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HalaraReviews 3,388

2.7

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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34,519 reviews

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Delaware
1 review
0 helpful votes
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Average
May 10, 2022

The ads make these products sound life changing. Truth is they are mediocre. Super thin material. Doesn't stay put. They are ok I guess. I could've gotten similar items for a fraction of the cost.

Date of experience: May 10, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Arizona
1 review
3 helpful votes
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Not User Friendly
June 9, 2022

The Halara site is not very user friendly. Whenever you want to take real action, they keep directing you back to their app. Then you go to their app, and half the functions don't work.
How do you actually leave a product review? There is no prompt via Order details, nor a survey received. There's also nowhere to leave a business review (Google Business Profile, Yelp, etc.).
I recently ordered a couple of items and they were very small. They will not issue an exchange or accept a return. As I have no use for clothes that don't fit... this is pretty unacceptable. Disappointed for sure, as there are so many positive reviews displayed.

Date of experience: May 10, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Tennessee
1 review
0 helpful votes
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My order took about a month to come in so I was a little worried that it was a scam, but when it did arrive, I was really pleased with all of the products.

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
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Quality product
May 10, 2022

Decent shipping times, good products, good prices, large selection of styles and sizes

Date of experience: May 10, 2022
Malta
1 review
0 helpful votes
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Good quality, size changed
May 10, 2022

The sizing has changed from previous times I've ordered. The XS is smaller, now I would need an S

Date of experience: May 10, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Colorado
1 review
0 helpful votes
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Great Experience Overall
May 9, 2022

Ordering was easy. Product arrived promptly amd in excellent condition/well packed. Very cute and stylish as advertised. Good quality & stitching.

Date of experience: May 9, 2022
Mexico
1 review
0 helpful votes
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En la foto se veia que la tela quedaria suelta pero mas bien es como un leggins ajustado! No me gusto

Date of experience: May 9, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Not great
June 8, 2022

Took forever to deliver and when it arrived it was subpar materials, top and bottom different colours and materials. No shorts.

Date of experience: May 9, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Minnesota
1 review
0 helpful votes
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Loveeeee this skirt
May 9, 2022

Great product, I was worried about the package not arriving but was delayed a bit, no worries.

Date of experience: May 9, 2022
Kentucky
1 review
0 helpful votes
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Great fabric and comfortable!
May 9, 2022

Very comfy! Would buy more— wish I sized up a bit so the legs look a bit more float like the pictures but I like the waist band.

Date of experience: May 9, 2022
Canada
1 review
0 helpful votes
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Patty
June 8, 2022

It is normal shopping, not like the picture, the white one do not have pockets for ball, the other one has too much wrikkel

Date of experience: May 9, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Good!
May 9, 2022

I received my order in fairly good time! All the clothes fit well. Some are see through, but I can wear them with larger shirts or sweaters and I will wear them around the house.

Date of experience: May 9, 2022
Virginia
1 review
0 helpful votes
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Great!
May 9, 2022

No complaints here, bought the skirt easily off the website.

Date of experience: May 9, 2022
Washington
1 review
0 helpful votes
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Na
May 9, 2022

I had really good experience, customer support was also very quick to respond and make changes to my order!

Date of experience: May 9, 2022
Oklahoma
1 review
0 helpful votes
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Save your money
June 8, 2022

Don't do it, runs very small and is overpriced. Buy a TJMAXX dress and wear shorts under it. It will cost less

Date of experience: May 9, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Florida
1 review
0 helpful votes
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Love all your pants!
May 9, 2022

Good experience, just takes a little longer to get my item than I would like.

Date of experience: May 9, 2022
Tennessee
2 reviews
0 helpful votes
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Dresses n skirt
May 9, 2022

I was easy order and I got my order fast. And they were just what I ordered

Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
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Cute clothes!
May 9, 2022

I love these clothes and have bought more! I can't wait to get them!

Date of experience: May 9, 2022
Canada
1 review
0 helpful votes
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The products are good in general, but mostly geared towards a very slim audience I feel. Some are not appropriate for a more curvy person and their advertising doesn't allow for people to assess the product in an efficient manner in that aspect. I have found some products to fil perfectly and make me look great, others create a muffin top, were not made for people with larger hips,...

Date of experience: May 8, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Ohio
1 review
0 helpful votes
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Super cute on
May 8, 2022

Shipping was not long, and pictures are not photoshopped. The dresses look, fit, and feel like good quality material and constructed. I'm very happy with the cut and style. Very flattering and comfortable.

Date of experience: May 8, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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