Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Order took longer than expected but good purchase.
Easy experience. Quick shipping. Easy ordering. Confirmations on order and shipping were communicated well.
Shipping took a long time but I guess it is coming from China so it would be expected. The product is pretty cute, not the best but pretty good for the price. They are definitely cute and comfy! Better for low-intensity workouts as they do show sweat.
Ordering and delivery was as expected but the product was less than expected.
Great! The clothes came in different bags and they fit great in size Medium. I am originally a Medium in all of my clothes
Even though I didn't like my leggings, shopping was easy, and fast shipping
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Clothes are great quality and the designs are absolutely stunning. Only downfall is the shipping does take a bit long.
Love my pants! No dog hair! Quick shipping! Waiting for my second order now!
Great products and timely receipt of order. Thank you!
Overall experience was great and I'm satisfied with everything I got.
Easy ordering process. Faster than expected delivery. Fabric slightly thinner than expected.
Quite good. I love that there are always new things added and ongoing sales.
Love the quality of clothing too.
Ordering online was quick and easy. Shipping didn't take too long considering it's coming from China.
Easy to order, lots of options and most of all the inclusive sizes offered!
Love them was easy to order and fast shipping! Thanks!
Nothing fit me but customer service was quick and painless, got my money back, all good
A better return policy is needed. The order I made was all too small but it cost to much to send back therefore I have an order that cannot be used.
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The clothes don't always match the photos or my expectations of the clothing but they're comfortable and not too expensive
It was good over all just that is had problems with the delivery but thats not you fault
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!