The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Great quality, quick delivery. Will order from you again.
My order was shipped and arrived quickly. I really like all the items I received.
Will not purchase from company again. Shipping errors and low quality materials.
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
I ordered two pairs of leggings and a couple of backless crop tops. I received my order in about 5 days' time (maybe a little more). I absolutely LOVE my entire order! I will definitely be ordering again.
It fits so well! The comfort is amazing! And it can be worn in any occasion
Really nice dress and high quality. Will buy again <3
I ordered these in my usual size (large) they were way too big. Reordered in a medium. Still too big. The material is soft but does not stay up on your waist. They constantly slip down ( and I have plenty back side to keep them up). It's annoying to have to pull your pants up every few steps. Would not repurchase
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
Great dress choices, and fit like a glove. Easy to order and fast to ship. Thank you!
I truly love your products, however i thought the long dress had shorts attached just like the short ones. That was a little disappointing but probably my fault for not reading the description.
I can. Wear them to work for while taking care of pets during the day without being covered in pet hair. Great workout pants as well.
I waited a long time for the products to come from china. Shipping took close to one month. I order online frequently from other retailers and this is a pretty long turnover in my experience. When the clothes arrived I wasn't overwhelming impressed. Too much work to return (I imagine) because shipping was a night mare. But not nice enough to order again. The clothes aren't made from nice materials. Very cheap materials used. I will not order again honestly.
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
It was very easy to go about the website and easy to find cute things, for everyone.
Love the price point. It doesn't take forever to ship and the quality of the clothing is amazing. Life long customer at this point.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.