schedule, they didn't know anything about it. The owner said they don't have a contract with HalfOffDepot/ncrowd! No phone number to contact ncrowd so I filed a trouble ticket on their site. I received a confirmation stating they would reach out to the merchant and contact me in 2-3 business days. I haven't heard back from them and have sent 2 update request since that time with no response. I'm out $34.00

I purchased items on 12-2-13 for Christmas and have yet to receive them or a credit for the purchase. When I emailed the site, halfoffdepot.com I received an email stating my email was shredded and to reply to halfoffdepot.com/support which does not get received. This is a scam company and I will file a report on my credit card to reverse the charges. I hope they are shut down and fined for stealing and their fraudulent activity.

I have attempted to redeem my 2 nights hotel voucher with Half Off Depot. I have the instructions on the voucher and it did not work. I looked online and it stated the best way to contact Half Off Depot is to email them. That's what I did. Several days go by and I received no response. I emailed them again and finally received a response advising me that I should contact this company via email to resolve the issue. I then instantly emailed this company to only receive an email from them that they do not handle this voucher :( I have left 3 vm messages with Half Off Depot and have not received a call back. I order all the time from Groupon, Living Social, Travel Zoo, Spree Bird and never encounter anything like this before. How do you suggest I get my money back? I'm just very frustrated. Never ordering from them again.

Happy with the shower radio I got but found it cheaper at nomorerack.com. Was not happy with some bracelets I bought. Spent $12 on it, then went to the mall and a kiosk had them for $1! And the quality was no good.

I have ordered many vouchers over the years from HOD with no problems until the last one. What a HORRIBLE experience. The company will not return calls or emails. I have now read the reviews and all say what a waste of monies and a scam! How can HOD let a company like this sell vouchers on their site? The only response i get from Halfoffdepot is "We apologize for the inconvenience and not refund", contact *******@superdeals.today. They are the reason I am so unhappy. BOGO... Yea right! Thanks for nothing HOD. I told them to take me off the mailing list and can't even get that done. UGH

I'm not sure it's Half Off Depot, or the company InCrowd that is doing the stealing. They are thieves and change their terms on a whim. I'm out over $200 because the merchant will not take even the purchased value of the coupon! He says they were not paid by "InCrowd" - the merchant also said that Half Off Depot (or InCrowd) kept running his offer way past the agreement, then never paying him the money people paid to purchase the vouchers.

Literally the worst experiences (multiple), mostly as a result of them selling deals for awful, unprofessional, illegitimate companies and then providing extremely delayed customer service when complaints were made and refunds were requested. I have finally learned my lesson and will never ever give this company any of my money again, no matter how many 75% off coupon codes they email me about - which reminds me, I need to go unsubscribe! Here's my advice: stick with Groupon and Livingsocial - they offer deals for quality companies and have great customer service.

I have purchased quite a few great deals on Half Off Depot without any probs. So, everything was great til I actually encountered an issue while trying to purchase on their site. When that happened, I contacted them via their web customer service initiating a claim. Their site states they will reply within 24 hours. I've been waiting 6 days. During this time, I attached 2 more comments to my original claim basically saying I have heard back from them. I also found their phone # online & called them. Totally automated, but I left a phone message 6 days ago & still haven't heard anything. Their customer service stinks!

Wow! Half Off Depot is unbelievable! This was my first time using this site and I went to purchase a paintball package for $70 and it charged me 3 times! That's $210! How in the heck did it charge me 3 times for only purchasing one package? They have no customer service contact number which is ridiculous! That should have been the first red flag since any good reputable web site would have a contact number for customer support. I think this site is a scam. As you can see there are many awful reviews and I'm sure many of them did not get their issues resolved. I'm out $140! They better be refunding my money asap or I will have to take further action!

Normally I do not write bad reviews but I feel like it's important to warn people to stay away from this company. I have been trying to get a refund for over 30 days with no success. No one ever answer their customer service telephone line and when I submitted a complaint via their email support address I got an email response that they will look into it. Three weeks later and several emails from me I still have not heard from them.