Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I'm very impressed with how my dress looks on me. The material is thick and very soft.
It did not take that long to get to me. Was impressed with my purchase. Would purchase again
Website easy to navigate. Came in a timely manner. Dresses are comfortable and fit well.
Shipping was very fast and the clothes are very good quality.
Items are amazing, will shop again. Five star review
Loved the shorts! Wished there was more colors because I would buy more!
Easy to order, but my purchase took quite a bit to arrive
Didn't like the shorts - gave to my daughter. Other than that, things were good.
Experience was great, clothes are so cute shipping was fast and no hassle
It was quick but sadly sizing is misleading and mine didn't fit at all
Shipping was very delayed/took a long time to arrive
Really like the dresses. Great quality and excellent fit.
Very good - so many options I couldn't choose. I LOVED the products & the way they fit me. I'm just a little disappointed in the matching sunhat with the one piece bathing suit I ordered because there is no support so it just falls over my eyes
Shipping was fast and what can i say about the dress except that the quality is amazing and the fit perfect! I will buy again for sure!
Love all my stuff and it was super easy! Thanks! So much
Excellent and timely. Appreciated the updated shipping statuses.
Customer service was very kind, shipping took longer than expected. Not all sizing is true size.
Hi Charlotte, sorry to hear about your negative experience regarding shipping and size. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
I was not impressed with the quality. It was like swimsuit material.
Very easy to select what I wanted. I had a sizing issue with my first order and Halara was very easy to get it adjusted without hassles. I will definitely recommend the In My Feels Dress to everyone! I mean it's got pockets and it sporty, and pretty and soft!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!