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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Wisconsin
1 review
0 helpful votes
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I LOVE this, but as a person with a well-endowed chest and a smaller body, I struggle to find something that is supportive and covers my chest. If this amazing dress did that I would give 5+ stars!

Date of experience: August 26, 2021
1 review
0 helpful votes
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Timely, excellent product
August 26, 2021

Timely, excellent product. Just love my new dresses!

Date of experience: August 26, 2021
North Carolina
1 review
0 helpful votes
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Item arrived damaged so I can't comment on fit. Reported the damage to Halara. They responded quickly and refunded my money. Great customer experience!

Date of experience: August 25, 2021
Indiana
1 review
0 helpful votes
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Everything fit, and I received both items quickly.

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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They were very understanding about how i needed a exchange for bigger size and they sent me a bigger size dress right away and let me keep the first one to gift to a friend. 10/10 recommend

Date of experience: August 25, 2021
Tennessee
1 review
0 helpful votes
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Great
August 25, 2021

Great. Love these more than the outdoor voices dress. I'm 5'3 and these fit perfectly

Date of experience: August 25, 2021
Tennessee
2 reviews
0 helpful votes
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The items I received were very nice
August 25, 2021

The items I received were very nice- I wanted to try different colors and styles- and the quality seems great. The return process was confusing, however.

Date of experience: August 25, 2021
Louisiana
1 review
0 helpful votes
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I placed this order at the beginning of July to take with me on spa vacation at the end of July. The order did not arrive until after I had left.

Date of experience: August 25, 2021
Johnny L. — Halara Rep
over a year old

Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Washington
1 review
0 helpful votes
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It was great love the dress so cute thanks so much!

Date of experience: August 24, 2021
Minnesota
1 review
0 helpful votes
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I was a bit skeptical since it took a while to get here but my friends all had a good experience so I trusted their words.

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Great quality!
August 24, 2021

Great quality! Sizes fit small though, so order up 1-2 sizes.

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Good times good memories bye bye bye bye bye bye. Yeb

Date of experience: August 24, 2021
North Carolina
1 review
0 helpful votes
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Pretty easy to navigate the website, though the shipping was longer than i had hoped. Definitely worth the money and i 10/10 recommend

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2021
Johnny L. — Halara Rep
over a year old

Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

New Jersey
1 review
0 helpful votes
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Good quality love the fit. Less one product that didn't fit me well at all

Date of experience: August 24, 2021
Johnny L. — Halara Rep
over a year old

Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.

Florida
1 review
0 helpful votes
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Skirt was adorble and fully functional to play tennis in. Got a medium and it fit perfectly. 10/0 love it!

Date of experience: August 24, 2021
Pennsylvania
1 review
0 helpful votes
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I got the dress and a crop top bra
August 24, 2021

I got the dress and a crop top bra. Both were fantastic quality and fit perfectly!

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Great skirt
August 24, 2021

Great skirt. Comfortable and easy to move in. Would buy it again in multiple colours!

Date of experience: August 24, 2021
Wyoming
1 review
0 helpful votes
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Love love love both of my dresses!
August 24, 2021

Love love love both of my dresses! They fit great!

Date of experience: August 24, 2021
Maine
1 review
0 helpful votes
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Size was incorrect
September 23, 2021

Size was incorrect. I ordered a 2 x. Did not fit at all. Gave it to my daughter who wears a large it just fit her.

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2021
Johnny L. — Halara Rep
over a year old

Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.

Massachusetts
1 review
0 helpful votes
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Good the dress fits awesome!
August 24, 2021

Good the dress fits awesome! I am very happy with my purchase

Date of experience: August 24, 2021

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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