Hair Vivi has a rating of 4.19 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hair Vivi most frequently mention customer service, fake scalp, and good quality. Hair Vivi ranks 9th among Wigs sites.
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It's a nice enough wig but I don't really recommend buying one if you can't see it in person and actually have the ability to try on first. Hairivivi they have a free exchange or return service so I purchased two different capsize wigs to decide which one to keep. After receiving it, Midlle one fit me better, so I returned the small one. Customer service sent me a return shipping label. The process was very smoothy, I finally returned the wig without any problem and received my refund very soon.
Spent almost $500 on a wig that is now balding, and unwearable. This unit didn't even last me 6 months, i look ridiculous. Once I noticed the balding I contacted customer service with pictures and their only response was for me to pay $60 and send it back to CHINA, so they can determine whether or not the balding frontal and overall poor quality was my fault. Or offer me $50 off a new wig, which is NOTHING considering their units go for $200+. Not to mention when i first purchased it, i waited 2 weeks with no updates or shipping information. Horrible company, nonexistent customer service, and overpriced poor quality hair. Will be contacting my bank as they have no intention of issuing a refund or replacing the unit.
It's a nice enough wig but I don't really recommend buying one if you can't see it in person and actually have the ability to try on first. Hairivivi they have a free exchange or return service so I purchased two different capsize wigs to decide which one to keep. After receiving it, Midlle one fit me better, so I returned the small one. Customer service sent me a return shipping label. The process was very smoothy, I finally returned the wig without any problem and received my refund very soon.
Despite reading some bad reviews about Hairvivi, I decided to run the risk and invest my money in one of their wigs. The quality of the hair is impeccable - even healthier looking than my own! I have been wearing the very same wig for over 2 months, I used hairspray and curling irons and washed it, and I never had any problems with tangling or shedding - it actually never shed one single bit, unlike my own hair. Extremely, extremely satisfied with the brand and it's a shame that others did not think the same.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I am new to wigs and love this one. I wasn't sure if it fit me so I ordered it in Large as well. The Average size looked better. I really appreciate Hairvivi. I have been also looking to buy wigs from other brands and many of the wig companies charge your card and then tell you a few days later that it is not in stock. But hairvivi shipped the order several hours after I placed the order, So amazing! Id rather give all of my business to Hairvivi.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Truly adorable 💓 wigs from Hairvivi! I have purchased three different wigs from the Hairvivi and I am very satisfied! The quality and appearance of the wigs are just as good as those from influencers. The styles remain after washing many times and the colors are beautiful!. The excellent customer service makes for a wonderful shopping experience! Thank you!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I waited a year to do my review so I can give people full context. I am a male, who is mixed race black/white, my hair is fine and is the 16inches, so I got the 16in. Unit. I do have thinner hair on top due to radiation exposure and made this purchase while I save for the hair transplant.
Now, I want to say that it is great out of the box, for those who like more volume you can certainly wear it from the box, the perimeter is pre-plucked and to me was very realistic, and the framing of the hairline is very natural, it is a tiny bit reddish tint on the cappuccino last from tinting, so I'm gonna try the lighter one, I wish it was transparent lace. I am fortunate to have a roommate that works in a salon, so they put layers in it and "took some weight out" as he says lol: volume-wise. So it became very natural. I plucked the heck out of the part lol although it looked good from the start, I will say being new I over-plucked the sides so I'm buying a new one.
The unit had no smell and minimum shedding and I use the Tresemme Keratin Smooth Shampoo/Conditioner and flat iron spray. It does swell a little in humidity like human hair and it looks like a fresh blow-out, with little tangles from the nape when sweating, but not too crazy. I get hella compliments and they think it's mine. You can wear it glueless for sure, as I did a lot. Im a sweater so here in NYC in the summer I use the Ebin Active and do 3 spray-on layers and it's good all day.
Sorry, my review is so long. The photo in the salon is my hair before braiding and then the unit after cutting/layering and taking some bulk out, the others are me with it on.
