Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great, got my package on time, awesome quality. Love it!
I had an easy time navigating through the website and different departments. Looking forward to getting my new items!
Great product and packaging. Love the shorts and joggers!
Good but shipping took forever, it took like 3 weeks for order to come in
Took a little longer to get here than usual. I imagine from all the recent orders
Dress is cute, but never got the free headband that was supposed to come with it
Hi Candice, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Dress is everything they described and showed it would be.
Quick, and easy. Great experience. Will definitely shop more and more here at halara. Awesome colors and superb material. Thank you
Love the dress, fits great and great built in bra support, that's hard to come by
It took a little long to get the shipment but we love the products and the quality is great.
App easy to shop. Fast delivery. Happy with purchases.
Easy order process, arrived quickly, great products
Easy to order and came pretty fast. I was pleasantly surprised at the quality of this super cute dress. Glad I ordered it.
So far so good…………………………………………………………………………………………./
Dissatisfied for the quality of the fabric and does not iron well.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Easy ordering process. Wish delivery was a little faster. I also wish that on the app it said how long the dresses are. That would have been very helpful. Other than that, loved the experience. Thank you. Will order more in the future.
I need to do a return. It has been processing for 2 days and no one will answer my emails. It's still pending so i can't return it yet
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Really wish the skirts were longer for those of us with bigger butts. They're super cute but even with the shorts underneath it's a bit much. Also the dress fits perfectly but I wish the bra are was bigger
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Love your products and excellent service, fast delivery, good quality
Downloaded the app and it was easy shopping experience and received my package in less then two weeks the standard shipping time. First time ordering from this company and I love everything I had received and will definitely be ordering more and influencing others to order from as well.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Angela, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!