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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Wisconsin
1 review
0 helpful votes
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Really hard to select star ratings
June 23, 2022

Really hard to select star ratings. Keeps trying to make it 5.

Date of experience: May 24, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Pennsylvania
1 review
0 helpful votes
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Quick shipping, site easy to navigate
May 24, 2022

Quick shipping, site easy to navigate. Very impressed with products.

Date of experience: May 24, 2022
Minnesota
1 review
0 helpful votes
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Good quality, shipping was good, showed up at the expected time

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Everything fit well
May 24, 2022

Everything fit well. I love the colors. Thank you.

Date of experience: May 24, 2022
Missouri
1 review
0 helpful votes
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Tracking the shipment on the app was easy
May 24, 2022

Tracking the shipment on the app was easy. Arrived in the time it said. Love the skirt!

Date of experience: May 24, 2022
Ohio
1 review
0 helpful votes
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The shipping was delayed
May 24, 2022

The shipping was delayed. But overall great product! I am absolutely obsessed with everything I bought.

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Awesome products and extraordinary customer service.

Date of experience: May 24, 2022
New York
1 review
0 helpful votes
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First but not the last time ordering with halara. Nothing but good things to say

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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The torso was too short so my chest was practically falling out, the shorts were not long enough and the rolled up when I walked.

Date of experience: May 24, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Texas
1 review
0 helpful votes
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Definitely a great experience ordering online. Simple and easy.

Date of experience: May 24, 2022
Minnesota
2 reviews
1 helpful vote
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In a word
May 24, 2022

In a word - great! Customer service is fabulous too!

Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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Good, the dress was what my daughter wanted, good quality

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Was good!
May 24, 2022

Was good! I got a credit on the account. No more to say

Date of experience: May 24, 2022
Florida
1 review
0 helpful votes
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Easy shopping and great customer serice
May 24, 2022

Easy shopping and great customer serice. Orders can take a long time to arrive around 10-14 days for me but it's worth it when you get the product.

Date of experience: May 24, 2022
Canada
1 review
0 helpful votes
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Quick and easy ordering, love their products and they are comfortable and fit perfect

Date of experience: May 24, 2022
Idaho
1 review
0 helpful votes
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Great packaging
May 24, 2022

Great packaging. Fast and easy delivery. No problems.

Date of experience: May 24, 2022
Puerto Rico
1 review
0 helpful votes
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I like the design of the clothes however I think they where size a bit small.

Date of experience: May 24, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Canada
1 review
0 helpful votes
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Good experience
May 24, 2022

Good experience. Nice colours and quick shipping. Would recommend

Date of experience: May 24, 2022
Georgia
1 review
0 helpful votes
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They were very kind and understanding/accommodating

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Both pairs of pants are comfortable and flattering. I love them!

Date of experience: May 24, 2022

About the Business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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