Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Shipped relatively fast. Happy with all purchases.
Super fast and affordable. Easy to shop and checkout efficiently
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Took awhile to get here bra didn't fit well at all definitely not size inclusive on the bras pant are a nice fit and comfy
Easy to find what I wanted. Prices were a bit high but the outfits are super cute.
My experience was excellent. Definitely recommend this product.
Love both of the leggings I got. Super comfy, stretchy, and not see through. Took nearly a month to get them to me though. It wasn't like that for my previous purchase.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
The shipping was the only thing that took some time! But I received an email asking if I got my order and it came that afternoon!
My experience was great. My order took some time getting to me and only one thing didn't fit going to order again
The packaging arrived super quickly and the quality was just amending, every piece I got is so flattering I swear I'm in tears can't wait to buy more from them and I will do so really fast
Great experience so far, the dresses and everyday joggers are great, but the leggings not so much
My shipping has not been received at the moment it was supposed, but it was due to delivrery error, and the following and support of halara to resolve the problem was perfect, so I can say that despite the fact that I had to make some calls and some email to get my shipping, I can say that my overall experience with halara was very good.
Ordering and shopping was fine; i wish that reviews asked for body size/type so that people could figure out how clothes would fit them. Shipping and delivery was odd and hard to track but everything came in good condition and fit well
Hi Sarah, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Buying on the site is easy. The material used for the clothes is super comfortable. I recommend!
I haven't received my order, where is it? Or even been updated? So where is my order?
Hi Patricia, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Product runs small-need to exchange. I like the dress overall-fabric, quality, style…but measurements were off and I ordered a small instead of my usual medium
Hi Amy, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Great experience! Wish the website was a little easier to navigate
It was great. I would say to pay the extra $5 for expedited shipping. It took a while but if you don't need it in a hurry then it's no big deal!
It was great! No issues and contact were fast! Shopping at halara is always so easy and not frustrating at all!
Easy to order and track shipments. Appreciated the wide range of colour options.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!