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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Canada
1 review
0 helpful votes
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Products were great!
May 24, 2022

Products were great! Shipping was fairly quick. Overall would definitely recommend!

Date of experience: May 24, 2022
Colorado
1 review
0 helpful votes
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My experience was positive
May 24, 2022

My experience was positive. It was quick and friendly customer service.

Date of experience: May 24, 2022
Iowa
1 review
0 helpful votes
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Everything was delivered on time as promised! The clothes were of great quality and absolutely adorable. Will for sure shop again!

Date of experience: May 24, 2022
Canada
1 review
0 helpful votes
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These are radical!
May 24, 2022

These are radical! So glad I ordered more than one!

Date of experience: May 24, 2022
Tennessee
1 review
0 helpful votes
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Love my joggers
May 24, 2022

Love my joggers. Friend recommended this brand to me and I have been very satisfied with the product.

Date of experience: May 24, 2022
North Carolina
1 review
0 helpful votes
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All was good and I was pleased with my pants
June 23, 2022

All was good and I was pleased with my pants. Thank you

Date of experience: May 24, 2022
South Carolina
1 review
0 helpful votes
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Overall good experience
May 24, 2022

Overall good experience. Would buy again. Good quality.

Date of experience: May 24, 2022
Massachusetts
1 review
0 helpful votes
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Great quality clothing
May 24, 2022

Great quality clothing. Will definitely shop again.

Date of experience: May 24, 2022
Indiana
1 review
0 helpful votes
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Item fits great and shipping was fairly quick. We'll probably order again for my daughter.

Date of experience: May 24, 2022
Minnesota
1 review
0 helpful votes
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It was great and fast
May 24, 2022

It was great and fast. I returned my original dress because it was too small and they exchange quickly for another size

Date of experience: May 24, 2022
Italy
1 review
0 helpful votes
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I had the wonderful opportunity to collaborate with this brand and the products are convertible and whit are great material!

Date of experience: May 24, 2022
Nebraska
1 review
0 helpful votes
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Great quality
May 23, 2022

Great quality- ended up having the entire tennis team order this skirt.

Date of experience: May 23, 2022
Canada
1 review
0 helpful votes
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Very good service, fast, nice fabrics
May 23, 2022

Very good service, fast, nice fabrics.
Problem with the size of some item but good too resolve the problem
Thank

Date of experience: May 23, 2022
Arizona
1 review
0 helpful votes
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Arrived very quickly, great quality and overall 10/10 would recommend! A bit pricey, but worth it <3

Date of experience: May 23, 2022
Canada
2 reviews
0 helpful votes
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It was good but quality control could have been better

Date of experience: May 23, 2022
Canada
1 review
0 helpful votes
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Tellement beaux vêtements!
May 23, 2022

Tellement beaux vêtements! J'adore ces robes...

Date of experience: May 23, 2022
Michigan
1 review
0 helpful votes
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Clothing described accurately
June 22, 2022

Clothing described accurately. Shipping took a bit longer than expected. I'm happy to see them offering plus sizes.

Date of experience: May 23, 2022
Customer S. Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Georgia
1 review
0 helpful votes
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Great!
May 23, 2022

Great! Shipping was rather slow though but clothes are amazing quality

Date of experience: May 23, 2022
Indiana
1 review
0 helpful votes
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The pat off leggings are comfy and the fabric is good. But the waist keeps rolling down and I don't think sizing up or down would solve the issue.

Date of experience: May 23, 2022
Customer S. Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Georgia
1 review
0 helpful votes
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It was great!
May 23, 2022

It was great! I liked the clothes and will order other things now that I know my sizing.

Date of experience: May 23, 2022

About the Business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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