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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Canada
1 review
0 helpful votes
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I bought the wrong size and Halara was very kind and responsive so I was able to get clothes in the right size and I love them!

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Easy shopping experience and my item's arrived quickly.

Date of experience: March 3, 2022
Missouri
1 review
0 helpful votes
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Purchasing was fine…………………………………………………………………:….:..

Date of experience: March 3, 2022
Oregon
2 reviews
0 helpful votes
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Things seem to not be as advertised and the quality is also not as good as advertised

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

New Jersey
1 review
0 helpful votes
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March 3, 2022

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Date of experience: March 3, 2022
Kentucky
1 review
0 helpful votes
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Decently priced
March 3, 2022

Decently priced. Quickly shipped. Great quality clothes

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Great experience
March 3, 2022

Great experience. The shipping did not take long at all

Date of experience: March 3, 2022
North Carolina
1 review
0 helpful votes
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Good experience overall
March 3, 2022

Good experience overall. Website and ordering process are user-friendly and easy.

Date of experience: March 3, 2022
Michigan
1 review
0 helpful votes
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Great quality and arrived on time will for sure be purchasing from here again

Date of experience: March 3, 2022
Switzerland
1 review
0 helpful votes
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The website offers good and helpful information and reviews. Products are always as depicted on the pictures.
Very comfortable and unproblematic process

Date of experience: March 3, 2022
Maine
1 review
0 helpful votes
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Very easy to navigate site right from instagram wide variety of options

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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It was a good experience and I wish the leggings were longer

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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Very happy with the product
March 3, 2022

Very happy with the product. The leggings fit great and pet hair brushes right off

Date of experience: March 3, 2022
Michigan
1 review
0 helpful votes
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Arrived on time, looks great and fits great! Durable and easy to move in

Date of experience: March 3, 2022
Ohio
1 review
0 helpful votes
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Wonderful i want more
March 3, 2022

Wonderful i want more. At least 50 characters. Only 4 more.

Date of experience: March 3, 2022
Minnesota
1 review
0 helpful votes
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Shopping experience was average
March 3, 2022

Shopping experience was average. Issues with the app not easy to sign in.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Good quality, they look really good. No camel toe which is hard to find in leggings

Date of experience: March 3, 2022
Virginia
1 review
0 helpful votes
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Easy process just the waiting time is a little longer than other companies.

Date of experience: March 3, 2022
Georgia
1 review
0 helpful votes
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Good experience would use again
March 3, 2022

Good experience would use again. Shipping was fast.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Very satisfied it was a smooth order and delivery transaction from start to finish.

Date of experience: March 3, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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