• Hairfinity

Hairfinity

Overview

Hairfinity has a rating of 4.7 stars from 102,348 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hairfinity most frequently mention shopping experience, customer service, and great results. Hairfinity ranks 1st among Vitamins & Supplements sites.

Positive reviews (last 12 months): 93.3%
Positive
14
Neutral
0
Negative
1
1
See all photos

What reviewers want you to know

Positive highlights

  • My shopping experience is always wonderful and easy.
  • Love the hair vitamins and I'm looking forward to trying the other products that I have ordered

Critical highlights

  • Ordered 2 weeks ago and took over 13 days to dispatch the order and customer service was awful.
How would you rate Hairfinity?
Top Positive Review

“Great business”

Angela D.
2/6/24

Been buying my hair products from here for a while now, me being a lady of color, my hair can become very brittle, but the hairfinity healthy hair vitamins seem to actually help this from happening so i'm going to leave you guys a good 4 star review for the time being. I'll report back and see if my mind changes though!

Top Critical Review

“For about 2 years that I've been ordering the vitamins...”

Tatiana S.
9/3/18

For about 2 years that I've been ordering the vitamins from your website and everything was ok, from the product to the product. However, this the order took a long time to arrive and the products came wrong. I ordered two vitamins and instead I received an oil. I contacted the Company and got no answer... I really want this issue solved but no one answers me....

Reviews (102,348)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (163) hair vitamins (140) hair growth (92) edge serum (39) customer service (71)
Thumbnail of user bellad82
1 review
0 helpful votes
November 2nd, 2023

Hairfinity has been a part of my hair care journey for a while, and I must say it's a promising brand. Their supplements have improved the overall health of my hair, making it stronger and shinier. The products are easy to incorporate into my daily routine. However, results may take some time, and individual experiences can vary. It's important to be patient and consistent. The downside is that it can be on the pricier side, but if you're serious about achieving healthier hair, it's worth considering. Just remember that supplements alone won't work miracles, and maintaining a good hair care regimen is key to success.

Service
Value
Thumbnail of user shannar47
shanna R.
1 review
0 helpful votes
April 16th, 2020
Verified purchase

I shop here faithfully because the products are truly amazing and does exactly what is promised by this company that's why I finally made a huge purchase of other items because I know they will deliver as well

Thumbnail of user db1043
1 review
0 helpful votes
September 15th, 2022
Verified purchase

As a Holistic Health & Wellness and Bioenergetics practitioner, Hairfinity is an added support with answering prayers. I did a Wellness scan on myself and the results showed I was not getting enough "methionine, carnitine, vitamin A, D, E, B2, & B6. The hair became thin on top with a bald spot. My hair covers it up with how I style it.

Grateful that the ten All-natural products (see photo, but the other 5 are in my bathroom) I bought will help to remedy the situation. I have taken before photos and will update you as the healing begins! To all, continue to be intentional with strengthening your health.

Service
Value
Shipping
Quality
Thumbnail of user mercedesh34
Mercedes H.
1 review
0 helpful votes
January 20th, 2020
Verified purchase

I ordered one item which were the candilocks gummies and I received the actually pills which are cheaper than the gummies I have contacted customer service and sent in pictures of my order and still nothing has been resolved . I just want the money back that's add up to if I paid the price of the pills !

Thumbnail of user jessicat418
Jessica T.
1 review
0 helpful votes
March 7th, 2020
Verified purchase

its a lil expensive but i like the product and hopefully the pills work then it will b all worth it the customer experience was great and the timing of delivery was great im definitely gonna keep using this site

Thumbnail of user annan252
Anna N.
1 review
1 helpful vote
May 14th, 2020
Verified purchase

This is overall a good product, I thought it was going to be bigger in size as the picture but that's okay. The only thing I have a problem with is the smell of the pills . It's very strong to the point it's make a little nauseous. Other than that , this is a good product

Thumbnail of user mablej6
1 review
0 helpful votes
September 10th, 2023
Verified purchase

I'm delighted with my product. I would love to know whether the company sells rape lotion for the hair.

Thumbnail of user yvetteb46
Yvette B.
1 review
1 helpful vote
October 29th, 2019
Verified purchase

I ordered the twinpak but only received one bottle of vitamins; please advise? I will call tomorrow I was very disappointed with the service.

Thumbnail of user sheilah239
Sheila H.
1 review
0 helpful votes
April 18th, 2020
Verified purchase

I love this line, the shampoo and conditioner really softens my hair. I have had mixed results with the vitamins though. The first time I tried them I saw positive results. My second experience years later I saw no major difference. The only really bad experience I had was a defective hair serum applicator which I never bothered to report to the company.

