Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Shipping took forever. Quality of products are amazing!
Easy, fast, good delivery. No issues with the product and great quality
I vestiti più comodi e versatili che io abbia mia provato!
I found Halara great to shop, ordered my first dress and found it didn't have the built in shorts and was disappointed. However I reached out to halara and they responded immediately and gave me a credit to buy another dress! I was so pleasantly surprised.
Easy and efficient. Order arrived quickly in good condition and exactly as expected.
It's great I love the dress, especially the pockets
The halter part was to tight. I did not know if you took returns so I am just going to keep it. I should have chosen the dress that had crisscross straps instead of halter.
Hi Lorie, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
It was great, took about two weeks to get here and I love the product, I can't wait to buy more! My only wish is, I wish it was easier to go to the bathroom in but that's nothing I can't live with.
Excellent selection and easy ordering. I will definitely be buying more.
It takes a very long time to receive my order. This appears to come from China. I won't order anything else from this site.
Hi Erika, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
I ordered a bunch of stuff because I got a dress as a gift before and I really liked the material. Unfortunately, half of what I ordered didn't fit right (it was a small for everything)… since I can't return the pieces, I'm left with clothes that don't fit and one of them the material feels very cheap. I'm sad because I loved my first dress :(
Hi Chloé, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Took so long to get here and the website was confusing
Hi megan, sorry to hear about your negative experience regarding shipping time and website. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
I ordered two dresses. They shipped pretty quickly and they're great. The fabric is soft, they're so practical and pretty. I'm very pleased!
You guys were very communicative, checking in when my package was late and again to make sure I'd received it, and all in all it was a great customer experience.:^)
Great experience, items arrived & were as I was expecting. Thank you.
The items arrived quick and the quality is amazing! I want more!
Easy to find what I was looking for and delivery was great.
Loved the product and arrived in a timely Manner, will be ordering again in the future
Took a little longer but I believe it was an overseas order so I did not sweat it.
Good, everything went as planned. But was hoping dress would have built in bra.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Selene, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!