Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I recommend being as sure as you possibly can that you'll like the product. Their return policy is not simple
HALARA has the greatest selection and quality. You will not be disappointed in the product you receive. I will be ordering more!
I saw ads on instagram about these dresses and decided I needed one for my next trip. It was super easy to click on the ad and shop on the site.
Customer service replied in a timely manner and with satisfying results, the website is easy to navigate.
Easy as pie. Easy to browse and search for what I need. Ty
Great item! The fit is great! It was my first purchase. The quality and color is perfect for workout or casual wear.
Pants are comfortable and fit well. I plan on buying a few more pairs.
Absolutely in love. Shopping experience was so easy. Shipping was on time. Will order again
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Shipping took longer than I anticipated but overall the quality seems great. Not everything fits but their return policy seems pretty simple too.
Took almost 3 weeks to arrive, need more stateside products available for faster shipment.
I think the products are good overall, but the colors are pretty different from what we see online.
It was fast and amazing quality. I will be buying from here again!
Took forever to receive them, kinda disappointed with the product
Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you'll give us a chance to make things right.
Overall experience was great! Great company, will definitely purchase from them in the future.
Everything went smooth. Overall pleased with ordering experience
Amazing clothes at great prices.
I adore my dress!
Shipping was fast and efficient.
Terrible. My leggings were too small and so tight. They could fit my baby sister.
Hi Kasi, sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you'll give us a chance to make things right.
They are soft and comfortable. They are great for every day use.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Candace, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!