Tip for consumers:
Please provide more HD transparent lace wigs for the price point of 375+ wigs. The Victoria would sell more with transparent hd lace especially for us African Americans
Products used:
Ebin lace melt spray. Tresemme Keratin Smooth Shampoo and Conditioner
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.
Been a customer for several years. Been totally happy with everything i've purchased. They have a great return policy that i have only read about but never had need to use. Affordable pricing, easy to work with. Receive item promptly, good quality and fits good plus it was delivered on time. Would recommend!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
OMG! The hair came Monday order last Tuesday from the sale! And all i can say is Hairvivi Hair your hair is the BOMB‼ Cant wait to order my birthday wig in a month‼ I am so in love with the texture, the softness, EVERYTHING‼ Ive been wearing weave extensions for a very long time, but this wig is by far the BEST ive ever had in years‼ Very Affordable and cute. Thanks for all the extra goodies that come with the hair too
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I've made three purchases from Hairvivi so far and I've been pleased with each one. The merchandise is exactly as described, the prices are great and delivery is quick. I would definitely purchase from here again. The pic was the one Hairvivi sent to me for my reference before shipping. The same as the one I received. So Beautiful!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Money well spent, seriously worth every penny! I got the Rylee wig with cappuccino fake scalp and its a perfect match! They were super helpful in helping me pick out the fake scalp color and the shipping was fast! Ive tried many places and have returned each one until now! Also it is sooooo thick. LOVE LOVE LOVE
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Every unit I've bought has come within less than a week and in perfect quality. My oldest wig is about a year and a half old and still looks fresh and new when I install it.
They also have amazing deals, gifts and VIP groups for frequent customers which I love!
If you want a good quality wig for a good price ORDER FROM Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Great product and quick delivery. I always have a good experience with this company. I ordered the 20'' Medium cappuccino Cecilia wig. It's one of the my favorite wigs. Thank you.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I just received my Victoria wig in the mail on today and it is absolutely gorgeous! The pictures do not do it justice! The texture and feel of the hair is so soft and manageable. The packaging was beautiful as well. I have ordered many different wigs from several places but this is by far my favorite. I will definitely be ordering again. The shipping was fast as well, I received my order within a few days and I had ordered it during the holiday! Very impressed
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I bought the Evelyn wig and am in love with it. It looks very natural and elegant. I've worn it a couple of times now and it is beginner friendly. I only wish the lace came pre-cut. The wig had a pleasant smell straight out of the package. It was full and looked just like the one here. There was a bit of shedding after I cut the lace around the ears, but I believe that's normal. It hasn't shed much since. I will buy from Hairvivi again in the future. You get what you pay for.
Tip for consumers:
You will need to ask for hair clips and extra accessories as they aren’t included.
Products used:
Wig
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
This wig is better than I would have ever expected. The hair is really human hair. It has a slight wave to it so it's not too curly or fake looking. The bang area is long, so you would have to cut your bang length if you wear bangs or just wear it off to the side. No matter what, enough length is provided to do whatever. The value (price) is great too. I have been looking for a wig like this & just couldn't find one I like until now.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I loved this Allie wig right out of the box. All I had to do was use a flat iron to lift the bangs out of my face. There are other styles you can get that are straight without having to change this one. From the research I have done, once you straighten a wig it will never go back to the shape it originally was, but for this wig, it is easy to restyle it. Having purchased a wig in the past that I didn't love right out of the box and had to cut and thin out several times in order for it to look good on me, I was delighted to find one that I loved on me right away.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Amazing customer service. Specially Eva is awesome and was extremely helpful.
I would totally be back to shop again at Hairvivi Hair online.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I LOVEEE everything about Hairvivi so far. The ONLY complaint is that the hair swatches online, aren't entirely accurate. I got the Vivian wig, and it looks a little blonder than online, but it ended up working out anyway for me because I'm in the process of going lighter anyway! The shipping? So fast. I think it got to me in like a week, maybe a week and a half max. Packaging? So nice. The hair is so soft, and curls beautifully. I think next time I'll get the thickest one but as now now, I have no complaints!
