The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Was excited about my order- until I realized these are the exact same models and photos from Alibaba and wish manufacturers. Kinda disappointing I overpayed. ALSO wayyyyyy too small. I only weigh 130 pounds, bought a large for shorts and pants, xl for bra, EVERYTHING fits like a small. Very disappointing.
I was skeptical at first since I hadn't seen many reviews for Halara, but I was so happy with the quality of my order as well as the communication on Halaras help centre. The clothes make me feel both sexy and comfortable, couldn't ask for more!
It is a very well made dress/ short suit. Super comfortable love it
The pleated skirt fits great and feels nice! I absolutely love it
The skirts fit wonderfully! I got three blue, white and black. The black kind of just looks like a swimsuit bottom so it works as normal wear and swimwear.
Good- shipping was quick for international! The sizing was very accurate and the clothing was phenomenal quality and super soft and comfy!
Great experience and loved the dress. It is very comfortable and cute.
Honestly, I was a bit hesitant to buy something from Instagram but took a chance because cute dress with built. In. Shorts. The quality is amazing and I've since ordered again. Highly recommend
Cute & comfortable bras and shorts. Quality pieces with creative designs on back support of sports bras
Shipping was fast and I love my dress. I'm using it as swimwear. Very good quality and I will be ordering more.
I thought the blue dress had built in shorts. I guess I read the description wrong. Love it but it rides up pretty easily.
I loved my experience. Good quality and great customer service. I would absolutely recommend it to anyone.
Great product and shopping experience. Love this dress got in two colors
It was good, I wish you had free returns though. Would probably shop again though
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.