Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Sizing was a bit off. But high quality and super cheap!
Too late, not what time expected, noyt good enough, not correct.
Not right, not on time, is that 50 characters?
Overall good product quality except a few of the size chart is slightly off/smaller for me. However, I won't bother to return as it takes too long.
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private email too! Hope you’ll give us a chance to make things right.
Shipping was a little slow but not bad! Tracking was accurate and the company kept me informed. The dress is PERFECT.
It was fine. The amount of time it took to ship was a bit long compared to what it said on your website.
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
The customer service was so caring and generally it was a great experience
Good experience and service, across the board. Quality of product very good as well
Helpful staff that helped me get a refund on items that didn't fit
Love my dresses! So comfy and flattering! Thank you
Great skirt and dress. Very good material and am happy to have found a new website to buy such nice tennis clothes from. I will size up next time.
DON'T ORDER…. My order shipped and is floating around from dock to dock. Don't order.
Now they won't refund. POOR customer service.
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Great quality! So happy! I love the material and the pockets! I can go have fun and not worry about showing anything!
It was simple to order and the size fit right. I also looked at other items that I may purchase in the future.
My dress was too big, so I do t think I will be able to wear it
Hi Rachael, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Postage took longer than expected and the fit is not as great as it was described.
Hi Sss, sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Shipping was fast receives the products in 10days. Great material I wear them all the time
Nice cloths but it took a month to receive my order.
Hi Raina, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Fantastic, love it, 10/10. The shipping was super fast and the quality of clothing was amazing!
It was a good experience and easy to order. I love the color and it got here pretty quick.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for sharing your feedback regarding our offers. We'll contact you via email with to discuss further. Thanks!