Hi,
Thanks for your review.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
If you have any problem about the wig, kindly contact our email and our customer service will help you solve it!
Wish you all the best!
Hairvivi
Absolutely love this and just bought my second one. I am obsessed with this. I wore it straight out of the box and didn't have to do anything but cut the lace. Looked like it was coming out of my scalp, it was so perfect. For anyone hesitating, I would make the purchase. It came super fast and I can never buy anything else. Tried to go back to a regular lace front for a longer style and it just was not the same. Ended up just buying the 22" from here.
Amazing! I have spent up to $3500 for the blonde wigs at one appointment for the hair and installation. I wish I would have found these sooner and saved a fortune. Better late than never! I will be ordering more of these amazing quality wigs.💖
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I absolutely love the quality of these wigs and fast delivery! I'm on my 4th glueless human hair wig with Hairvivi which I love my ladies. Each one is packed with care and always includes great gifts! The hair quality is amazing. From straight long and short bobs and medium hair each piece is made with good quality human hair. Easy to install no glue needed. My newest favorite is the Evelyn wig! I highly recommend Hairvivi. My orders always come within 5 days or less with free shipping. Oh and there is always a sale and you can pay in 4 installments very affordable. Anyway I will never purchase wigs anywhere else. Hairvivi for life!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Spent almost $500 on a wig that is now balding, and unwearable. This unit didn't even last me 6 months, i look ridiculous. Once I noticed the balding I contacted customer service with pictures and their only response was for me to pay $60 and send it back to CHINA, so they can determine whether or not the balding frontal and overall poor quality was my fault. Or offer me $50 off a new wig, which is NOTHING considering their units go for $200+. Not to mention when i first purchased it, i waited 2 weeks with no updates or shipping information. Horrible company, nonexistent customer service, and overpriced poor quality hair. Will be contacting my bank as they have no intention of issuing a refund or replacing the unit.
Tip for consumers:
Not worth the money, unit wont even last you 6 months
Products used:
Ariel wig
I just received my first Hairvivi wig which is called "Victoria" within only one week and it is awesome! OMG! The pre-plucked hairline, pre-bleached knots, and the new fake scalp, everything is so natural and I'm so excited about this wig. And before ordering, I contacted their customer service, and they are so helpful and patient for all my questions, thanks for their great help! But there is a little problem on my wig, it has some short hair or fly-aways which is kind of annoying, but after using my wax stick and a hot comb, the problem disappears, so hope they will improve their wigs.
I have purchased many wigs from different suppliers, but Hairvivi made me feel quite comfortable. I live in NY, and received my wig which is a deep curly wig called the Caribbean very quickly. When I opened the package, I felt surprised because it is almost the same as the photo and don't need to do some extra work to wear it. More than that, the lace and the fake scalp color melted perfectly with my skin tone and the style exactly match my complexion.
But I'm not fully satisfied with it because the smell from the wig is not good, so after contact with their customer service, they told me it is a normal situation because they need to use some products to maintain the permanent curl pattern and I have to wash and condition it so the smell will be lighter, hope it will work for me.
So overall, it is a quite pleasant purchase for me and I'd like to give a 4-star review to them and definitely will get another one from them.
Excellent customer service and care. Great products with superb prices. I have alopecia and was very hesitant to order and wear. The site as well as the information and customer service gives you a ton of information. I'm very satisfied and you have a customer for life!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I ordered the Alice wig. The quality is great. I do wear them since a half a year. I curl and straighten them almost every day. Will definitely buy again. They are more expensive than other brandds but the quality is worth it,
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Innovation and progression have always been at the core of everything Hairvivi does and it’s our driving force. We were founded with the purpose of helping customers achieve the most natural-looking wigs using techniques that have never been done.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi