Awful! They have a promise to have the item in 7-10 days I have waited over 30. I asked them before they even sent my order to cancel it since it had been three weeks and never sent. They do not listen and sent it many days later and will not give me my money back. I have not had worse customer service and still do not have my order 33 days later
I ordered a curling iron on black Friday 2018! Still have not received it! It is now January 4th 2019! I have emailed and emailed and keep getting a response from China giving me the runaround! I them went to the website and tried emailing a different email address. I get a response back telling me email is undeliverable...
I ordered 2 C-Rest neck massagers that were advertised on Facebook on 3 Jan. Link took me to H-Buy. 5 days later, no tracking number; sent an inquiry. No response. Requested to cancel and receive a refund. Back and forth with *******@macgf.com. Not resolved. Sent request to a different contact provided by PayPal, *******@outlook.com.
The last communication, after telling me the day before that it would be 5 days, 'Sorry to say that, your order has been packaged and shipped out, but there are some problems about the logistics, we will fix it and upgrade the tracking information of your order. Please wait.'
Filed dispute through PP. I'm not hopeful based on comments here. Anyone else have success? Possibly going to your bank or debit card? Thanks
Please do not order from these guys they are scammers I ordered a swimming pool for my grandkids for the 4th of July I ordered it may 27th I never received it yet I paid $198 I emailed and emailed they keep telling me 20 days and my order keep saying no location
Its been over two months since I odered a curling iron from this site. After over a month I told them I wanted my money back if it wasnt shipped the next day. Conveniently the next day I got a confirmation and tracking number. It's now been over a month and the tracking site says insufficient address that it was undeliverable. DO NOT ORDER from them. I wish I would have seen all of these reviews before I ordered but of course they were all placed around the same time or after I made mine.
I ordered from this site over a month ago and I have yet to receive ANYTHING! When I emailed them the first time after 3 weeks of waiting the response I got was that I "need to be patient because they have a lot of orders to fill." Are you kidding?! So here it is 6 weeks after ordering and bing "patient" and I havent recieved anything!
I agree with all the other reviews except that I did receive my order. These things cause more damage to your hair than curl-which there was none. Wish I had read reviews before purchase. They are not cooperating with a refund either. DO NOT PURCHASE THIS ITEM.
Fiz uma compra em outubro de 2018 touca seca cabelos Order #5525 confirmedHOT SALE! Gift Box Package, Quick Magic Dryer, Dry Hair Hat × 1Blue / Standard Version
$11.99
Subtotal
$11.99
Shipping
$4.99
Total
$16.98 USD
I placed an order in January, it is now June and I still do not have my order. I can get no response from this so called company.
Total scammers. False advertisement. Ordered a pool and the description said 15' for 5 people. Came in at 5'. DO NOT BUY FROM THESE GUYS!
I bought I straightener since more than one month
And after many email and apologize from them,, and nothing got happen, I ask for my money back but they told me that they will charge me!
They ask the Costomers to pay for they failure and mistakes rather than solve it,,,, I'm very disappointed and mad
NEVER AGAIN
Bought 2 curling irons in mid November received them after the New Year and they refuse to refund me or allow me to return the non working crap they sent me.
HORRIBLE company, I never received my item and they won't refund my money. Item ordered in November 2018.
I order a curling iron from them back in Nov. I emailed them twice, no answer. I'm working with paypal to get my money back.
Ordered this item a few weeks ago and I have yet to receive an email stating item has been shipped. I have emailed them and no answer.
Overview
H-buy.shop has a rating of 1.1 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with H-buy.shop most frequently mention and tracking number. H-buy.shop ranks 655th among Hair Care sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members