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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Shipping was a little sketch since there were very few updates provided, but it came within 3 or so weeks which was fine. The skirt is of lesser quality than the dress for sure, but both are very cute.
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Shipping takes a while, but it's so worth it! Can't wait to buy one in every style and color
Items are like in the pictures and very comfy. I was so pleased with them that I had to purchase more leggins :)
They do not stay up or ate flattering. I'm sure I'll just donate them
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The app is very helpful and the products I received are so soft and useful.
It was good took a little long to resive it. But finally got it the quality was good and I like the fabric
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It kinda feels like a new home. Not gonna wanna take it off after putting it on. Hahaha
Honestly thought it was a one piece, but either way, it fits me well.
The pants arrived in a timely manner. I got notifications of delivery. All good.
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I had a question about my order, a little nervous because I had never ordered from them. Someone got back to me real fast and set my mind at ease. Awesome customer service!
I not only recieved my order very quickly, but when I had difficulty with one of my products the Customer Service staff at Halara resolved my issues immediatly! Will definitely buy again.
I don't like the return process of sending pictures and then paying shipping and not told to keep it and just get a partial gift card. Not sure i will order again because if things don't fit the return is too much of a hassle for me
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Overall good experience, good quality products arrived in a reasonable time
Love the fabric and skirts have a good fit and wears very comfortable on the court
Love the stretch in the fabric which makes the skirt very comfortable when stretching bending and playing tennis
As long as you have patience for the order to come Halara is a great deal for it being such good quality!
Great prices! Decent products. Customer service is nice enough and easy to do a return with once you provide feedback and photo of mercy. Shipping takes a long time.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!