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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Got these dresses to wear in hawaii and took every single one. So happy I did. I lived in my dresses thank you
Great experience and quick to respond when I had an issue. Clothing is definitely quality for the price. Only issue was that the pants were not long enough for me and the color did not mesh well with my skin tone.
Love the tops I got. The ONLY thing I wish it had was like a rubber lining on the bottom, so it doesn't roll up on the crop top. I was constantly pulling it down. But they are so comfortable and I love the colors!
Everything I received was great quality and wear great! However, more reliable and quicker shipping would be the only improvement!
She requested the pants purchased. She's happy with the size, fit and look.
AST the title say, sizing charts aren't great, something that should have fit my 21 yr old slim daughter actually fit my 11 yr old granddaughter
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Products easy to order, came quickly. But wish the pants did not fall down.
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It did not seem like the process was well done, and the site did not seem very well organized or thought out. I wish there was a section (or maybe I missed it) in each product description about what material the clothing is made of. The shipping was fast and easy, and made it to my house on time.
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I didn't care for the two piece dress I received. I started a return and went with the gift card option because I wanted another one piece dress instead of the two piece set. It took a few days for the entire process but it was easy and I will be purchasing more from them. I want all the colors.
It took so long to get here and the leggings were too short, the skirt was crinkled and overall I wouldn't order again and I want my money back
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Order a size larger than you normally wear. Product in my normal size was way too tight around waist.
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My experience was overall very well. Considering how cheap the items were, they were very good quality. Halara always notified me on shipping updates which I really appreciated!
I liked half of my order, but the inability to return the shirt kind of ruined my experience.
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Lots of great options/styles on the site. A less expensive version of a lot of active wear currently in style. The shipping was normal speed, not crazy fast or too slow. The products feel like really good quality. I wear the items I bought all the time. The only problem I've had is that the shorts underneath the skirt and dress do ride up with pretty much any movement. Other than that, the cell phone pocket is nice to have and for the price I would recommend it.
They have good service and shipping wasnt too bad.
Longer than expected shipping delay, but great customer service and love the products.
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From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!