On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I am living in South Korea and it was nice that Halara offers international shipping and even at no cost if you make a large enough purchase. The delover was slow, and it took up to about 3 weeks to get here, but I am still thankful since sizes in Korea can be difficult sometimes. Overall, I would buy from Halara again.
See individual reviews
See individual reviews
See individual reviews
See individual reviews
See individual reviews
Stuff came in on time and it's comfy and I liked it
Always a gamble ordering online but I found my activewear items to be well described and a nice quality when I received them. Would definitely order more
I knew nothing about this brand but kept seeing g the cute outfits on IG so I gave it a shot and love it! The price is fantastic and the quality is great! Try it!
My gal pal is pretty small but the waste on the leggings was too tight for her so I never got to see her amazing butt in the butt lifting leggings. I'm sad.
Not true to size, ordered and it was big for me, even though I follow the measurement
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
I wasn't happy with the dresses as they say they will fit a larger bust but does not at all.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Website seemed a little confusing but overall i'm happy with my purchase
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Items were too small even though I measured, return seemed difficult so I didn't return
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Once I received my order I was eager to try them on. My previous order didn't fit as expected. But this order I didn't have an issue with anything. Had great customer service when I needed to exchange the first order. Thanks
Easy to order and product was as advertised. Will order from them again
The leggings were too revealing for me to wear for housekeeping. I own my own company & I need to be dressed professionally in client's homes. You could see my panty line in the leggings. The bras were too restricting. It's possible I have the sizing wrong. I have no customer service issues
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Came really fast loved it fits perfect. Love the colour and design. I hate razor back dresses so the fact that these straps are just straight is awesome
Easy. I got exactly what I wanted and arrived within the shipping timeframe.
The clothing is true to size, great quality.
Arrived in window promised.
This was my first time ordering from them. SO I had ordered quite a few dresses to see what fit best on my body type. I found the all in one pieces, where it's a dress with built in bottoms, were extremely thick in material. That was a big no for me, because playing tennis outside in the summer, can be extremely hot. I did like one that was perfect for me. So when I went to return, the process was very odd. Before I could return, I had to send pics of the dresses in the packaging. They gave me the approval, but would not give me the return address for quite a few days. When I inquired, they asked if I wanted to keep the dresses and they would discount me. That was not an option. I just wanted the 1 dress I chose. I think it was like a week later that I finally got the return address to ship back and it took about 7-10 days for a full refund.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Some are better than others. Watch out for the
Measurements if straps are not adjustable
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!