The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Products were great! Shipping was fairly quick. Overall would definitely recommend!
My experience was positive. It was quick and friendly customer service.
Everything was delivered on time as promised! The clothes were of great quality and absolutely adorable. Will for sure shop again!
These are radical! So glad I ordered more than one!
Love my joggers. Friend recommended this brand to me and I have been very satisfied with the product.
All was good and I was pleased with my pants. Thank you
Overall good experience. Would buy again. Good quality.
Great quality clothing. Will definitely shop again.
Item fits great and shipping was fairly quick. We'll probably order again for my daughter.
It was great and fast. I returned my original dress because it was too small and they exchange quickly for another size
Great quality- ended up having the entire tennis team order this skirt.
Very good service, fast, nice fabrics.
Problem with the size of some item but good too resolve the problem
Thank
Tellement beaux vêtements! J'adore ces robes...
Clothing described accurately. Shipping took a bit longer than expected. I'm happy to see them offering plus sizes.
The pat off leggings are comfy and the fabric is good. But the waist keeps rolling down and I don't think sizing up or down would solve the issue.
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
It was great! I liked the clothes and will order other things now that I know my sizing.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.