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Hair Vivi

How would you rate Hair Vivi?
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California
1 review
6 helpful votes
Follow Anna T.
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Not worth the
July 20, 2022

First of all the fake scalp looks weird because it stops like half a inch of where it's supposed to be so there's this weird gap in the front of your part where it's supposed to be the fake skin. Second, I bought the Victoria wig in 22 inch and for some reason I suspected the texture off the bat because it was looking like hair that's starting to revert back to its natural state and not be as flowy as a real straight hair; and then boom I washed the hair and it turned out to be a curly/wavy texture… over 400 dollars for hair that ain't even straight naturally? Not worth the money at all sorry.

Date of experience: July 20, 2022
Canada
1 review
5 helpful votes
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Best first wig ever!
August 1, 2021

Haven't tried it on yet since I have box braids in at the moment but girls! This wig is popping! It's REALLLLY soft! Nice blonde/brown highlights! The lace is very nicely customized you literally could just cut the lace and wear it straight out of the box! I'm very pleased and can't wait to try it on! I did a unboxing reel on IG you can check it out: my IG is: z__einaaa (2 underscores)

Date of experience: July 30, 2021
California
1 review
5 helpful votes
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Amazing first wig!
August 18, 2021

The Noelle High Quality Human Hair Wigs HD Lace Caramel Highlights - 16" / Medium 22.5in (13x6 Frontal Wig +10 Days) / Honey is super thick on top. This is my official first wig and I will say I was impressed. I have been losing my hair since I was a teenager and I finally decided to buy a wig. It felt secure from the moment I put it on. I have not wore it out yet but I plan too this month. I am excited to flat iron and curl it to add more wave. The hair smells like shampoo and is very soft and silky. The color is gorgeous. My natural hair is medium/light brown and I wanted something close to that. Honey is lighter than my natural color but it still looks great on my light skin tone.
Discount used (code: welcomebabe30): $-30.00
Subtotal: $351.00
Shipping: $0.00
Total: $351.00

Date of experience: August 17, 2021
West Virginia
1 review
5 helpful votes
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It's REAL!
August 20, 2021

Omg! If you can afford these wigs i would HIGHLY RECOMMEND you purchasing 1,2 maybe even 3! They are that good! I will never purchase my hair from anywhere else! And you may receive your package before it's expected date! I am a real person, not a bot review! Shop with HAIRVIVI

Date of experience: August 20, 2021
District of Columbia
2 reviews
0 helpful votes
Follow A M.
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The frontal unit that I received is a quality product. It will be my 'Special Occasion' wig. It was packaged nicely, with instructions on the best way to care for it. High recommended!

Date of experience: July 17, 2021
California
2 reviews
14 helpful votes
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Best wig ever! It's worth the investment! Great quality wig, and worth the investment I suggest HairVivi, it's amazing hair!

Date of experience: May 10, 2023
CS H. Hair Vivi Rep
over a year old

Thanks so much for your affirmation to our wigs.
Your encouragement gives us the confidence to introduce more different new wigs to our customers.
Wish you all the best!
Hairvivi

Florida
1 review
13 helpful votes
Follow Taline D.
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I spent $500 on this wig 2 months ago and the hair was very thin and frizzy. I am not sure if it's real hair or not but o for my hair done at home and after 30 minutes outside the hair was all fizzy also plp can see the fake scalp. I emailed them to complain about it and the try to charge me $125 for delivery and to fix the wig they also told me to try to fix it myself so it would be cheaper. It was my second purchase from Haor vivi the first one was okay I paid $750 for it and the second one was a very disappointing. I end up fixing it my self and spent $100 the hair is still very frizzy and thin. And be careful they deleted my 2 bad reviews on the website

+3
Date of experience: September 4, 2022
Canada
1 review
9 helpful votes
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I bought a Hairvivi wig after doing what I thought was a ton of research. Shipping was fast and I was so excited to receive it in the mail. When I opened the box and looked at the wig, it was so awful and I felt so disappointed that it actually made me cry. The hair was shockingly thin, probably only about 120% density. The length was two inches shorter than what I ordered. The colour was completely different than what it looked like on their website and on the influencers they pay on social media. When I double checked that I ordered the right wig, I noticed from their shipping confirmation that the wig originated in China. I suspect that Hairvivi is scamming consumers and selling cheap wigs from places like Ali Express. I'm furious.

Date of experience: April 1, 2023
New York
1 review
20 helpful votes
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Not human hair
July 12, 2022

They sent me a wig with human hair in the front and a synthetic blend in the back but their website claims their wigs are 100% human hair. When I brought this issue up to their customer service they told me that "it is human hair because their main market is a high end market". I do not recommend them. They lack integrity and they will sell you anything. The cap construction and lace were well done but the hair is not as advertised. For $400, you can get a human hair wig elsewhere and invest in a quality install instead.

Date of experience: July 12, 2022
Virginia
1 review
26 helpful votes
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Spent almost $500 on a wig that is now balding, and unwearable. This unit didn't even last me 6 months, i look ridiculous. Once I noticed the balding I contacted customer service with pictures and their only response was for me to pay $60 and send it back to CHINA, so they can determine whether or not the balding frontal and overall poor quality was my fault. Or offer me $50 off a new wig, which is NOTHING considering their units go for $200+. Not to mention when i first purchased it, i waited 2 weeks with no updates or shipping information. Horrible company, nonexistent customer service, and overpriced poor quality hair. Will be contacting my bank as they have no intention of issuing a refund or replacing the unit.

