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HalaraReviews 3,388

2.7

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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34,519 reviews

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Texas
1 review
0 helpful votes
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Good quality!
May 13, 2022

Great price and good quality clothing. Size true to item.

Date of experience: May 13, 2022
Canada
2 reviews
0 helpful votes
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Easy ordering and delivery, I was very happy with the products. I've been ordering Halara products for a while and always satisfied!

Date of experience: May 13, 2022
Wisconsin
1 review
1 helpful vote
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I have a long torso, so anything I ordered is a bit short on me. If I order again, I must remember that.

Date of experience: May 13, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Florida
1 review
0 helpful votes
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Excelente
May 13, 2022

Muy buena la ropa me encanto tiene muy buena calidad

Date of experience: May 13, 2022
California
1 review
0 helpful votes
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Cute dress
June 12, 2022

This dress is very cute and comfy however the built in bra has very little support which is difficult for large chested women such as myself. I was able to pair it with a cute lacy bralette and was happy with the look, however I would recommend making stronger built in bras especially for the plus size line. Overall I was happy with my purchase.

Date of experience: May 13, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Good news is that the dress is great quality fabric, it's heavier than I thought it would be, but that's totally fine with the sweat wicking. Otherwise, it would be cool if the shorts underneath had an escape hatch like a onesie, so we don't have to pull the dress down similar to a romper every time we gotta pee.

Date of experience: May 12, 2022
Florida
1 review
0 helpful votes
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Content
May 12, 2022

I wish I hadn't had any problems with my order because I love the pet hair resistance but I'm happy with the customer service. Though it should be mentioned to keep the tags just in case a problem arises like I had

Date of experience: May 12, 2022
Canada
2 reviews
0 helpful votes
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Worth the wait
May 12, 2022

Took its time getting here but I was satisfied when it arrived.

Date of experience: May 12, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Great
May 12, 2022

I got my $#*!, it didn't take too long to come and it fits well. Thanks.

Date of experience: May 12, 2022
Maryland
1 review
0 helpful votes
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I am always worried about purchasing items I see on a Facebook or Instagram ad, and it probably took me a month before I decided to actually by anything, but I am glad I did. I bought two pairs of leggings and love them both. They are comfortable, fit great, and they shipped a lot quicker than I expected

Date of experience: May 12, 2022
Canada
1 review
0 helpful votes
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Good price, interesting options
May 12, 2022

I found the shopping experience good. The size charts worked for me

Date of experience: May 12, 2022
Canada
1 review
0 helpful votes
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Great experience
May 12, 2022

I found an item I wanted, ordered it, it was shipped quickly and i was very happy with what i received.

Date of experience: May 12, 2022
South Carolina
1 review
0 helpful votes
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Great
May 12, 2022

Site was easy to navigate, not hard on the wallet and great prices

Date of experience: May 12, 2022
Connecticut
1 review
0 helpful votes
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They were so helpful! I had to figure out an exchange because I ended up needing a size up, and they made the whole process so easy. I'm so grateful for their timely responses, their kindness, generosity, and professionalism.

Date of experience: May 12, 2022
Kentucky
1 review
0 helpful votes
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Must have
May 12, 2022

The stuff came pretty fast I was actually surprised. When I needed to do a return. They quick and helped me right away.

Date of experience: May 12, 2022
Canada
1 review
0 helpful votes
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Love it!
May 12, 2022

Had a great shopping experience and excellent quality items

Date of experience: May 12, 2022
Wisconsin
1 review
0 helpful votes
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Great Products!
May 12, 2022

The pants and leggings I got were so soft the sizing was a bit confusing but other then that's great products!

Date of experience: May 12, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Washington
1 review
0 helpful votes
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Great experience
May 11, 2022

Want to use halara for all my fitness clothes now! Way more affordable than lulu lemon. Everything fit great and was super flattering.

Date of experience: May 11, 2022
GB
1 review
0 helpful votes
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Daughters birthday surprise
May 11, 2022

Outstanding experience very easy and straight forward system, very helpful and always kept me updated on where my package. Very quick delivery service and would highly recommend you guys to friends and family. Plus one super happy daughter is very happy with her clothes she says they are very comfy and build quality is amazing too! Will definitely be buying again.

Date of experience: May 11, 2022
Nebraska
1 review
0 helpful votes
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Sad
June 10, 2022

Didn't quit fit over my hips I went to put it on and as I pulled it up it couldn't go I've my thighs

Date of experience: May 11, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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