Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Some products I like better than others fit wise. But overall good products
Sizing recommendation was wrong. I'm normally smaller than a size 6 so I ordered the suggested size but the my item was too tight. Because I got a swimsuit I can't return it (which makes sense), but I was only offered 10% off my next order which doesn't feel like enough.
It is upsetting that everything runs small. The customer service was great.
Hi Mia, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
I purchased items for my daughter's birthday. She was very pleased with them.
Quick delivery, great item... looks great on... as advertised and reasonable price
Love my order, thank you. I will definitely order again.
The shipping was quick and the dress colour and fit was perfect! Would recommend and will be ordering other outfits in the future.
Not great from the shipping times, the prices, and the overall product. Expected better quality on all three fronts.
Hi Rebecca, sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Overall, I love this website! I love the things I've bought so far, the website is easy, and delivery doesn't take too long.
Awesome! They were super easy to work with and took care of our order. Bought wrong size and were prompt to respond and send new sizes quickly!
It was very nice and I liked it. Shipping took a while, but was worth the wait.
Great, I'm happy with my order will definitely order again
Hate the piece. Impossible to unfold once it's gone inside out. WAY smaller then I imagined a plus size piece would be. And way to expensive. I won't be recommending.
Hi Lacey, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Amazing product! By far the best skirt I have ever bought. It makes me feel so confident and it's so comfortable.
Products arrived (skirt and dress in ice princess) about 2 and a half weeks after I placed my order. Happy with the skirt and dress. High quality fabric, reminds me of Lululemon's soft athletic fabric.
The delivery took longer than I thought but I understand that the COVID situation made it so. I'm happy with my order
It was fine but why do I have to type so much in this box
The website was easy to use and transparent about what was in/out of stock. Lots of options to choose from! Shipping takes a while but you're informed of that at the time of purchase. I was concerned about sizing but the clothes definitely run true to size.
Although a large, the dress was very small. But I gifted it to a friend, so she was very happy to wear it!
Hi Anwahs, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tilda, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.