Date of experience: February 1, 2022
Alabama
1 review
15 helpful votes
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No Response- Poor customer service
June 5, 2021

I placed an order with Hairvivi a week ago and still cannot get them to answer my email to provide a tracking number, confirmation, or status. Their website claims they send wigs out within 48 hours, and should be received within 3/4 days. I cannot even get a response from them so it seems I will have to cancel the order altogether! Very poor service! Will not order again!

Date of experience: June 5, 2021
CS H. Hair Vivi Rep
over a year old

Hey, we are sorry for the inconvenience. But some of our wigs take longer processing time than 2 days. We do send order confirmation emails after receiving orders and tracking emails after shipping out. Sometimes the email goes to spam. Do you have the order number so we can check for you, or you can email service@hairvivi.com directly for help

California
1 review
12 helpful votes
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First off, the hair on the wig was incredibly THIN so I decided to return it. I had doubt about ordering from their site, especially since their wigs cost over $400! But I decided to take the risk since they promise hassle-free returns at NO COST. Well a few weeks after returning the wig, I get a letter in the mail from FedEx stating that HairVIVI requested the charge be billed to my account! I AM FURIOUS! They say free returns but turn around, and get Fedex to bill you for the shipping costs to CHINA! I will never shop at HAIRVIVI again, they are a scam! I will make sure everyone knows about it too.

Date of experience: October 30, 2022
Mississippi
1 review
11 helpful votes
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FRAUD!
March 9, 2020

FRAUD! Trying to contact them to cancel an order (because I didn't know they were a China based company and the coronavirus is steady spreading) and have yet to get a response to multiple emails. The number on their website doesn't work. Do not waste your money

Date of experience: March 9, 2020
GB
1 review
16 helpful votes
Follow Noimot E.
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All the 5 stars was from the sellers not customers. I ordered 9 different wig and they are all rubbish synthetic and fake with no clip and the wig net was really bad. I even went to the extend of paying extra for thick hair but really disappointed. I emailed them straight away when I received the wig there was no reply to my email and no receipt in my order for me to be able to return the package back. My order number is D41ISD******* so please don't believe in their lies or else you will regret ordering from their website. They are actually deceiving people with real wig and sending the fake one. Very nasty people. Me given the company 1star is just because it the only way I could be able to write this review.

Date of experience: January 30, 2021
CS H. Hair Vivi Rep
over a year old

Hey, Hairvivi's order number is just digits since Hairvivi was found. There were scam companies advertising using HAIRVIVI brand name while selling cheap synthetic wigs. We have reported these companies and some of them had been taken down. We recommend you call your bank and reverse your money.

Colorado
1 review
11 helpful votes
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Fake Hair
August 15, 2021

I waited 2 months for delivery. It was not real hair. It is way to shiny. It is slipery, like holding a live trout. Tried to trim bangs and cut length like doll hair but worse. Very disappointed. I my opinion a scam. No receipt no return shipping papers. Save your money

Date of experience: August 15, 2021
Utah
1 review
16 helpful votes
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Horrible
August 25, 2020

Please don't buy this hair! It is not real hair. You can't flat iron. I tried to cut bangs in the hair and you know how when you cut barbies hair it just doesn't stay. I've cut bangs before and that was not it. The hair texture is like a Barbie. Fake fake! Not human hair. Please don't listen to these youtubers they are lying for this company. I should have listened to the girls with only a few subscribers. The scalp is horrible! It looks so fake and slides back. Lesson learned too much money wasted. Fake scalp method does not look like a scalp. If you want to be laughed at buy it.

Date of experience: August 25, 2020
KR
1 review
1 helpful vote
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Absolutely love this and just bought my second one. I am obsessed with this. I wore it straight out of the box and didn't have to do anything but cut the lace. Looked like it was coming out of my scalp, it was so perfect. For anyone hesitating, I would make the purchase. It came super fast and I can never buy anything else. Tried to go back to a regular lace front for a longer style and it just was not the same. Ended up just buying the 22" from here.

Date of experience: May 7, 2019
California
1 review
5 helpful votes
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The fake scalp, stolen from Ms. Marie, is not done well by Hairvivi. The lace has very large and visible texture (holes). The knots are quite large and very visible. Delivery time was good.
The sad thing is that with Hairvivi's increased popularity, their quality has gone down. In person and in pictures with the units purchased in 2017, it is impossible to tell where my own hair line was and where the unit began. They've changed for the worse.
The fake scalp causes the units (I tried three times) to sit high. Cutting the fake scalp off reveals a cheap lace, with large, very discernable holes.
What used to be is no more. The units require a great deal of work, must be glued on to wear and look very "wiggy."
Today's Hairvivi is simply not good and surely not for convenience. They're high-maintenance wigs that require a lot of work just to get them to look okay and to hide a wiggy and dreadful-looking hairline.
Hard pass.

Date of experience: January 9, 2022
Texas
1 review
0 helpful votes
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Nice!
August 14, 2021

The workmanship is very very nice. It didn't take long for me to get the wig. It took about three weeks. The hair is beautiful. I would used their company again. It was a little expensive but I think it was worth the money I spent to get it.

Date of experience: August 13, 2021
District of Columbia
1 review
3 helpful votes
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Not worth the money
August 29, 2021

I purchased a wig from Hair ViVi recently for $354.00. The wig was put together poorly. The wig cap was bumpy and the hair was too thin. I also had uncomfortable ear pieces. Be aware before you order. What i saw on you tube was totally different.

Date of experience: August 29, 2021

Overview

Hair Vivi has a rating of 4.1 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hair Vivi most frequently mention and skin tone. Hair Vivi ranks 8th among Wigs sites.

service
26
value
26
shipping
26
returns
15
quality
26