Thumbnail of user kayshaw1
Kaysha W.
1 review
1 helpful vote
December 2nd, 2019
Verified purchase

It's just that the cyber Monday wasn't what I expected but oh well. The other 2 with 3 stars I'm not sure until I get my product and see the results.

Thumbnail of user ruthh383
Ruth H.
1 review
0 helpful votes
March 24th, 2020
Verified purchase

I'm new customer I see a lot of customers buying it must be good. I will be a returning customer once I get satisfy results.

Thumbnail of user cheryld164
cheryl d.
1 review
0 helpful votes
March 14th, 2019
Verified purchase

For some reason I have a hard time maneuvering to the checkout and placing my final order took me hours I had to take a break and come back later and finally I got the order to go through it keeps redirecting me back to place the order and my order was up to like $157 and I was only trying to order two items thank you in advance I hold my order come soon and I hope I enjoy the products but the website is very difficult for me

Thumbnail of user annalishas
1 review
1 helpful vote
August 28th, 2023
Verified purchase

Great l, fast and easy I love this product the absolute best and you will see results just stay consistent!

Thumbnail of user chelsyy2
Chelsy Y.
1 review
0 helpful votes
March 5th, 2020
Verified purchase

Have used before was pleased with results so I ordered two more months supply. Will order again as long as I keep seeing results! LOVE LOVE that I had sale code to use AND you let me use my points as well!! REALLY helps this product be affordable!!

Thumbnail of user shaneep1
Shanee P.
1 review
0 helpful votes
November 28th, 2019
Verified purchase

The website hangs up in one spot and the X or continue shopping link doesn't work. I would recommend someone to your site to review products but I would warn them. I'm not sure if it's because I'm using my mobile device. I've actually been trying to order for a few months now but the website kept me from ordering. I don't have time to call as I'm a woman on the go. This order today took a few plus hours to complete today.

Thumbnail of user jessicaw670
Jessica W.
1 review
1 helpful vote
May 8th, 2020
Verified purchase

super excited to try the healthy hair vitamins, I've heard great things!! hope to purchase more stuff in the future!

Thumbnail of user bernadetteh63
Bernadette H.
1 review
0 helpful votes
April 26th, 2020
Verified purchase

Easy to read all the fine ingredients I love the smell on all of my products I've only use them for a week so far can't wait to see the results

Thumbnail of user jadea36
Jade A.
1 review
0 helpful votes
March 28th, 2020
Verified purchase

Everything was easy to navigate on the website. Shipping was in great time considering we have a global virus being spread at the time. I appreciate it!

Thumbnail of user shawntas1
Shawnta S.
1 review
0 helpful votes
February 26th, 2019
Verified purchase

The process for placing the order was simple. I do think the prices are a little expensive for the quantity. Once I receive the product and opened it, it was not mine. I was shipped someone else's product. This was the first order I ever placed, depending on how the product actually works I may or may not order additional products.

Thumbnail of user cardals7
Cardal S.
1 review
0 helpful votes
January 11th, 2020
Verified purchase

I was satisfied with everything except the price. A 3-month Supply of hairfinity pills are now on sale for $72 instead of $75 which is okay but if you all left it at $75 I would have gotten Free shipping and $75 would have been my total But since my purchase was $72 I had to pay for shipping which caused me to pay nearly $80.

Thumbnail of user terrieb10
Terrie B.
1 review
0 helpful votes
November 23rd, 2018
Verified purchase

Checkout won't even show if the code was applied!
Not referring a friend until i see that the product actually WORKS, it hasn't so far. I also was missing capsules on 2 different occasions, contacted the company and was NEVER reimbursed. So that's a NO.

Thumbnail of user temab
Tema B.
1 review
0 helpful votes
March 20th, 2020
Verified purchase

Order came sooner than expected. It has only been a week since I began using the product (hair vitamins) so I will post once it has been a month -2 months. I bought these vitamins because my hair was thinning and falling out due to severe stress. So, we will see.

Thumbnail of user jeanettdat
Jeanettda T.
1 review
1 helpful vote
April 29th, 2020
Verified purchase

I had tried it after I had cancer in it help me grow it back .But stress keep taking it out.. Im trying the detox pill for the first time.

Thumbnail of user genelleg3
Genelle G.
1 review
0 helpful votes
January 26th, 2020
Verified purchase

I bought here infinity years ago and it help my hair grow a lot so I'm hoping with the shampoo conditioner and mask in bio tin that I will see at least 2 inches of growth on my hair

Thumbnail of user rhondaj49
Rhonda J.
1 review
0 helpful votes
February 16th, 2019
Verified purchase

There was a coupon expired error, I removed the item from the cart but the error kept coming back up! It was annoying and I just wanted to finish the purchase and leave the site...you lost add'l sales from me because of that glitch.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Hairfinity?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hairfinity?