Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I emailed customer support to request a refund due to the pants being way too small. Still no response
Experience was good, site was easy to navigate, I just ordered the wrong size.
Long shipping time frames, but good products. Will order again.
Took too long to receive order, no time to reorder the correct product
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Shipping came as expected within 15 days to US, no issues with customs. One item was pre-ordered and was shipped earlier than expected date. Customer service checked once it landed in country to make sure package had arrived.
Id definitely buy another in a different color, my black one is a total win.
Good experience. Just wish all their clothing was size inclusive! They have so many cute things but a lot of what I loved wasn't available in plus size
Great thank you very much, it was appreciated very much
Great customer service but order 2 sizes bigger in the leggings
Good shipping time. Would buy again in the future.
Material is very soft and comfortable, delivered in the expected time
There is a lot of choice, so sometimes you get a little bit confuse between the different models.
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Experience with Halara was easy and stress free. I would definitely do business with them again.
The order process was fine. I HATE your return policy. Sheesh! Get with it! Most stores allow returns within 30 or even 90 days for FULL REIMBURSEMENT not your crappy policy. It made me hesitant to order, knowing that you don't really take returns. It made me NERVOUS that you were a scam.
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Overall satisfied. My order came sooner then I thought it was going too, the clothing fit very nice and I love the feeling and the comfort level.
Fast shipping with no issues. Website easy to use!
Easy to order, easy to use website, highly recommend these products
I would say spend a little more for better quality leggings. I definitely will not buy them again. They fit small, you wash them and they shrink. The fabric attracts every dirt, dust, hair particle you can imagine.
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The dress would be great if it fit correctly but it just wouldn't stay down. It kept rolling up and just wouldn't fit right. I probably just ordered the wrong size.
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Ordering was easy, shipping is what I expected. Great workout clothes for a great price!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!