Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The customer service team is absolutely amazing! Helped me with my exchange & everything went smoothly! I appreciate there help! The dresses are well made & great quality. I just wish the dress didn't rise up when I walked.
Easy and fast shipping. Website is easy to navigate on my phone.
Love the dresses, very comfortable and the material looks good
Takes entirely to long to get product and it was very cheaply made.
Nothing to really complain about, soft and comfortable. Didn't try the skirt because it came in a small and I need an xl, but that is my fault
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Got to be patient with the shipping. But love the items.
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Shipping was slow and the return process is not easy.
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I can't review the product because despite paying expedited shipping it is still not here. It has been "held for weather" "held in customs" "and has now been held in Cincinnati for 5 days. BTW, you can't cancel or return anything. BUY THE KNOCK OFF, at least you will have it, not be powerless when they screw you.
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I ordered a skirt and it came when it said it would. The skirt is great quality along with the free headband I got just from deciding to place an order (thanks halara).
This fits and looks nice. However I am very large chested so I have to wear a sports bra underneath. I also have the problem of the shorts riding up (thigh gobbling). Wish it came In printed designs. Love the longer length
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Good. Although the delivery took very long. Would buy again
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Y'all I 10/10 recommend these leggings! I might get a XL next time cause it runs a bit big but I still love my 1X! The pet hair resistant leggings are by far my fav!
Despite using the size chart, my item was too small and I won't be able to use your product. Your return policy doesn't allow me to get my correct size without incurring additional costs so I'm cutting my losses and just accepting to not have a usable item. I will donate the one I have.
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It's so hard to order clothes online but halara quality is awesome. Their customer service has always been very fast and friendly and made sure to help fix any order questions/issues I have.
The material is great although the skirt is too big. Maybe not true to size
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I love this dress, absolutely beautiful! Shipping took longer than expected, but worth the wait.
I read carefully through the reviews since I'm plus size and chose accordingly. The dress I bought still fits a bit tight for my taste aesthetically, but it is comfy. It'd be too big a hassle to try and exchange it at this point. I'm ok with that. I recommend you definitely size up.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.